[Notice] Additional Gold Withdrawal Schedule Details​ (6/28 CDT)

Greetings, Heirs.
 
Before proceeding with Gold withdrawal at the 6/15 (Tue) update maintenance, we confirmed that there are Heirs who were not withdrawn due to lack of gold, and the following additional gold recovery process will be guided to applicable users.
 
■ Additional Gold Withdrawal Schedule Details​
⭕[Withdrawal Schedule]
- 6/28(Mon) 03:00 ~ 04:00 CDT
- 6/28(Mon) 10:00 ~ 11:00 CEST
- 6/28(Mon) 16:00 ~ 17:00 SGT
 
⭕[Withdrawal Target]
- Heirs who have not gotten their gold withdrawn through 6/15 (Tue) 5.8 update maintenance.
 
⭕[How to know the withdrawal target and the amount of gold required]
- At 6/21 (Mon) 04:00 CDT, Gold withdrawal schedule and details will be sent to the mailbox. Heirs will be notified of the expected amount of gold to be withdrawn via in-game mail.
 
⭕[Measures to be taken when withdrawal is not possible on 6/28 (Mon)]
◆◆◆ - If you do not have enough gold at your due schedule and if we cannot collect it, you will be restricted from using the game.
Therefore, we ask that you secure gold according to the withdrawal schedule for a smooth procedure.
 
⭕[Further information]
- If the withdrawal is completed during the 6/15 (Tuesday) update maintenance, additional collections will not proceed.
- If you do not receive the withdrawal-related mail in your in-game mailbox, you are not in the list to be withdrawn.
- If you have any questions regarding restrictions on game use, please contact the HIVE Customer Center.
★HIVE Customer Center: https://customer.withhive.com/ask?gameIdx=577&inquiry_company=G
 
Thank you.​

[Notice] Additional Gold Withdrawal Schedule Details​ (6/28 CDT)
CM_Xita
CM_Xita CM_Xita
LV.3 Staff 3d

[Notice] 6/16 (Wed) CDT - Android, iOS 5.8.3 Distribution Notice

Greetings, Heirs.
 
We found an issue after the v5.8 update. We have distributed Android, iOS 5.8.3 version in the market.
 
We recommend that you update to resolve the issue. Please download using WIFI to avoid unnecessary data usage.
 
[Android, iOS v5.8.3 Distribution Notice]
 
1. Distribution Schedule
6/16 (Wed) 10:15 PM CDT
6/17 (Thu) 5:15 AM CEST
6/17 (Thu) 11:15 AM SGT
 
2. Details
An issue where from specific content, the Servant doesn’t use other skills besides the normal attack.
: An issue where during the battle from the contents that proceed with more than 1 team (Party Raid, Boss Invasion), cannot use other skills besides normal attack.
 
On 6/17 (Thu) at 1:00 AM CDT, it will be forced to update. Please download using WIFI to avoid unnecessary data usage.
 
Thank you.
 
Lucien.

[Notice] 6/16 (Wed) CDT - Android, iOS 5.8.3 Distribution Notice
[Notice] 6/16 (Wed) CDT - Android, iOS 5.8.3 Distribution Notice
CM_Lucien
CM_Lucien CM_Lucien
LV.3 Staff 7d

[Notice] 6/15 Known Issue after the 5.8 Update


Greetings, Heirs.
 
We are here to notify Heirs of the issue that we found after the 5.8 Update.
 
Issue Details:
⭕ Problem Details: Problems in which skills other than normal attacks cannot be used during battle in content such as Party Raid & Boss Invasion. (Contents that are played simultaneously with more than one team)
⭕ Fix Details: The issue is currently under investigation to be fixed.
 
*If there is any additional information to share, we will notify you through a notice.
 
We are very sorry for the inconvenience.
 
Xita

[Notice] 6/15 Known Issue after the 5.8 Update
[Notice] 6/15 Known Issue after the 5.8 Update
CM_Xita
CM_Xita CM_Xita
LV.3 Staff 9d

[Notice] 5.8 Update Maintenance complete!

Greetings, Heirs.
 
⭕The [5.8 Update] maintenance has ended!
 
All Servers are now available!
 
Thank you for your patience.
 
Xita

[Notice] 5.8 Update Maintenance complete!
[Notice] 5.8 Update Maintenance complete!
CM_Xita
CM_Xita CM_Xita
LV.3 Staff 9d

[Notice] 6/14 CDT Maintenance - 5.8 Update!


​​Greetings, Heirs.
 
To update [New Servant/Avatar Addition], [Collection Effect Buffed], and [Explore Rebalanced], maintenance is scheduled to start at 6/14 (Mon) 14:00 CDT!
 
Heir of Light cannot be played while maintenance is in progress, so please check the maintenance schedule below.
 
⭕[5.8 Update Maintenance Notice]
MA Period
: 6/14 (Mon) 14:00 ~ 6/15 (Tue) 01:00 CDT
: 6/14 (Mon) 21:00 ~ 6/15 (Tue) 08:00 CEST
: 6/15 (Tue) 03:00 ~ 14:00 SGT
 
⭕Update Details
[Update] New 5★ Servent Lapis
[Update] New 5★ Servent Ankou
[Improvement] Collection Effect Buffed
[Improvement] Explore Rebalanced
[Improvement] Servent Balance correction
[Bug fix] Game bug fix
[ETC] End of Sweet Home Collab Torch Event
 
⭕※​ For App-store users, please note this before updating the game​​
- The maintenance time may change depending on whether a new version of iOS is distributed.
- For all App-store users, a new version can be updated before the maintenance, but if you proceed with the update, you will not be able to enter the game.
- If you want to play the game before the maintenance, please refrain from manually updating the new version.
- Also, please check if your update setting is set at automatic update. (Settings → iTunes & App Stores → Automatic Downloads → OFF)​
 
​⭕Update details will be announced during maintenance.
The maintenance schedule and contents are subject to change depending on the situation, and if there are any changes, we will notify you through a notice.
 
Thank you!​

[Notice] 6/14 CDT Maintenance - 5.8 Update!
[Notice] 6/14 CDT Maintenance - 5.8 Update!
CM_Xita
CM_Xita CM_Xita
LV.3 Staff 13d

[Sweet Home Collab Torch Event] Gold withdrawal notice mail has been sent


​​Greetings, Heirs.
 
As announced through the notice on 6/10 (Thu) CDT, we will inform you about the additional withdrawal of gold paid incorrectly due to the [Sweet Home Collab Torch Event] error.
 
