[Notice] iOS Login Issue (Resolved)

Greetings Heirs,
 
We are here to notify the community that there was an issue with iOS version of Heir of Light earlier.
While the issue is resolved at this point, here are some details for those who are concerned.
 
⭕iOS Login Issue Details:
> Heir of Light wouldn't launch in iOS devices.
 
⭕iOS Login Issue Period(3 Hours)
> 7/10 05:30 AM ~ 8:30 AM CDT
 
We apologize for the inconvenience.
 
Thank you.
 
 
Flynn

[Notice] iOS Login Issue (Resolved)
[Notice] iOS Login Issue (Resolved)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Welcome to Elemental Mission Forest Reward Recovery Notice

Greetings Heirs,
 
We are here to notify Heirs that we sent out rewards to Heirs that weren't able to claim some rewards due to Bonus Event error.
Please check out the details below.
Welcome to Elemental Mission Forest Error Notice: https://bit.ly/2AKt4rQ
Welcome to Elemental Mission Forest Event Reopen Notice: https://bit.ly/3gDeD81
 
⭕Notice:
> Applicable Heirs: Heirs that were not able to log into Heir of Light between 7/3 15:10 ~ 23:59 to claim missing rewards for Bonus Event 1 of Welcome to Elemental Mission Forest that weren't available earlier due to an event error.
> Recovery Period: 7/8 5:00 AM CDT
> Details: The rewards are sent to Heirs' Mailbox. The reward will be kept in the Mailbox for 7 days.
 
Thank you.
 
Flynn
 
 

[Notice] Welcome to Elemental Mission Forest Reward Recovery Notice
[Notice] Welcome to Elemental Mission Forest Reward Recovery Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 7/6 CDT Update Maintenance (7:00 PM ~ 9:20 PM CDT) [Complete]

Greetings Heirs,
 
The 7/6 CDT Maintenance has ended earlier than expected!
Servers are now open!
 
-CM_Heylel
 
-------------------------------------------------------------------------------------------------------------------
 
 
 
 
We will be undergoing maintenance to bring new Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 7/6 7:00 PM ~ 10:00 PM CDT
[EU] 7/7 2:00 AM ~ 5:00 AM CEST
[SEA] 7/7 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] New Combine: Fire Ignis & Water Lucrecia
> [Improvement] Servant Balance Adjustment
> [Improvement] Abaddon Reward Adjustment
> [Improvement] Boss Raid (Water Monarch, Ragna) Stat Change
> [Improvement] Currency Use Reward Rate Change
> [Improvement] Guild War Adjustment
> [Bug Fix] Known Issues Fix
 
Thank you
 
Flynn

[Notice] 7/6 CDT Update Maintenance (7:00 PM ~ 9:20 PM CDT) [Complete]
[Notice] 7/6 CDT Update Maintenance (7:00 PM ~ 9:20 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Welcome to Elemental Mission Forest Event Reopen

Greetings Heirs,
 
We would like to notify all Heirs that the Welcome to Elemental Mission Forest Event has reopened.
 
Please see below for additional information.
 
■ Information on the collection of additional paid compensation
 
- Accounts who received additional rewards on Friday, July 3th (1 Asian server, 1 Japanese server)
 
For those who have completed Bonus Event 1 and have not been rewarded
Event rewards will be carried out as follows:
 
■ Guide to Receiving Unpaid Rewards
 
-Details: Accounts were failing to receive rewards from Bonus Event 1 can receive event rewards when you reconnect to the event page (Until July 3rd (Fri.) 23:59 (server time))
-Notice: If you do not re-access during this day and cannot receive the compensation, the compensation will be delivered next week.
 
------------------------------------------------------------------------------------------------------------------------
 
 
 
We would like to update all Heirs regarding the Welcome to Elemental Mission Forest Event Issue.
 
As of 7/2 8:30 PM CDT, the Bonus Event 1 issue is resolved and is working properly.
We are in the process of investigating the cause of the issue and also the numbers of accounts that were affected by the issue.
 
After the investigation, we will process all accounts that are missing rewards and deliver missing rewards.
 
We will make an additional announcement once the investigation is complete.
 
Thank you.
 
---------------------------------------------------------------------------------------------------------
 
 
 
We identified an issue with Welcome to Elemental Mission Forest Event.
Please check the details below.
 
⭕Issue Details:
> Some accounts were failing to receive rewards from Bonus Event 1 even after completing the mission.
 
We will try to address this issue as soon as possible.
 
Thank you.
 
