Is it here to discuss with you from now on?
Does it mean that to report a bug or hacker we need to do it here from now on?
Will it be easier for you to answer?
I see 13 days old QOL suggestion with no answer, is it good for the community to move to moot?
(player base will still discuss on discord easier than here i think, but it is important to know if it has value to contact you here or not for this kind of stuff)
Problem at login
i was playing like 3 hours ago and still happen this when i try to log in
I have bug... I wanna watch ads and take energy, but take error "Preparing ads. Please try again later." And this begin after my Discord streaming. My phone - Iphone 11. Anyone can help me? I have already uninstalled the application
Why is it that when game starts goes to events page then I close it the game restarts instead of going to the lobby so I can play the game can't play if it restarts I'm on android device this same thing happened to me before getting frustrated and am about to quit playing if this keeps up
I noticed yesterday that my karat count keeps going down without any actions on my part.
I have lost 100 karats since this morning without spending any.
Cheater or just another bug?
Of the many people who have FI, we can't use it to pass 19.
As for BI......u guys should really look into it to find out what this is.
Total sum of Growth Score of 6 chars BUG
after update to 4.4 my growth score rised from ~311k to ~ 394k for no reason. Yesterday transcended 1 servent so surpassed 6th servent with the lowest score. So now counting all 6 top chars total score must be around 320k and I don't have to go Diamond for no reason! Please fix it! Thanks!
Sound Broken in Oneplus 7Pro Phone
The game sound seems to be 10 times slowed down in my Oneplus 7Pro phone. I cant play because it is too annoying. Please help.
Boss' Rage Buff bug
I read in recent patchnotes that there would be some kind of buff added to uncleared stage bosses depending on the in growth score gap, i didn't think much of it at that time, i thought it would just make Boss a bit tougher and not get OneShoted.
BUT this buff is way tooo OP !!!!!!!
There's definitely something wrong here! This buff simply makes stages unclearable, how are we new players supposed to clear the map ??
I can't even understand how that thing works, like here i used a full team of trash units so there's barely a 2K Growth Points gap and the Rage buff still activated ! (my GP 16551 VS boss GP 14894)
Or here with my best team with absolutely 0 chance of clearing the stage although i could survive almost the full 3min:
Please fix / nerf this !
The barrier's duration is much longer that 40 sec when PVP. It almost last until the end of the battle, please fix it :<
No damage with 3rd skill
Hi all, i just want to know if this is some kind of bug or is something i don´t know that is causing this because when i'm facing bosses some of my skills don't deal damage at all.
I could beat a boss easily when all my servants do the 3rd skill but with this "glitch" it takes a few more skills to beat it.
Don't understand if its me or something i'm doing wrong or the game itself.
Mildred AOE !
for the last maybe1-2 days, mildred seems be a missing a lot of ranged targets with its aoe or else land one hit out of the 4 hits form its combo !
has something been done behind the scenes ?
cause its impossible and cant be termed as a coincidence since its happened in maybe a 100 odd battles & it simply cant be shoved under the rug.
i am 100% sure that you say 'nothing has been changed and its like before' and refute all claims of any such thing. but this is certainly not a coincidence considering the number of battles it has happened in and that is by far not a small number whereas it NEVER happened before.
hence, check about mildred aoe ASAP as there sure as hell is something wrong with its aoe for the last 1-2 days. maybe your programmers messed something while 'fixing' something else.
do inform us what has been done to mildred aoe and the time frame it will get fixed in.
mi cuenta ya no tiene audio de personajes
ya hace un tiempo más de un año que mis personajes dejaron de tener voces ya solo escucho la música de fondo pero ni los efectos de batalla tienen he buscado por todos lados y no encuentro nada
Is it a bug, that I don't get invitations (global ipvp tickets) by using pvp tokens or did I miss something?
Hopefully it is just a bug. If not, you really have to change it again! Pvp tokens are expensive enough, can't spend this much for global ipvp as well.
Bug at Auto Switch while lvling units
Since Update units doenst get switched automaticly After Max lvl reaching
So many bugs after 4.1 update..
Does change max levels in auto combat
The 1 pit of purifying ground still costs 6 valor not 2...
Game doesn't start after update
I updated to version 4.0 just fine and started the game from the app store. Everything looked normal and I got two nice fusion results. Then the game crashed and ever since it does not load anymore. I get until the Gamevil loading screen and that's it, the app crashes immediately.
I am running iOS 12.4.5 on an Iphone 6. It should be compatible according to the app requirements.
Please tell me how I can fix this issue with my favourite game
Rem AOE range too small?
Compared to most if not all other AOE dps units Rem seems to have a shorter range and doesn't hit multiple units as often.
I've been using light Rem as my main DPS for a good while and have definitely noticed a big difference compared to my water Mildred or fire Ignis, which, although unfarmable shouldn't be stronger than a L/D farmable right? Yet they are..
Has anyone else noticed this? Am I just biased?
I'll go do some testing I guess.
Valky Water too strong 😁
why my hero always loses if the enemy uses Valky water, even though their BR is small, then the red simon doesn't function, defend itself,
is this a mistake or i am weak, 😭
My friends have a suggestion for me, to fight Valky water
is this a you have the same experience ?
Thanks and my regards 🙏🙏
New heirs event reward quest problem on rerolling account
Hi, I just want to tell u that the rewards on new heir event did'nt reset after rerolling an account, for example if we claim the reward on the event tab before rerolling or delete an account we can't get or claim that reward that was completed before we reroll its coz its already taken, I think u need to fix this
My base tower does not refresh automatically...
The base tower does not refresh automatically, and in the past day I tried various methods (including re-login, return to the lobby, etc.) to no avail. Please help me solve this problem, thanks!