■ Additional Gold Withdrawal Scheduled Details​
⭕[Withdrawal Schedule]
- During 5.8 maintenance on below date:
[US] 6/14 (Mon) CDT
[EU] 6/14 (Mon) CEST
[SEA] 6/15 (Tue) SGT
 
⭕[Users who will be affected]
- Heirs who did not get their gold collected during the 6/9 (Wed) CDT withdrawal process
 
⭕[How to check the withdrawal users and the amount of gold]
- At 6/11 (Fri) 01:30 CDT, gold withdrawal schedule mail has been sent to the applicable users via in-game mail
> You can check the amount of gold to be withdrawn when you check the mail that has arrived in your mailbox
 
For a smooth process, we ask applicable users to secure their gold before the 5.8 update maintenance.
 
Thank you.
 
 

[Sweet Home Collab Torch Event] Gold withdrawal notice mail has been sent
[Sweet Home Collab Torch Event] Gold withdrawal notice mail has been sent
CM_Xita
CM_Xita CM_Xita
LV.3 Staff 13d

[Sweet Home Collab Torch Event] Additional Measures and Reward Notice


​Greetings, Heirs.
 
During the 1 hour temporary maintenance on 6/9(Wed) 4:00 AM (CDT), the Torch item was re-sent and withdrawn the Gold that was issued by mistake.
 
​We apologize for the inconvenience caused by the issue and the sudden maintenance.
 
​Here are the details of the additional withdrawal measures and compensation rewards.
 
​■ Additional Gold Withdrawal Scheduled Details​
1. Proceeded additional gold withdrawal on:​
​[US] 6/9 (Wed) 8:00 AM CDT
[EU] 6/9 (Wed) 3:00 PM CEST
[SEA] 6/9 (Wed) 9:00 PM SGT
- Withdrawn Gold from Heirs who had an insufficient amount of Gold during 6/9(Wed) 4:00 AM ~5:00 AM (CDT) temporary maintenance
> Heirs who claimed the Gold from the mailbox that was issued caused by mistake: withdrawn the remaining amount of Gold from the temporary maintenance
> Heirs who hold Gold in the mailbox that was issued caused by mistake: Deleted Gold mails, re-issued the left amount of Gold
 
2. Additional gold withdrawal during 5.8 update maintenance​ on 6/15 (Tue)
​- On 6/9 (Wed) 08:00 AM CDT, there was an additional gold withdrawal. But for Heirs who didn't retrieve the Gold, there will be an additional gold withdrawal during next week's maintenance.
​- Please keep your Gold until the next maintenance.​
 
■ Compensation for Issue & Temporary Maintenance
​As the [Sweet Home Collab Torch Event] is ending soon, hoping to be a help when exchanging items, we will provide the Torch item every day until 6/13(Sun), the end of the event.
 
​Please check out the details of the reward distribution.​
 
[Compensation Reward Details]​
⭕Reward Period
:6/9(Wed) 10:00 PM ~ 6/13(Sun) 09:59 AM CDT
:6/10(Thu) 05:00 AM ~ 6/13(Sun) 04:59 PM CEST
:6/10(Thu) 11:00 AM ~ 6/13(Sun) 10:59 PM SGT
 
⭕Compensation Reward
:100 Energy + 250 Torches are issued once per account upon login during the period.
 
⭕Notice:
: Compensation rewards are sent to all servers.
: Compensation rewards can only be issued once per account and will be delivered to the mailbox. (Stored for 7 days)
: Reports regarding non-receipt of the compensation rewards, additional help can be provided, only if there is a record of activity in the game within the period.
 
Thank you.
 
Lucien​

[Sweet Home Collab Torch Event] Additional Measures and Reward Notice
[Sweet Home Collab Torch Event] Additional Measures and Reward Notice
CM_Lucien
CM_Lucien CM_Lucien
LV.3 Staff 14d

[Notice] 6/9 CDT Temporary Maintenance (4:00 AM ~ 5:00 AM CDT) - [Completed]

Greetings, Heirs.
 
The temporary maintenance has ended.
 
All servers are now available!
 
Thank you for your patience.
 
Lucien
=======================================================
Greetings, Heirs.
 
We will be undergoing temporary maintenance for the issue that occurred from [Sweet Home Collab Torch Event].
We will withdraw the Gold that was sent out and will send out Torch items.
We apologize for the inconvenience.
 
⭕Duration: Approximately 1 hour
[US] 6/9 (Wed) 4:00 AM ~ 5:00 AM CDT
[EU] 6/9 (Wed) 11:00 AM ~ 12:00 PM CEST
[SEA] 6/9 (Wed) 5:00 PM ~ 6:00 PM SGT
 
⭕Server:
KR, JP, EU, SEA
 
⭕Details:
Re-send [Sweet Home Collab Torch Event] Torch items and withdraw Gold.
 
⭕Notice:
If the user holds an insufficient amount of Gold, there will be an additional announcement to withdraw the Gold. Please keep your Gold until the additional withdrawal schedule.
 
★Gold withdrawal process★
1. Gold will be withdrawn from the inventory.
2. If you hold any gold in the mailbox, please collect the Gold within the additional withdrawal schedule.
 
Please be aware that the game won’t be available during maintenance.
We appreciate your patience.
 
Thank you.
 
Lucien

[Notice] 6/9 CDT Temporary Maintenance (4:00 AM ~ 5:00 AM CDT) - [Completed]
[Notice] 6/9 CDT Temporary Maintenance (4:00 AM ~ 5:00 AM CDT) - [Completed]
CM_Lucien
CM_Lucien CM_Lucien
LV.3 Staff 15d

[Notice] 6/8 Known Issue

Greetings, Heirs.
 
We are here to notify Heirs of the issue that we found in the ongoing event [Sweet Home Collab Torch Event].
We apologize for the inconvenience caused by the issue.
 
Please check the details below.
 
⭕Issue Details:
> Date:
June 8 (Tue) 10:00 AM (CDT)
June 8 (Tue) 5:00 PM (CEST)
June 8 (Tue) 11:00 PM (SGT)
> Server: KR, JP, EU, SEA
> Problem: An issue where the torch items get converted to gold.
 
The issue has been resolved by now.
Additional actions will be taken for users who already claimed the gold.
 
※Meanwhile, please refrain from collecting items from the mailbox.
 
Thank you.
 
Lucien.