Flynn

[Notice] Welcome to Elemental Mission Forest Event Reopen
[Notice] Welcome to Elemental Mission Forest Event Reopen
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Heir of Beach Event Adjustment Notice

Greetings Heirs,
 
We are here to notify a change to Heir of Beach event.
Please check out the details below.
 
⭕Heir of Beach Event Adjustment Details:
> Beach Ball drop rate from Purifying Ground increased. (3.3% → 5%)
> Heirs can now obtain Beach Ball from Infinite PvP Cult Training Ground.
 
⭕Heir of Beach Event Adjustment Period:
> [US Server] 7/2 3:00 AM CDT
> [EU Server] 7/2 10:00 AM CEST
> [SEA Server] 7/2 4:00PM SGT
 
Thank you.
 
 
Flynn

[Notice] Heir of Beach Event Adjustment Notice
[Notice] Heir of Beach Event Adjustment Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Announcement] v4.4.4 Release Notice


Greetings Heirs,
 
We would like to notify all users that a v4.4.4 has been released for Android and iOS to resolve issues that were found after the 4.4 Update.
 
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
 
Please see below for the v.4.4.4 patch release details
 
Release Date:
> [US Server] 6/24 11:35 PM CDT
> [EU Server] 6/25 6:35 AM CEST
> [SEA Server] 6/25 12:35 PM SGT
 
v4.4.4 Release Details:
 
1. Potential Skills Issues [Resolved]
> Resolved an issue where a certain servant's passive skill would not activate upon unlocking the special potential skill #2.
* List of Servants that were affected by the Issue:
- Light Nuu
- Light Oracle
- Dark Carmilla
- Forest Valk
 
> Resolved an issue where a certain special potential skill #4 would not activate properly on Healer Servants
* The issued Potential Skill:
"15% chance to heal an ally with the lowest HP by n%of MAX HP upon basic attack"
 
2. Pop Up & Other Improvements
> Added an alert where it would advise to change your team composition if the team passive information does not match.
(ex. you change out your servant but the passive is set to the servant that you previously exchanged)
> Removed "bloom effect" during the battle for AD devices to prevent displaying issues from occurring. (The blooming effect is a graphic option and it caused the display issue on Android devices when turned on).
 
Thank you.
 
-CM_Heylel
 

[Announcement] v4.4.4 Release Notice
[Announcement] v4.4.4 Release Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Welcome to Elemental Mission Forest Error Notice

Greetings Heirs,
 
We identified an error regarding Welcome to Elemental Mission Forest event.
Please be advised that we will be shutting down the event until further notice.
We apologize for the inconvenience.
 
⭕Notice Details:
> Date: Around June 23rd, 2:27 AM CDT
> Details: We identified some servers were having issue accessing the event. We will be closing the event until we address the issue. We will be extending event schedule for Welcome to Elemental Mission Forrest event according to the delay.
 
Thank you.
 
Flynn

[Notice] Welcome to Elemental Mission Forest Error Notice
[Notice] Welcome to Elemental Mission Forest Error Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 6/22 CDT Update Maintenance (4:00 PM ~ 9:20 PM CDT)[Complete]


Greetings Heirs,
 
The 4.4 Update Maintenance has ended earlier than expected!
Servers are now open!
Please update the Heir of Light on the Google/App Store to the latest version before logging into the game!
 
Thank you
 
-CM_Heylel
 
---------------------------------------------------------------------------------------------------------------------
 
We will be undergoing maintenance to bring 4.4 Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
> [US] 6/22 4:00 PM ~ 10:00 PM CDT
> [EU] 6/22 11:00 PM ~ 6/23 5:00 AM CEST
> [SEA] 6/23 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] New Decompose System
> [Update] New 2020 Summer Season 1, 4 Bikini Avatars
> [Update] New ★5 Light/Dark Bastille
> [Update] Guild War Improvement (Guild War Shop Added, Guild War DEF Placement Schedule Adjusted, etc.)
> [QoL] Gear Dungeon Improvement (Auto Sell Improved, etc.)
> [QoL] ★5 Servant Specific Skill Bun Usage Expansion (Craft)
> [QoL] Accidental Touch Prevention during Auto-Repeat Added
> [QoL] Gear Enhance Improvement
> [Etc] Mass Invasion Servant Change
> [Bug Fix] Known Issue Fix
> [Event] Heir of Beach Event Open
 
Thank you
 
Flynn
 
 

[Notice] 6/22 CDT Update Maintenance (4:00 PM ~ 9:20 PM CDT)[Complete]
[Notice] 6/22 CDT Update Maintenance (4:00 PM ~ 9:20 PM CDT)[Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4.4 Update Known Issue


Greetings Heirs,
 
We are here to notify Heirs of issues that we identified after 4.4 Update.
 