My ID: 10016375332
Enhance screen freeze
Since the recent update the Gear Enhance screen tends to freeze when the gear reaches its maximum. The " maximum reached" message doesn't appear and the game doesn't respond anymore. Could you look into this please?
How is this rank# 1 guy dealing more dmg with 1 light dps (and quite a weak one at that) compared to rank#2 with 2 light def-based units?
Tower Invasion Bug - please FIX asap
This has been ongoing for some time now and is happening more often lately so I've decided to document a sample for reference.
The bug/issue is that there are instances wherein a player does not lose any points at all when his/her tower floors are defeated.
The image below is an example of this issue. Prior to attacking any of this player's floors, he/she was sitting at rank 2 (this was today, January 2 at around 6:10PM SGT). I took down 3 of this player's floors (without losing in any of the floors) in the next 20 mins (while waiting 3 minutes in between each floor just to make sure he/she was not hitting another player as well). During this entire duration, "Donggang" did not lose nor gain a single point despite having been defeated in floors 1-3. I know for a fact that this exact same issue occurs for other players as well so I'm hoping that this bug gets fixed before more people lose interest in tower invasion.
Hey I have an older tablet and said to myself "why not trying to play hol on it?". After i started the game, it asked me to agree data protection (?, dont know if its right translated), I did, but nothing happens when I touch the start button. Maybe its issued by my tablet, idk. Just want to let you know, maybe you can fix it. I'd appreciate to play on my tablet.
I can’t get my servants to fight when I do repeat battle on lvl 10 in the magic dungeon
This game can be sealed at will, no illegal software, no customer service verification on the seal?
I don't know why. I haven't opened any illegal software, and the normal game has been blocked suddenly? Is it because I climbed to the 46th floor of the abyss hell tower with my own team, ranking the second? Although I don't have light and dark heroes, I also rank in the top 20 in the battle of 4v4.3v3. I heard from my friends that I should be reported. That's the reason for the title. Isn't the game customer service verified before the title is sealed? Other people report and deal with it, so what's the fairness of the game?
Damage hack and/or Bug Exploit? Abaddon Hell 40F cleared without any DPS
Can devs/CMs look into this "JJmaster" guy and the rest of his guildmates ("DEATHWALKER") on SEA?
I got 2 instant awakens claiming the rewards
I think it should have just been one.
Game Crashing <Invalid Request> from Event Menu and when th
If my game sits in the Event Menu for any amount of time, the game will crash and give me an <Invalid Request> message. This happens every time I sit on the event page for more than 10 seconds, and there have been additional stability problems if I move to another app since the recent update. Curious to know if this is a known issue.
so I can't spend valor
so I got 9999 valor and I did like 30 things and not spending any valor. and i can't get any valor from quests or finish quests
Never ending match until you lose
This happened 4 times with the same guy!
I became unable to join party raids last night. ever since then my game crashes constantly, with no errors. it has crashed sittin in lobby, in pvp, in explore. i have restarted my phone and the game many times.
Unable to collect daily rewards. Are there any plans of fixing this issue soon?
Week's highscore not providing rewards in raid boss
Ever since the most recent update, the high score for the current week's boss raid is not being counted when calculating daily rewards. Whatever score I get for the day is the reward I get. If I use Skip Battle the reward is given based on my top score, as it should be.
Servant information does not exist
I have 4, 1* servants that I cannot use to enhance with and I cannot dismiss them. I get the error "this servant's information does not exist". What can I do?
Chat Channel Error
Rye：春风TryFze ID：10004975763. The ga
me channel can‘t chat or switch channel. It’s always 0n channel 1111111. Team replicas can‘t be set up or join. Reinstalling game or switching network cannot be solved. I hope the customer service help to help solve this problem. Thank you. Thank you very much. .
update forcing repeated new data session restarts
reported this yesterday and received no reply. Issue still not fixed. Game unplayable. I'll be deleting it by end of day if no followup
data update forced restart MULTIPLE TIMES...5 so far
your data update system is broken...can't get to playable status without same new data message freezing the game and forcing a restart. Who screwed the pooch?
Summon & check-in
Since yesterday, I can not participate
Is it normal ?
There is game bug after used 1000 purple stones, they’re not transferred to my inventory.
Rice Cake event seems to be bugged
it allows me to infinitely get rice cake ingredients, i try to make some and give em to either 3 of them but the score 0/3 doesn't even go up and the main bar for rewards doesn't go up either
i had some rice cakes made before this bug but didn't give to any of them and now they all gone and my progress is at zero everywhere but i can infinitely make rice cakes
Edit : i got upto 3 points in main bar i think that was from the rice cakes i made before the bug happened but after that i can't go up
Edit 2 : for devs i wasn't actually trying to abuse the event i was just confused as to what's happening i thought maybe i used too many valor so i kept getting more and more but i couldn't get anything from the pvp tickets use ingredient so i was confused to how the event works but well if i get punishment for that i guess we can't do anything about it >_<
Edit 3 : all rewards from event are still in my inbox i haven't claimed any of them
Rice cake counter glitch?
Are the PvP and valor counters of the rice cake event supposed to flip into minus? I made three cakes and then continued with some stuff on the worldmap yesterday and just now when I wanted to do the event for today I saw the minus scores.
Pre-registering event pay-out delay?
I also pre-registered for the 3.6 update and received the confirmation e-mail. So far I haven't received the pay-out. Judging by the comments flying around on the ingame channel, I am not the only one. Was this event so popular that the pay-out e-mails have been delayed? Let's hope so. The alternative would be that the event was oversubscribed and not everybody gets their rewards...
Loading screen picture issue
Actually it ain't much of an issue but I haven't seen anyone mention it. The new loading screens with John and Sofia have the Heir of Light text backwards, simple mistake, simple fix! Juss saiyannn