[Notice] 6/8 Known Issue
[Notice] 6/8 Known Issue
CM_Lucien
CM_Lucien CM_Lucien
LV.3 Staff 15d

[Notice] 6/7 CDT Temporary Maintenance Notice (9:00 PM ~ 10:30 PM) - [Completed]

Greetings, Heirs.
 
The temporary maintenance has ended.
 
All Servers are now available!
 
Thank you for your patience.
 
Lucien
 
=======================================================
 
Greetings, Heirs.
 
We will be undergoing temporary maintenance.
Please be aware that the game will be unavailable during this time.
We apologize for the inconvenience.
 
⭕Duration: Approximately 1hr 30min.
[US] 6/7 9:00 PM ~ 10:30 PM CDT
[EU] 6/8 4:00 AM ~ 5:30 AM CEST
[SEA] 6/8 10:00 AM ~ 11:30 AM SGT
 
⭕Maintenance Details:
> Server stability (for all servers)
 
Thank you.

[Notice] 6/7 CDT Temporary Maintenance Notice (9:00 PM ~ 10:30 PM) - [Completed]
CM_Lucien
CM_Lucien CM_Lucien
LV.3 Staff 17d

[Notice] 5/31 CDT Update Notice (7:00 PM ~ 10:00 PM CDT)

Greeting Heirs
 
We will be undergoing a maintenance to bring a new update.
Please note that the game will be unavailable during the maintenance
 
⭕Duration: Approximately 3 Hours
> [US] 5/31 7:00 PM ~ 10:00 PM CDT
> [EU] 6/1 2:00 AM ~ 5:00 AM CEST
> [SEA] 6/1 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Improvement] Servant Balance Adjustment
> [Improvement] Sweet Home Collaboration Trial Servant Termination
> [Bug Fixes] Fixed issue with sending push message during Guild War
> [Bug Fixes] Fixed issue where the game restarts when player press push message during Guild War
 
Thank you
 
Flynn
 

[Notice] 5/31 CDT Update Notice (7:00 PM ~ 10:00 PM CDT)
[Notice] 5/31 CDT Update Notice (7:00 PM ~ 10:00 PM CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 23d

[Notice] 5/31 Patch Note

◆Servant Balance◆
: There were balance adjustments for some Servants as follows.
 
1) Dark Ezebell
 
2) Dark Blavatsky
 
3) Light Sphinx
 
* Skills
* Potential Special #2 slot adjusted
4) Transcendent Stats Improved for Tank Servants
> For Shard Farming Possible Servants, the Tank Servants’ Transcendence stats have been improved.
 
Affected Tank Servants: Simone, Ankou, Lenore, Spiegel, Heide, Rem, and Carmilla.
 
> The affected Tank Servants’ Transcendence stats have been adjusted as follows.
 
▶ Fire Heide, Fire/Forest Rem, Water Carmilla
 
▶ Fire Simone, Water Ankou, Forest Lenore
 
▶ Light Spiegel, Light Heide, Dark Rem
 
▶ Dark Simone, Dark Lenore
 
◆ Other Improvements ◆
> Sweet Home Trial Version Servants will no longer be offered.
 
◆ Bug Fixes ◆
> Fixed the bug where you can’t send push messages asking your Guild Members to join Guild War while playing Guild War, but instead you get an error pop-up notification message saying “Server maintenance in progress.(-4)”.
> Fixed the bug where the game restarted if you tap on the Guild War related push notification while playing Guild War.
 
Thank you
 
Flynn

[Notice] 5/31 Patch Note +7
[Notice] 5/31 Patch Note
GAMEVIL GAMEVIL
LV.5 GameManager 23d

[Notice] Cumulative Mission Compensation Notice

Greetings Heirs,
 
We are here to notify Heirs that we have sent out compensation rewards for Cumulative Mission.
Please see the details below.
 
⭕Cumulative Mission Compensation Details:
> Compensation Date: Rewards will be sent to the mailbox starting 5/18 4:30 AM CDT
> Compensation Target: Heirs that completed Cumulative Missions that qualify for compensation before update on 4/26 CDT.
> Cumulative Missions and Compensations
 
Thank you
 
Flynn

[Notice] Cumulative Mission Compensation Notice +1
[Notice] Cumulative Mission Compensation Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1mo

[Notice] 5/10 CDT Update Maintenance (4:00 PM ~ 10:00 PM CST) [Completed]

Greetings Heirs,
 
The 5.7 Update Maintenance has ended earlier than expected.
 
All Servers are now available!
 
===============================================
Greetings Heirs,
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
> [US] 5/10 4:00 PM ~ 10:00 PM CDT
> [EU] 5/10 11:00 PM ~ 5/11 5:00 AM CEST
> [SEA] 5/11 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Guild Raid Update
> [Update] Two New 5★ Avatars
> [Improvements] Servant Combo Skill Multi-Hit Change System Added
> [Improvements] All-in-One Package Valor Discount Buff Improved
> [Improvements] Gear Craft System Improved
> [Improvements] Servant Balance Adjustment
> [Bug Fixes] Cumulative Mission Count & Misc. Bug Fixes
 
Thank you
 
Flynn

[Notice] 5/10 CDT Update Maintenance (4:00 PM ~ 10:00 PM CST) [Completed]
[Notice] 5/10 CDT Update Maintenance (4:00 PM ~ 10:00 PM CST) [Completed]
CM_Heylel CM_Heylel
LV.22 GameManager 1mo

[Notice] 4/26 CDT Maintenance (7:00 PM ~ 10:00 PM)

Greetings Heirs
 
We will be undergoing maintenance!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 4/26 7:00 PM ~ 10:00 PM CDT
[EU] 4/27 2:00 AM ~ 5:00 AM CEST
[SEA] 4/27 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> Increased cumulative mission compensation
> Party Raid store product changes
> Level package purchase count reset
> Servant balance adjustment
 
Thank you.

[Notice] 4/26 CDT Maintenance (7:00 PM ~ 10:00 PM)
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] Issue with IPvP DEF Team


Greetings Heirs,
 
We would like to notify everyone regarding an issue with the IPvP DEF Team.
Please see below for the issue details
 
Issue Details:
An issue where the game cannot be played when logging into the game after joining a guild while expired trial servants/bond servants are deployed in the IPvP DEF Team.
 
Temporary Solution:
A temporary measure is possible to enable access to the game when contacting customer service with inquiries.
 
Thank you

[Notice] Issue with IPvP DEF Team
[Notice] Issue with IPvP DEF Team
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] 4/19 CDT Live Patch


Greetings Heirs
 
We are here to notify you that there was a Live Patch on 4/19 CDT.
Please see below for more information.
 