We apologize for the inconvenience caused by known issues and are under investigation to resolve the issue as soon as possible.
 
Please check the details below.
 
⭕4.4 Update Known Issue Details:
 
Issue #1: Passive Skill not activating correctly upon unlocking a potential skill
Details: An issue where a certain servant's passive skill would not activate upon unlocking the special potential skill #2.
 
List of Servants affected by the Issue:
> Light Nuu
> Light Oracle
> Dark Carmilla
> Forest Valk
 
Notice: The issue is currently under investigation and will be resolved as soon as possible.
 
Issue #2: Potential Skill not activating properly on Healer Servants.
Details: An issue where a certain special potential skill #4 would not activate properly on Healer Servants.
The issued Potential Skill:
"15% chance to heal an ally with the lowest HP by n%of MAX HP upon basic attack"
Notice: The issue is currently under investigation and will be resolved as soon as possible.
 
We are trying our best to resolve the 4.4 known issues as soon as possible.
we apologize for the inconvenience you may experience due to the 4.4 Update Known Issue.
We will make an official announcement once the know issues are resolved.
 
Thank you.
 
-CM_Heylel
 

[Notice] 4.4 Update Known Issue
[Notice] 4.4 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Welcome to Elemental Mission Forest Event Reopen & Extension


Greetings Heirs,
 
We would like to notify all that the Welcome to Elemental Mission Forest Event has reopened on 6/24 1:00 AM CDT
 
Please see below for details.
 
Welcome to Elemental Mission Forest Event Reopen Notice:
> Any gameplay starting 6/23 2:27 AM CDT to 6/24 1:00 AM CDT will be reflected towards Event Missions.
> Event duration has been extended for 1 day and will end on 7/7 23:59 (Server Time)
 
Thank you.
 
-CM_Heylel

[Notice] Welcome to Elemental Mission Forest Event Reopen & Extension
[Notice] Welcome to Elemental Mission Forest Event Reopen & Extension
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 6/18 Hive Platform Update Notice (2:00 ~ 4:00 AM CDT)

Greetings Heirs,
 
Hive Platform will be going under scheduled update.
Please check check out the details below.
 
⭕Duration: Approximately 2 Hours
> [US] 6/18 2:00 AM ~ 4:00 AM CDT
> [EU] 6/18 9:00 AM ~ 11:00 AM CEST
> [SEA] 6/18 3:00 PM ~ 5:00 PM SGT
 
⭕Maintenance Details:
> There may be some disconnection issue during the Update.
> Heirs can still play Heir of Light during the Update.
> Login through Facebook/Google/Apple Game Center will still be available.
> This update is a platform update unrelated to contents of Heir of Light.
 
 
Thank you
 
Flynn

[Notice] 6/18 Hive Platform Update Notice (2:00 ~ 4:00 AM CDT)
[Notice] 6/18 Hive Platform Update Notice (2:00 ~ 4:00 AM CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Apple App Store Payment Issue Notice [Resolved]


Greetings Heirs,
 
We would like to notice all Heirs that the Apple App Store Payment issue has been resolved on 6/10 11:26 PM CDT.
 
Thank you.
 
 
---------------------------------------------------------------------------------------------------------------
 
We are here to notify Heirs of an issue that is occurring for the Apple Users regarding making purchases in the Apple App Store.
 
We have identified an issue in the apple store purchases.
The issue is occurring with the Apple Store purchase process and it seems that this purchase issue is occurring in other games as well.
 
We apologize for the inconvenience and we are under investigation to resolve the issue as soon as possible.
 
Please refer and follow the instructions below if you are experiencing issues with Apple App Store purchases:
 
Issue: Apple App Store Purchase Error
Date of Issue: June 10, 9:44 PM CDT
Details: Unable to purchase or make in-game purchases due to error in the Apple App Store Payment Process.
Temporary Solution: If the purchase was finalized, restart the game to receive the items for the purchase. If you did not receive the purchased items after restarting the game, please contact our Customer Support.
 
We will make an official announcement once the know issues are resolved.
 
Thank you.
 
 

[Notice] Apple App Store Payment Issue Notice [Resolved]
[Notice] Apple App Store Payment Issue Notice [Resolved]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 6/8 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT) [Complete]

Greetings Heirs,
 
The maintenance is complete!
 