⭕ 4/19 CDT Live Patch was performed on 4/19 at 9:00 AM CDT.
 
⭕ 4/19 CDT Live Patch Details:
1. Boss Raid Issue (Resolved)
> An issue where a pop-up message would display and the damage would show as " - " when the bomb from Forest/Dark Oracle would explode when battling in the Boss Raid.
 
2. New Trial Servant Event Revision.
> The basic T Lv. of the New Trial Servant is changed from T5 to T1.
* If the highest T Lv. of the servant you possess is above T2, then basic T. Lv. of the Trial Servant will be above T2.
Ex) If the highest T Lv. of the servant you possess is T3, then the trial servant will be T3 at 5th Awaken.
** If you received the Trial servants before the 4/19 CDT Live Patch, then the basic T. Lv of the trial servant will remain the same and the new changes will not be applied.
 
Thank you

[Notice] 4/19 CDT Live Patch
[Notice] 4/19 CDT Live Patch
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] Web Event Page Issue Notice [Resolved]

Greetings Heirs,
 
The Web Event Page issue has been resolved at 4/16 11:50 AM CDT.
Heirs should be able to access the page now.
 
Thank you
 
Flynn
 
=========================================================
 
Greetings Heirs,
 
We are here to notify an issue regarding Web Event Page.
Please see the details below.
 
The issue is currently under investigation, and we will make additional issue once we fix the issue.
 
⭕Web Event Page Issue
Date: 4/16 10:00 AM CDT
Details: Heirs cannot access web event page in game.
Notice: We will make another notice once we address the issue.
 
We apologize for the inconvenience.
Thank you
 
Flynn

[Notice] Web Event Page Issue Notice [Resolved]
[Notice] Web Event Page Issue Notice [Resolved]
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] Servant Fuse Rate

Greetings Heirs,
 
We would like to share the Servant Fuse Rates with all Users.
 
The rates for Servant Fuse are listed below.
 
Servant Fuse Rate:
1. Fire/Water/Forest ★3 x ★3 (Current rating ★4,5)
 
2. Fire/Water/Forest ★3 x ★4 (Current rating ★4,5)
 
3. Fire/Water/Forest ★3 x ★5 (Current rating ★5)
 
4. Fire/Water/Forest ★4 x ★4 (Current rating ★4,5)
 
5. Fire/Water/Forest ★4 x ★5 (Current rating ★5)
 
6. Fire/Water/Forest ★5 x ★5
 
7. Fire/Water/Forest ★3 x ★3 (Exception ★3)
 
8. Light/Dark ★3 x ★3 (Current rating ★4,5)
 
9. Light/Dark ★3 x ★4 (Current rating ★4,5)
 
10. Light/Dark ★3 x ★5 (Current rating ★5)
 
11. Light/Dark ★4 x ★4 (Current rating ★4,5)
 
12. Light/Dark ★4 x Light/Dark ★5 (Current rating ★5)
 
13. Light/Dark ★4 x Fire/Water/Forest ★5 (Current rating ★5)
 
14. Light/Dark ★5 x ★5
 
15. Light/Dark ★3 x ★3 (Exception ★3)

[Notice] Servant Fuse Rate +14
[Notice] Servant Fuse Rate
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] Artifact Fuse Rate

Greetings Heirs,
 
We would like to share the Artifact Fuse Rates with all Users.
 
The rates for Artifact Fuse are listed below.
 
Artifact Fuse Rate:
 
1. Magic x Magic x Magic Fuse
 
2. Rare x Rare x Rare Fuse
 
3. Epic x Epic x Epic Fuse

[Notice] Artifact Fuse Rate +2
[Notice] Artifact Fuse Rate
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] 4/12 CDT Update Maintenance (4:00 PM ~ 8:10 PM CDT) [Complete]


Greetings Heirs,
 
The 5.6 Update Maintenance has ended earlier than expected.
 
All Servers are open!
 
 
 
----------------------------------------------------------------------------------------------------------------------
 
 
We will be undergoing maintenance to bring Sweet Home Collaboration!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
[US] 4/12 4:00 PM ~ 10:00 PM CDT
[EU] 4/12 11:00 PM ~ 4/13 5:00 AM CEST
[SEA] 4/13 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Sweet Home Collaboration, New ★ 5 Servant HyunSu Cha / Steroid Monster
> [Update] Sweet Home Collaboration Drop Event
> [Update] Sweet Home Collaboration Event Dungeon
> [Update] New Servant Trial Function Added
> [Update] Party Raid Floors Expansion
> [Improvement] Servant Balance Adjustment
> [Improvement] Artifact Improvement
> [Improvement] Potential Ability Enhance Improvement
> [Improvement] Purifying Ground Improvement
> [Improvement] Returning Player Attendance Improvement
 
Thank you.
 
Flynn
 

[Notice] 4/12 CDT Update Maintenance (4:00 PM ~ 8:10 PM CDT) [Complete]
[Notice] 4/12 CDT Update Maintenance (4:00 PM ~ 8:10 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] 7 Days of Missions for New Heirs Reward Change Notice


Greetings Heirs,
 
We would like to notify all users regarding reward changes for the 7 Days of Missions for the New Heirs Event.
 
Please see below for the reward changes.
 
Reward Changes:
 
Thank you

[Notice] 7 Days of Missions for New Heirs Reward Change Notice +1
[Notice] 7 Days of Missions for New Heirs Reward Change Notice
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] Gear Enhance Rate

Greetings Heirs,
 
We would like to share the Gear Enhance Rates with all Users.
 
The rates for Gear Enhance are listed below.
 