Servers are now open!
 
------------------------------------------------------------------------------------------------------------------------
 
We will be undergoing maintenance to bring a new Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 6/8 7:00 PM ~ 10:00 PM CDT
[EU] 6/9 2:00 AM ~ 5:00 AM CEST
[SEA] 6/9 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Water Mildred & Forest [A] Sphinx Added to Combine
> [Improvement] Servant Balance Adjustment
> [Improvement] Potential Value Adjustment
> [Improvement] Purifying Ground Light/Dark Servant Purification Improvement
> [Improvement] Fuse Material Improvement
> [Improvement] Increase in Summon Stone Craft Limit
> [Improvement] Guild War Adjustment
 
Thank you
 
Flynn

[Notice] 6/8 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT) [Complete]
[Notice] 6/8 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] June Mission Package (6/1 ~ 6/17 CDT)

Greetings Heirs,
 
June Mission Pack is here!🎉🎉
If you were looking for a way to go acquire new servant Yarane, this is your chance!🔥🔥
 
⭕What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as 5★ Summon Stone.
> In this June Mission Package, you can choose 1 of the following choices: Bond Ticket or Special Summon Shard or Fire/Water/Forest Yarane Select Summon
> Once you reach Crusade Level 11, you can purchase Mission Package in Pack Shop.
 
⭕Mission Package Sale Duration:
[US Server] 6/1 After Open ~ 6/17 23:59 CDT
[EU Server] 6/1 After Open ~ 6/17 23:59 CEST
[SEA Server] 6/1 After Open ~ 6/17 23:59 SGT
*You can access the Mission Package once you restart the client after the sale starts.
 
⭕Mission Package Mission Period:
[US Server] 6/1 ~ 6/30 [00:00 ~ 23:59 CDT]
[EU Server] 6/1 ~ 6/30 [00:00 ~ 23:59 CEST]
[SEA Server] 6/1 ~ 6/30 [00:00 ~ 23:59 SGT]
*Your gameplay record will be recorded starting 6/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
⭕How to Participate:
> Be sure to tap [Claim] in order to receive your reward!
> Each mission you complete fills the gauge by 1 bar.
> Fill 1 bar to receive 500 Valors in your mailbox!
> Once you fill up 13 Bars, you can choose one of the Final Rewards!
 
⭕June Mission Package Reward:
> Mission Page Check-in 1 Day: 200 Karats
> Mission Page Check-in 3 Days: 400 Karats
> Mission Page Check-in 7 Days: 600 Karats
> Use 10,000,000 Gold: Fire/Water/Forest ★3-5 Summon Stone x 10
> Participate in Explore/Mass Invasion 1,000 Times: PvP Token x 25
> Participate in Guild War 10 Times: Skill Bun x 1
> Obtain 400 Gears from Dungeons: Rainbow Stone x 5
> Fuse servant 100 Times: Supreme Magic Stone x 15
> Participate in Global Infinite PvP 100 Times: Conversion Stone x 300
> Clear Abaddon 100 Times: Fire/Water/Forest ★3-5 Summon Stone x 10
> Complete Purification (Purifying Ground) 20,000 Times: Fire/Water/Forest T.Shard x 200
> Complete Daily Missions 12 Times: Light/Dark ★3-5 Summon Stone x 3
> Participate in Party Raid 140 Times: Transcending Aura x 50
> Summon ★4 Servant or Higher 15 Times: 3,000 Karats
> Participate in Boss Invasion 20 Times: Potential Change Stone x 120
> Exchange ★3 T.Shard 100 Times: Skill Bun x 1
🔶 Final Reward (Receive 1 reward of your choice upon clearing 13 missions):
- Bond Ticket x 1
- Special Summon Shard x 2,000
- Fire/Water/Forest Yarane Select Summon x 1
 
⭕Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per account, kept permanently)
> For more information, visit: http://www.withhive.com
 
Flynn

[Notice] June Mission Package (6/1 ~ 6/17 CDT)
[Notice] June Mission Package (6/1 ~ 6/17 CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4.3 Update Known Issue


Greetings Heirs,
We are here to notify Heirs of issues that we identified after 4.3 Update.
We apologize for the inconvenience caused by known issues and are under investigation to resolve the issue as soon as possible.
Please check the details below.
 