Gear Enhance Rate:
 
1. 1★ ~ 7★ Gear Rate

[Notice] Gear Enhance Rate
[Notice] Gear Enhance Rate
CM_Heylel CM_Heylel
LV.22 GameManager 2mo

[Notice] 5.6 Update Preview

Greetings Heirs,
 
We are here with the 5.6 Update Preview!
This update will feature Heir of Light x Sweet Home collaboration🎉🎉🎉
Please check out the details below and learn about what will be new in the 5.6 Update🔥🔥
 
⭕5.6 Update Preview:
 
Thank you
 
Flynn
 

[Notice] 5.6 Update Preview +1
[Notice] 5.6 Update Preview
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] Heir of Light x Sweet Home Collaboration Pre-registration Notice (4/5 ~ Until 5.6 Update)

Greetings Heirs,
 
We are excited to announce Collaboration with Sweet Home!🔥🔥🔥
Please check out the Pre-registration page for details of amazing rewards we prepared for the Collaboration!🎁🎁
 
■ Pre-registration participation information
-Period: April 5th (Mon) ~ before 5.6 update
-Reward: Fire/Water/Forest 5 option x1 + Fire/Water/Forest 5 Summon Stone x3
-How to participate:
1) Korea/Taiwan: Enter your mobile phone number through the event page and click pre-register
2) Other countries: Pre-registration is completed by entering your email address through the event page and clicking pre-register
 
⭕️Pre-registration Link: https://event.gamevil.com/ci/heiroflight/evt_pre_2021/ko?r=p20
 
■ Friend invitation event
-Enjoy Heir of light with your friends after pre-registration! We give you a generous gift according to the number of people you invite!
-Create a friend invitation URL in the event page and pre-registration with your friend's URL to complete the invitation!
 
🎁Friend invitation reward🎁
3 invites: Fire/Water/Forest ★5 Summon Stone x1
Invite 5 people: Light/Dark ★4~5 Summon Stone x1
Invite 10: Light/Dark ★5 Summon Stone x1
 
■ Gamevil x Com2uS Coupon Event
-By participating in pre-registration, you can receive coupons for popular games of Gamevil & Com2uS immediately.
-Coupon payment game: Summoners War: Sky Arena, Kritika, Baseball superstars 2021 and a total of 6 games!
 
■ Information
-Pre-registration and friend invitation rewards will be paid after Update 5.6. Reward payment will be announced separately through a notice.
-In the case of a friend invitation event, rewards are paid normally only when a friend participates in the pre-booking through the My Friend invitation URL
-If you participate in the event in an illegal way, the compensation payment may be canceled.
 
Thank you
 
Flynn
 

[Notice] Heir of Light x Sweet Home Collaboration Pre-registration Notice (4/5 ~ Until 5.6  Update)
[Notice] Heir of Light x Sweet Home Collaboration Pre-registration Notice (4/5 ~ Until 5.6 Update)
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] 3/29 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Completed]

Greetings Heirs,
 
The 5.5 Update maintenance has ended.
All servers are now LIVE!🔥🔥
Please check out the latest update in Heir of Light!
 
Thank you.
 
CM_Flynn
 
=============================================================
Greetings Heirs
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
> [US] 3/29 7:00 PM ~ 10:00 PM CDT
> [EU] 3/30 2:00 AM ~ 5:00 AM CEST
> [SEA] 3/30 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> Servant Balance
> bug fixes
 
Thank you.

[Notice] 3/29 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Completed]
[Notice] 3/29 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Completed]
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] Crashing Issue on Certain Android Device


Greetings Heirs,
 
We would like to notify everyone regarding a crashing issue that is occurring on certain Android Devices.
Please see below for the issue details and solution.
 
Issue: Heir of Light crashing due to the conflict with the Android System - Web View System on certain Android Devices.
Solution: If you delete or disable the Web View System, the crashing issue will be resolved.
 
How to remove Web View System on Android
> Google Play Store
> Touch ≡ in the upper left
> Touch My Apps/Games
>Touch Installed just below the top
> Touch Android System Webview
>After uninstalling the app, reboot the device.
 
Please note that depending on the device model, it may be displayed as deactivation.
As long as the Web View System is not active on your Android Device, the crashing issue will not occur.
 
Thank you

[Notice] Crashing Issue on Certain Android Device
[Notice] Crashing Issue on Certain Android Device
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] Issue After 5.5 Update

Greetings Heirs
 
We are here to notify Heirs of error after 5.5 Update.
Please check the details below.
 
⭕Error Details:
1. Player Information Issue
> Details: Issue where players get "No Information Available" message when selecting Dungeon clear information on Player Information screen even when there is information available.
> Notice: We are working fixing this issue.
 
2. Normal Potential Repeat Change Lock Issue
> Details: Issue where changing Potential consecutively change twice with some Potentials locked doesn't properly change the option from the first change.
> Notice: We are working fixing this issue.
 
3. Notice / Event Issue with Language Change
> Details: Issue where changing language of the game changes language of only some part of the game, not properly changing Notice/Event language from Notice icon.
> Notice: We are working fixing this issue. Please note that restarting that fix the language issue for now.
 
Thank you
 
Flynn

[Notice] Issue After 5.5 Update
[Notice] Issue After 5.5 Update
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Announcement] v5.5.3 Release


Greetings Heirs,
 
We are here to notify you that we released a new 5.5.3 build for both Android and iOS.
to resolve the known issue found after the 5.5 Update.
Please install the latest build for the best gameplay experience.
 
Resolved Following Issues:
 
1. Player Information Issue (RESOLVED)
> Details: Issue where players get "No Information Available" message when selecting Dungeon clear information on Player Information screen even when there is information available.
 
2. Normal Potential Repeat Change Lock Issue (RESOLVED)
> Details: Issue where changing Potential consecutively change twice with some Potentials locked doesn't properly change the option from the first change.
 
3. Growth Support Chest Mileage Display Added
 
4. Abaddon Tower F100 in Normal and Hard Mode Progression Issue (RESOLVED)
> Details: An issue where the F100 in Normal and Hard mode is not available after clearing F99.
> Details: An issue where the F100 is not displayed as "cleared" when you re-visit the F100 after clearing the stage.
 
5. All-In-One Valor Benefit Display Issue (RESOLVED)
> Details: An issue where All-In-One valor benefit is not displayed in the battle-prep Screen.
 
Thank you

[Announcement] v5.5.3 Release
[Announcement] v5.5.3 Release
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Event] 5.5 Update Present (After 5.5 Update ~ Next Update)


Greetings Heirs,
 
The update you all have been waiting for is now live!
We didn't forget to prepare Update Present for our Heirs!
Log in during the event period to receive update Rewards!
 
5.5 Update Present Event Details:
> Log In during the event period to receive update celebration rewards!
 
5.5 Update Present Event Date:
> After 5.5 Update ~ Until Next Update
 
5.5 Update Present Reward List:
> Light/Dark 3~ 5★ Summon Stone x 15
> Artifact Summon Stone x 5
> Karat x 5,000
 
Notice:
> The event is based on the time of each server.
> Event reward will be sent into mailbox once per account if Heirs log in during the event period.
> You can only receive the 5.5 Update celebration once per account.
 