⭕4.3 Update Known Issue Details:
 
💥Guild Dungeon Clear Requirement Timer Display Issue
> An issue where the Guild Dungeon stage clear time requirement does not match correctly with the actual time
Notice: The issue is currently under investigation and will be resolved as soon as possible.
 
💥Party Raid Issue
> An issue where you get kicked out from the Party Raid content while still being in Party Raid Group under specific circumstances which causes inaccessibility to the Quick Menu.
Notice: You can leave the Party Raid Group by re-entering the Party Raid Content or by restarting the App.
 
💥Bond Issue
> An issue where the Sub Bond Servant cannot reroll its Special Potential Skills (Free) when the account is not holding specific currencies.
Notice: The issue occurs when you do not have any Potential Change Stone or Gold in your account.
 
We are trying our best to resolve the 4.3 known issues as soon as possible.
we apologize for the inconvenience you may experience due to the 4.3 Update Known Issue.
 
We will make an official announcement once the know issues are resolved.
 
Thank you.
 
-CM_Heylel

[Notice] 4.3 Update Known Issue
[Notice] 4.3 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] The Missions to Celebrate 800 Days of HoL Event Reopen & Extension


Greetings Heirs,
 
We would like to notify all that the Missions to Celebrate 800 Days of HoL Event has reopened on 5/27 6:05 AM CDT
 
Please see below for details.
 
Missions to Celebrate 800 Days of HoL Event Reopen Notice:
> Any gameplay starting 5/27 00:00 will be applied towards Event Missions.
> Event duration has been extended for 3 days and will end on 6/10 23:59 (Server Time)
*** New Event End Date: 6/10 23:59 (Server Time)
 
 
Thank you.
 
-CM_Heylel

[Notice] The Missions to Celebrate 800 Days of HoL Event Reopen & Extension
[Notice] The Missions to Celebrate 800 Days of HoL Event Reopen & Extension
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 5/25 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT)


Greetings Heirs,
 
The 4.3 Update Maintenance has ended earlier than expected!
 
Servers are now open!
 
Please make sure to update the app on Google Play / App Store before logging into the game!
 
-CM_Heylel
 
-------------------------------------------------------------------------------------------------------------------
 
We will be undergoing maintenance to bring a new Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
[US] 5/25 4:00 PM ~ 10:00 PM CDT
[EU] 5/25 11:00 PM ~ 5/26 5:00 AM CEST
[SEA] 5/26 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Bond System Update
> [Update] New ★5 Servant Yarane & Yarane Avatar Added
> [Update] Sanctuary Expansion
> [Improvement] Crusade Max Level Increased
> [Improvement] Guild War Mission Added
> [Improvement] Potential Skill Change Improvement
> [Improvement] Purifying Grounds & Guild Dungeon Improvement
> [Bug Fixes] Various Bug Fixes
 
Thank you
 
-CM_Heylel

[Notice] 5/25 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT)
[Notice] 5/25 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Announcement] Missions to Celebrate 800 Days of HoL Event Issue Notice


Greetings Heirs,
 
We would like to notify all Heirs that the Missions to Celebrate 800 Days of HoL is temporarily closed.
An issue has been found in the EU server and to fully investigate this issue, we have decided to close the event for all Servers.
 
The event will reopen once the issue is resolved.
 
We apologize for the inconvenience and will try our best to reopen the event as soon as possible.
 
Thank you.

[Announcement] Missions to Celebrate 800 Days of HoL Event Issue Notice
[Announcement] Missions to Celebrate 800 Days of HoL Event Issue Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 5/11 CDT Maintenance Notice (7:00 PM ~ 10:10 PM CDT)[Complete]


Greetings Heirs,
 
The 5/11 CDT Maintenance is complete!
 
Servers are open!
 
---------------------------------------------------------------------------------------------------------
 
We will be undergoing maintenance to bring a new Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
> [US Server] 5/11 19:00 ~ 5/11 22:00 CDT
> [EU Server] 5/12 02:00 ~ 5/12 05:00 CEST
> [SEA Server] 5/12 08:00 ~ 5/12 11:00 SGT
 
⭕Maintenance Details:
> [Update] Fire Ignis & Forest Sphinx Combine Added
> [Improvement] Servant Balance Adjustment
> [Improvement] Enhance Material Supply Improvement
> [Improvement] Fire/Water/Forest ★3~5 Summon Stone Rate Change
> [Improvement] Party Raid Mission Reward Change
> [Improvement] Guild Shop Item Change
> [Improvement] Limited Packs Change
> [Bug Fix] Various Bug Fixes such including Fire Demian's Collection Effect Issue
 
Thank you.
 
Flynn

[Notice] 5/11 CDT Maintenance Notice (7:00 PM ~ 10:10 PM CDT)[Complete]
[Notice] 5/11 CDT Maintenance Notice (7:00 PM ~ 10:10 PM CDT)[Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 5/6 CDT iOS Login Issue [Resolved]

Greetings Heirs,
 
We are here to notify the community of an issue that happened earlier.
Please check out the details below.
 
⭕Issue Details:
> Issue where game cannot be launched in iOS. (All Hive games)
 
⭕Issue Period (1 Hour)
> [US Server] 5/6 17:30 ~ 18:30 CDT
> [EU Server] 5/7 00:30 ~ 01:30 CEST
> [SEA Server] 5/7 06:30 ~07:30 SGT
 
⭕Notice:
> Issue has been resolved.
 
We apologize about the inconvenience.
Thank you
 
Flynn

[Notice] 5/6 CDT iOS Login Issue [Resolved]
[Notice] 5/6 CDT iOS Login Issue [Resolved]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] May Mission Package (5/4 ~ 5/17 CDT)

Greetings Heirs,
 
May Mission Pack is here!🔥🔥
If you were looking for a way to go acquire new servant Demian, this is your chance!🎉🎉
 
⭕What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as 5★ Summon Stone.
> In this May Mission Package, you can choose 1 of the following choices: Fire/Water/Forest 5★ Summon Stone or Special Summon Shard or Fire/Water/Forest Demian Select Summon
> Once you reach Crusade Level 11, you can purchase Mission Package in Pack Shop.
 
⭕Mission Package Sale Duration:
[US Server] 5/4 After Open ~ 5/17 23:59 CDT
[EU Server] 5/4 After Open ~ 5/17 23:59 CEST
[SEA Server] 5/4 After Open ~ 5/17 23:59 SGT
*You can access the Mission Package once you restart the client after the sale starts.
 
⭕Mission Package Mission Period:
[US Server] 5/1 ~ 5/31 [00:00 ~ 23:59 CDT]
[EU Server] 5/1 ~ 5/31 [00:00 ~ 23:59 CEST]
[SEA Server] 5/1 ~ 5/31 [00:00 ~ 23:59 SGT]
*Your gameplay record will be recorded starting 5/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
⭕How to Participate:
> Be sure to tap [Claim] in order to receive your reward!
> Each mission you complete fills the gauge by 1 bar.
> Fill 1 bar to receive 500 Valors in your mailbox!
> Once you fill up 13 Bars, you can choose one of the Final Rewards!
 
⭕May Mission Package Reward:
> Mission Page Check-in 1 Day: 200 Karats
> Mission Page Check-in 3 Days: 400 Karats
> Mission Page Check-in 7 Days: 600 Karats
> Use 10,000,000 Gold: Fire/Water/Forest ★3-5 Summon Stone x 10
> Participate in Explore/Mass Invasion 1,000 Times: PvP Token x 25
> Participate in Guild War 10 Times: Skill Bun x 1
> Obtain 400 Gears from Dungeons: Rainbow Stone x 5
> Fuse servant 100 Times: Supreme Magic Stone x 15
> Participate in Global Infinite PvP 100 Times: Conversion Stone x 300
> Clear Abaddon 100 Times: Fire/Water/Forest ★3-5 Summon Stone x 10
> Complete Purification (Purifying Ground) 20,000 Times: Fire/Water/Forest T.Shard x 200
> Complete Daily Missions 12 Times: Light/Dark ★3-5 Summon Stone x 3
> Participate in Party Raid 140 Times: Transcending Aura x 50
> Summon ★4 Servant or Higher 15 Times: 3,000 Karats
> Participate in Boss Invasion 20 Times: Potential Change Stone x 120
> Exchange ★3 T.Shard 100 Times: Skill Bun x 1
> Final Reward (Receive 1 reward of your choice):
- 5★ Summon Stone
- Special Summon Shard x 2,000
- Fire/Water/Forest Demian Select Summon x 1
 
⭕Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per account, kept permanently)
> For more information, visit: http://www.withhive.com
 
 
Flynn
 

[Notice] May Mission Package (5/4 ~ 5/17 CDT)
[Notice] May Mission Package (5/4 ~ 5/17 CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] Combine Voting Result

Greetings Heirs,
 
We are here to announce the result of previous Combine Voting we carried out.
 