-CM_Heylel

[Event] 5.5 Update Present (After 5.5 Update ~ Next Update)
[Event] 5.5 Update Present (After 5.5 Update ~ Next Update)
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] 3/15 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT) [Complete]


Greetings Heirs,
 
The Maintenance has ended earlier than expected.
 
All servers are open!
 
 
 
------------------------------------------------------------------------------------------------------------------------
 
 
 
 
 
Greetings Heirs
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
> [US] 3/15 4:00 PM ~ 10:00 PM CDT
> [EU] 3/15 10:00 PM ~ 3/16 4:00 AM CET
> [SEA] 3/16 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> New ★5 Servant Flynn
> New ★5 new avatars, Ignis
> Torment Tower Extended
> Crusade Growth Score Rewards Added
> Servant balance adjustment
> Purifying Grounds Improved
> Servant Shard Drop Improved
> Decompose Limit Improved
> Change Consec. Added to Potentials
> Boss Raid, Boss Invasion Reward Improved
> All-in-One Pack Free Trial and First Purchase Discount
> bug fixes
 
Thank you.

[Notice] 3/15 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT) [Complete]
[Notice] 3/15 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] Notice regarding the Growth Support Chest Purchase Mileage


Greetings Heirs,
 
We would like to notify everyone regarding the Growth Support Chest purchase mileage.
 
In Heir of Light, any packages or In-app purchase items that provide mileages are indicated with a mileage icon.
The Growth Support Chest is not an item that provides mileage upon purchase thus, the mileage icon was not included.
 
However, we came to a conclusion that the Growth Support Chest needed a more clear indication about not providing mileage upon purchase. So, we are trying to provide help to those to have purchased the Growth Support Chest with the mileage.
 
Please see below for details
 
⭐ Notice for Mileage Rewards
■ Reward Date: 5.5 Update
■ Reward Candidates: Users who have purchased the Growth Support Chest within the following time frame - [After 5.4 Update ~ Before the 5.5 Update]
■ Reward: 10 Mileage
* Mileage will be rewarded through the mailbox and will not have any timeframe to collect it.
 
⭐ Notice for Growth Support Chest Improvement
■ The Growth Support Chest will change to provide 10 mileage upon purchase in the 5.5 update.
■ The mileage icon will be added in the Growth Support Chest in the 5.6 Update.
 
Thank you
 
-CM_Heylel

[Notice] Notice regarding the Growth Support Chest Purchase Mileage
[Notice] Notice regarding the Growth Support Chest Purchase Mileage
CM_Heylel CM_Heylel
LV.22 GameManager 3mo

[Notice] 3rd Year Anniversary Special Infographic

Greetings Heirs!
 
Happy 3rd Year Anniversary!
 
It has already been 3 years since the launch of Heir of Light!
 
To highlight special facts about Heir of Light, we have created a special infographic!
 
Thank you for all the love and support and we will continue to bring an awesome gaming experience!
 
3rd Year Anniversary Special Infographic:

[Notice] 3rd Year Anniversary Special Infographic
[Notice] 3rd Year Anniversary Special Infographic
CM_Heylel CM_Heylel
LV.22 GameManager 4mo

[Notice] 3/1 CST Update Maintenance (6:00 PM ~ 7:30 PM CST)[Complete]


Greetings Heirs,
 
3/1 CST maintenance has ended earlier than expected!
 
All servers are open!
 
Thank you
 
 
-----------------------------------------------------------------------------------------------------------------------
 
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
> [US] 3/1 6:00 PM ~ 9:00 PM CST
> [EU] 3/2 1:00 AM ~ 4:00 AM CET
> [SEA] 3/2 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> Servant Balance
> Karat sale of Bond ticket Added
> Expansion of maximum quantity of PvP ticket and related product change
 
Thank you.

[Notice] 3/1 CST Update Maintenance (6:00 PM ~ 7:30 PM CST)[Complete]
[Notice] 3/1 CST Update Maintenance (6:00 PM ~ 7:30 PM CST)[Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 4mo

[Announcement] v5.4.3 Release


Greetings Heirs,
 
We are here to notify you that we released a new 5.4.3 build for both Android and iOS.
to resolve the known issue found after the 5.4 Update.
Please install the latest build for the best gameplay experience.
 
Resolved Following Issues:
 
1. An issue where the Artifact would not be displayed in the Gear Dungeon / World Battle reward info has been resolved.
 
2. An issue where the Artifact would not be displayed in the result screen after Auto-Repeat/Skip in the Gear Dungeon.
 
3. The design of the Account Link located on the Title Screen and the Account Link list in the option has been adjusted
 
Thank you

[Announcement] v5.4.3 Release
[Announcement] v5.4.3 Release
CM_Heylel CM_Heylel
LV.22 GameManager 4mo

[Notice] 2/10 CST Live Patch Notice


Greetings Heirs,
 
We would like to notify all users regarding the 2/10 CST Live Patch Notice.
The live patch has been implemented and recommends everyone to update by restarting the game.
 
Please see below for details:
 
2/10 Live Update Contents:
> Contents to obtain artifacts in the game have been added.
> Artifacts have been added to the gear dungeon and world battle clear rewards.
 
Conditions to obtain Artifacts in the World Battle and Gear Dungeons:
> World Battle - SS rank rewards / SSS rank rewards - 1 Artifact
> Gear Dungeon - Floor 18 ~ Floor 20 - 1 Artifact.
 
Addition Note:
> Please note that there is an issue where when you obtain artifacts from the gear dungeon, the obtained artifact would not display in the result screen.
The issue is planning to be resolved and will notify everyone.
 
Thank you.

[Notice] 2/10 CST Live Patch Notice
[Notice] 2/10 CST Live Patch Notice
CM_Heylel CM_Heylel
LV.22 GameManager 4mo

[Notice] 5.4 Update Maintenance (2/8 3:00 PM ~ 7:30 PM CST) [Complete]

Greetings Heirs,
 
The 5.4 Update has ended earlier than expected.
 
All servers are open!
 
Thank you
 
 
-----------------------------------------------------------------------------------------------------------------------
 
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
> [US] 2/8 3:00 PM ~ 9:00 PM CST
> [EU] 2/8 10:00 PM ~ 2/9 4:00 AM CET
> [SEA] 2/9 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> Added treasure chest & growth support box
> Artifact added
> new ★5 avatars added
> Sanctuary Improved
> Mass Invasion Servant Changes
> New package added and existing package compensation increased
> bug fixes
 
Thank you.

[Notice] 5.4 Update Maintenance (2/8 3:00 PM ~ 7:30 PM CST) [Complete]
[Notice] 5.4 Update Maintenance (2/8 3:00 PM ~ 7:30 PM CST) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 5mo

[Notice] 1/25 CST Update Patch Note


Greetings Heirs,
 
We are here with details of the 1/25 CST Update.
Please check out the details below for the latest change.
 
◆ Servant Balance ◆
* There were balance adjustments for some Servants as follows.
 
1) L/D Xita Skill and Potential Changes
* Skills and buffs adjusted to better suit a DEF-ignoring DPS Servant.
 
① Skill
② Potential Special #2
③ Potential Special #4
* The following Potentials have been excluded from the list due to the nature of the Passives.
* Potentials acquired before the update will be maintained until you change your Potential.
 
2) Light Carmilla Skill and Potential Changes
* Leech has been changed to be applied more often and increased DEF Buff increase scale during Leech.
 
① Skill
② Potential Special #2
 
3) Light [A] Leto Skill and Potential Improved
* Team Passive and Passive Skills adjusted to better suit a DPS Servant.
 
① Skill
② Potential Special #2
 
◆ Improvements ◆
[Craft Improved]
* Added a new tab in Craft > Soul Crystal that allows you to use Origin 3★ Servant x30 as materials to craft Common Soul Crystals.
 
[Gear Crafting Improved]
* Now you can craft gear at Crusade Lv. 1 via Servants > Craft Gear.
 
-CM_Heylel

[Notice] 1/25 CST Update Patch Note +8
[Notice] 1/25 CST Update Patch Note
CM_Heylel CM_Heylel
LV.22 GameManager 5mo

[Notice] 1/25 CST Update Maintenance (6:00 PM ~ 7:30 PM CST) [Complete]


Greetings Heirs,
 
The 1/25 CST Maintenance has ended earlier than expected!
 
All servers are now open!
 
 
-----------------------------------------------------------------------------------------------------------------------
 
 
 
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
> [US] 1/25 6:00 PM ~ 9:00 PM CST
> [EU] 1/26 1:00 AM ~ 4:00 AM CET
> [SEA] 1/26 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> Servant Balance
> Craft Improvement
> Gear Craft Improvement
 
Thank you.

[Notice] 1/25 CST Update Maintenance (6:00 PM ~ 7:30 PM CST) [Complete]
[Notice] 1/25 CST Update Maintenance (6:00 PM ~ 7:30 PM CST) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 5mo

[Announcement] v5.3.3 Release


Greetings Heirs,
 
We are here to notify you that we released a new 5.3.3 build for both Android and iOS.
to resolve the known issue found after the 5.3 Update.
Please install the latest build for the best gameplay experience.
 
Resolved Following Issues:
 
1. Rate+ Summon Date Display Issue [Resolved]
Issue Details: Ella and Scar Rate+ Summon Date is displayed until February 2nd when the date is supposed to be February 9th.
 
2. Unable to Skip under certain circumstances [Resolved]
> Issue Details: Issue where the Skip is unavailable when the number of energy is lower than the valor required for the stage.
 
3. Unable to enter a stage [Resolved]
> Issue Details: Issue where the stage is unable to enter even when holding enough valor and energy to enter the stage.
 
Thank you

[Announcement] v5.3.3 Release
[Announcement] v5.3.3 Release
CM_Heylel CM_Heylel
LV.22 GameManager 5mo

[Notice] 5.3 Update Known Issue


Greetings Heirs,
 
We are here to notify Heirs of known issues after the 5.3 Update.
Please check the details below.
 
5.3 Known Issue:
 
1. Rate+ Summon Date Display Issue
Issue Details: Ella and Scar Rate+ Summon Date is displayed until February 2nd when the date is supposed to be February 9th.
Notice: The issue is planned to be resolved as soon as possible.
 
2. Unable to Skip under certain circumstances
> Issue Details: Issue where the Skip is unavailable when the number of energy is lower than the valor required for the stage.
Notice: If you have energy above the required valor entry, then you are able to use skip.
The issue is planned to be resolved as soon as possible.
 
We are trying our best to resolve the 5.3 known issues as soon as possible.
We apologize for the inconvenience you may experience due to the 5.3 Update Known Issue.
 
We will make an official announcement once the know issues are resolved.
 
Thank you.

[Notice] 5.3 Update Known Issue
[Notice] 5.3 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 6mo

[Notice] 1/5 CST Update Maintenance (3:00 PM ~ 8:30 PM CST) [Complete]


Greetings Heirs,
 
The 5.3 Update has ended earlier than expected!
 
All Servers are now open!
 
 
------------------------------------------------------------------------------------------------------------------------
 
 
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
> [US] 1/5 3:00 PM ~ 9:00 PM CST
> [EU] 1/5 10:00 PM ~ 1/6 4:00 AM CET
> [SEA] 1/6 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> New ★5 Servant Ella added
> New ★5 Avatar Lucrecia added
> Boss Invasion Level Expansion
> Servant Transcendence Improvement
> Resurrection of continuous battles
> Mass Invasion Servant Changes
> Servant balance adjustment
> Guild War Team Matching Improvement
> Improved skip automatic replacement function
> bug fixes
 
Thank you.

[Notice] 1/5 CST Update Maintenance (3:00 PM ~ 8:30 PM CST) [Complete]
[Notice] 1/5 CST Update Maintenance (3:00 PM ~ 8:30 PM CST) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 6mo

[Notice] 12/21 CST Update Maintenance (6:00 PM ~ 8:00 PM CST) [Complete]


Greetings Heirs,
 
The 12/21 Maintenance has ended earlier than expected.
 
All servers are open!
 
Thank you
 
 
----------------------------------------------------------------------------------------------------------------------
 
 
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
> [US] 12/21 6:00 PM ~ 9:00 PM CST
> [EU] 12/22 1:00 AM ~ 12/22 4:00 AM CET
> [SEA] 12/22 9:00 AM ~ 12:00 AM SGT
 
⭕Maintenance Details:
> [Improvement] Attendance check reward improvement
> [Improvement] New Craft Items Added
> [Improvement] Package Contents Improvement
> [Bug Fix] Known Issues & Other Bug Fixes
 
Thank you.

[Notice] 12/21 CST Update Maintenance (6:00 PM ~ 8:00 PM CST) [Complete]
[Notice] 12/21 CST Update Maintenance (6:00 PM ~ 8:00 PM CST) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 6mo

[Notice] 5.2 Update Known Issue (Updated)


Greetings Heirs,
 
We are here to notify Heirs of known issues after the 5.2 Update.
Please check the details below.
 