☑️Combine Voting Event: https://bit.ly/3bOAEPx
The final winners of Combine Voting Event were 🔥Fire Ignis🔥 and 🌲Forest Sphinx🌲!
Please note that you can Combine these servants TWICE during the event period.
Please check out the details below.
 
⭕Combine Voting Event Result:
> DPS Servant: Fire Ignis
> Tank/Support/Healer Servant: Forest Sphinx
> Combine Schedule: Expected to be added with Update on 5/11 CDT.
 
⭕DPS Servant Poll:
 
⭕DEF/Support/Healer Servant Poll:
 
⭕Notice:
> Fire Ignis and Forest Sphinx Combine will be added with next Update.
> Each servant can be combined twice during the event period.
> The Update schedule and details are subjects to change.
 
Thank you.
 
Flynn
 

[Notice] Combine Voting Result +2
[Notice] Combine Voting Result
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Announcement] v4.2.4 Release Notice


Greetings Heirs,
 
We would like to notify all users that a v4.2.4 has been released for Android and iOS to resolve issues that were found after the 4.2 Update.
We recommend Heirs to download the newest version of Heir of Light for a pleasant gameplay experience.
 
Please see below for the v.4.2.4 patch release details
 
Release Date:
> [US Server] 4/26 11:00 PM CDT
> [EU Server] 4/27 6:00 AM CEST
> [SEA Server] 4/27 12:00 PM SGT
 
v4.2.4 Release Details:
 
1. Guild War
> Resolved an issue where the servants in the Guild War DEF Team were not able to be used as a material or moved to the barrack when leaving a Guild after being set as a DEF Team.
> Resolved an issue where the Guild Leader could not deploy a Guild member's DEF team when a Guild Member leaves and rejoins the Guild after setting up their DEF team.
> Resolved an issue where the PvP or other contents related passives were shown to be in effect when managing the Guild War DEF Team.
> Resolved an issue where the UI would not display correctly upon entering the Guild War on certain types of Android devices.
 
2. Demian
> Resolved an issue where Fire Demian's Transcendence Stat and Collect Effect were set as an ATK-based DPS Servant.
> Resolved an issue where the DEF debuff on Dark Demian's Combo skill was set at Level 3 instead of Level 5.
 
3. Miscellaneous
> Resolved an issue where the party raid was unplayable by displaying a server error message when inviting a player or a support team to the raid upon using a servant in a Subteam in Fuse, Evolve, or Dismiss.
> Resolved an issue where an error message would display when joining a guild with an Infinite PvP team that does not have any servants with team passive skills related to Explore.
> Resolved an issue where the Leto & [A] Leto's "Iyagagak's Feast" skill motion would stop and would not apply any damage when the skill is used right after an enemy's combo skill.
 
Thank you.

[Announcement] v4.2.4 Release Notice
[Announcement] v4.2.4 Release Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4.2 Update Known Issue


Greetings Heirs,
 
We are here to notify Heirs of an issue that we identified after 4.2 Update.
We apologize for the inconvenience caused by the issue and is under investigation to resolve the issue as soon as possible.
 
Please check the details below.
 
⭕4.2 Update Known Issue Details:
 
💥 Red Dot Issue in Guild related Contents
> An issue where the red dot alerts for other contents in the menu disappear upon entering Guild Dungeon or Guild War.
> Notice: The bug is currently under investigation and will be resolved as soon as possible.
 
💥 Guild War DEF Team Issue upon Leaving a Guild
> An issue where the servants in the Guild War DEF Team cannot be used as a material or moved to the barrack when leaving a Guild after setting up DEF Team.
> Notice: The issue will disappear upon restarting the App.
 
💥 Guild War DEF Team Issue upon Rejoining a Guild
> An issue where the Guild Leader cannot deploy a Guild member's DEF Team when a Guild Member leaves & rejoins the Guild after setting up DEF Team.
> Notice: The guild member must reset his/her DEF Team servants to be deployed in the DEF Team by the Guild Leader
 
💥 Passive Display in the Guild War
> A display issue where the PVP or other contents related passive is shown to be in effect when managing Guild War DEF Team.
> Notice: PvP or other contents related passives are not applied in the Guild War. You must set the Guild War related passives in the DEF Team Management to apply them.
 
💥 Team Passive Servant Display in the Guild War
> A display issue where the servant with PVP related passives is being indicated when managing the DEF Team.
> Notice: Only Guild / All-Region passives are applied in the Guild War. The display issue will be resolved as soon as possible.
 