5.2 Known Issue:
 
1. An issue where the decimal points of Team HP are not being calculated in PvP contents.
 
Issue Notice: In PvP contents, the attacking team takes the win in a case where the attacking team and the defending team has the same hp.
However, the decimal points of HP are not being calculated and only the overall team HP causes the attacking team to take the win even though the Team HP is not the same.
 
ex)
- Attacking Team HP - 92.07%
- Defending Team HP - 92.10%
* The defending team is supposed to take the win but the attacking team takes the win.
 
Notice: The issue is planned to be resolved in the next update.
 
2. An issue where 5★ Servant Yuri's passive "ATK Increase" increases ATK beyond the maximum level cap and her passive would not be removed with "buff removal" effects.
 
Notice: The issue is planned to be resolved in the next update.
 
We are trying our best to resolve the 5.2 known issues as soon as possible.
We apologize for the inconvenience you may experience due to the 5.2 Update Known Issue.
 
We will make an official announcement once the know issues are resolved.
 
Thank you.

[Notice] 5.2 Update Known Issue (Updated)
[Notice] 5.2 Update Known Issue (Updated)
CM_Heylel CM_Heylel
LV.22 GameManager 7mo

[Notice] 12/1 CST Update Maintenance (3:00 PM ~ 8:25 PM CST) [Complete]


Greetings Heirs,
 
The 5.2 Update Maintenance has ended earlier than expected!
 
All servers are now open!
 
---------------------------------------------------------------------------------------------------------------------
 
 
 
We will be undergoing maintenance to bring the next Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
> [US] 12/1 3:00 PM ~ 9:00 PM CST
> [EU] 12/1 10:00 PM ~ 12/2 4:00 AM CET
> [SEA] 12/2 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Torment Tower Added
> [Update] New 5★ Avatar Scar, [A] Sphinx, [A] Lucien Added
> [QoL] Consecutive Gear Conversion Added
> [QoL] Servant Balance Adjustment
> [QoL] Gear Inventory Expansion
> [Bug Fix] Known Issues & Other Bug Fixes
 
Thank you.
 
Flynn
 

[Notice] 12/1 CST Update Maintenance (3:00 PM ~ 8:25 PM CST) [Complete]
[Notice] 12/1 CST Update Maintenance (3:00 PM ~ 8:25 PM CST) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 7mo

[Notice] Conversion Stone Package Notice [Resolved]


Greetings Heirs,
 
The text display issue with the Conversion Stone Package has been resolved.
Please restart the game in order to apply the fix to the current version of the game.
 
Thank you.
 
-----------------------------------------------------------------------------------------------------------
 
 
We would like to notify everyone that there is a text display issue with the Conversion Stone Package.
 
Please see below for more information
 
> Conversion Stone Quantity Text Display on the Conversion Stone Package
- The quantity of conversion stone package that is sold in the Package Shop is not displayed in the following languages: DE, EN, ES, FR, TH, and VI.
 
The quantity of conversion stone that's included in the conversion stone package is 3,000.
> "Conversion Stone x 3,000"
 
We are in the process of resolving the text issue for the Conversion Stone Package as soon as possible.
 
We apologize for the inconvenience that it may have caused everyone and will notify you once the issue is resolved.
 
Thank you.

[Notice] Conversion Stone Package Notice [Resolved]
[Notice] Conversion Stone Package Notice [Resolved]
CM_Heylel CM_Heylel
LV.22 GameManager 7mo

[Announcement] v5.1.3 Release


Greetings Heirs,
 
We are here to notify you that we released a new 5.1.3 build for both Android and iOS.
to resolve the known issue found after the 5.1 Update.
 
Please install the latest build for the best gameplay experience.
 
Resolved Following Issues:
 
1. HP related issues on Ban Pick PvP (Resolved)
> Issue: Friend the Member for Ban Pick PvP and HP of the other party do not apply the same as the standard PvP (4 times).
 
2. Mark Gear related issues of Ban Pick PvP (Resolved)
> Issue: Mark Gear effect set in Ban Pick PvP is not applied intermittently when entering Ban Pick PvP.
 
3. Boss Invasion team save issue (Resolved)
> Issue: Under certain circumstances, the Boss Invasion team information would not update.
※ Team information stored in the Boss Invasion will be reset. Even if it's inconvenient, please set it up again before proceeding.
 
4. Continuous Battle Result Pop-up Window Problem (Resolved)
> Issue: Infinite PvP> Cult Training Ground continuous battle results in a pop-up window with zero points
 
Thank you

[Announcement] v5.1.3 Release
[Announcement] v5.1.3 Release
CM_Heylel CM_Heylel
LV.22 GameManager 7mo

[Notice] 5.1 Update Pack Schedule Notice

Greetings Heirs,
 
We are here to share more details about 5.1 Update Pack.
Please check out the details below.
 
⭕5.1 Update Pack Schedule Notice
> 5.1 Update Pack will be sold until the next update. Schedule for next update may be subject to change.
> Schedule: After 5.1 Update ~ Until Next Update
 
Thank you
 
Flynn

[Notice] 5.1 Update Pack Schedule Notice
[Notice] 5.1 Update Pack Schedule Notice
CM_Heylel CM_Heylel
LV.22 GameManager 7mo

[Notice] Known Issue After 5.1 Update

Greetings Heirs,
 
We are here to notify Heirs of known issues after 5.1 Update.
Please check the details below.
 
Known Issues:
① Ban Pick PvP HP Issue
> Issue where servants don't get HP boost (4 times)
> Notice: We will notify the community when we fix the issue.
② Ban Pick PvP Mark Issue
> Issue where mark setting occasionally doesn't save in Ban Pick PvP
> Notice: Please check your mark before entering Ban Pick PvP until fix.
 
Thank you
 
Flynn

[Notice] Known Issue After 5.1 Update
[Notice] Known Issue After 5.1 Update
CM_Heylel CM_Heylel
LV.22 GameManager 7mo

[Notice] 11/10 Data Patch Notice

Greetings Heirs,
 
We are here to notify Heirs of a data patch that took place earlier.
Please check out the details below.
 
⭕Data Patch Details
Date: 11/10 5:33 AM CST
Details: Removed in-game Tower of God arts
 
Thank you.
 
Flynn

[Notice] 11/10 Data Patch Notice
[Notice] 11/10 Data Patch Notice
CM_Heylel CM_Heylel
LV.22 GameManager 7mo
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