💥Fire Demian Transcendence Stat & Collection Effect
> An issue where Fire Demian's Transcendence Stat & Collection Effect is recognizing Fire Demian as ATK-Based DPS servant.
> Notice: Fire Demian is a Ignore-DEF DPS servant, and the display issue will be fixed as soon as possible.
 
💥Dark Demian Combo Skill
> An issue where Dark Demian's Combo Skill's DEF-Decrease is set to Lv.3.
> Notice: DEF-Decrease on Dark Demian's Combo Skill will be fixed to Lv. 5.
 
Once again, we apologize for the inconvenience you may experience due to the 4.2 Update Known Issue.
We will make an official announcement once the know issues are resolved.
 
Thank you.

[Notice] 4.2 Update Known Issue
[Notice] 4.2 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4/20 CDT Update Maintenance (5:00 PM ~ 9:10 PM CDT) [Complete]


Greetings Heirs,
 
The 4.2 Update Maintenance has ended earlier than expected time!
 
Servers are now open!
 
------------------------------------------------------------------------------------------------------------------------
 
 
 
We will be undergoing maintenance to bring a new Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
[US] 4/20 5:00 PM ~ 11:00 PM CDT
[EU] 4/21 12:00 AM ~ 6:00 AM CEST
[SEA] 4/21 6:00 AM ~ 12:00 AM SGT
 
⭕Maintenance Details:
> [Update] Guild War Added
> [Update] New ★5 Servant Demian & Demian Avatar Added
> [Improvement] Default Repeat Battle Increased to 150
> [Improvement] Gear Dungeon 13th ~ 15th Floor Added
> [Improvement] Multi Fusion Added
> [Improvement] ★3 Servant T.Shard Exchange Added
> [Bug Fixes] Various Bug Fixes
 
Thank you
 
Flynn
 

[Notice] 4/20 CDT Update Maintenance (5:00 PM ~ 9:10 PM CDT) [Complete]
[Notice] 4/20 CDT Update Maintenance (5:00 PM ~ 9:10 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4/9 Hive OS Update Notice (02:00 ~ 04:00 CDT)

Greetings Heirs,
 
We are here to notify Heirs of Hive OS Update that will take place on 4/9 CDT.
Please note that Hive may face temporary disconnection issue due to this update.
Please check the details below.
 
🔶4/9 Hive OS Update Details:
⭕Schedule:
> [US Server] 4/9 02:00 ~ 04:00 CDT
> [EU Server] 4/9 09:00 ~ 11:00 CEST
> [SEA Server] 4/9 15:00 ~ 4/27 17:00 SGT
 
 
⭕Update Details:
> Hive OS Update
 
⭕Notice:
> Heirs may face disconnection from Hive system during update.
> Heir of Light will still be accessible during the update.
> Heirs can still log in through Facebook/Google/Apple Game Center.
 
Thank you

[Notice] 4/9 Hive OS Update Notice (02:00  ~ 04:00 CDT)
[Notice] 4/9 Hive OS Update Notice (02:00 ~ 04:00 CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4/6 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Completed]

Greetings Heirs,
 
Maintenance has ended earlier than expected!
Servers are now open!
Check out what is new in-game!
 
Flynn
 
=====================================================
 
Greetings Heirs,
 
We will be undergoing maintenance to bring new Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 4/6 7:00 PM ~ 10:00 PM CDT
[EU] 4/7 2:00 AM ~ 5:00 AM CEST
[SEA] 4/7 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Water Mildred Combine Added
> [Improvement] Servant Balance Adjustment
> [Improvement] ★5 Summon Rate Improved from Summon Stones
> [Improvement] Max Valor & Valor Recharge Rate Adjusted
> [Improvement] Boss Raid Reward Added & Adjusted
> [Improvement] Purifying Ground Valor Consumption Decreased
> [Improvement] Shop -> Guild T.Shard Price Decreased
> [Improvement] Special Summon Pack (Limited) Added, Rate+ Light/Dark ★3 ~5 Summon Pack Removed
> [Bug Fix] Fixed issue with stun effect from Forest/Dark ★5 Ifrit's Combo Skill when Ifrit equips an Avatar.
 
Thank you.

[Notice] 4/6 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Completed]
[Notice] 4/6 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Completed]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] April Mission Pack Available (4/1~ 4/17 CDT)


Greetings Heirs,
 
New Mission Package for April is here!
Complete missions with various rewards.
Complete all missions to receive a 5★ servant as the final reward!
 
⭕What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as 5★ Summon Stone.
> In this April Mission Package, you can choose 1 of the following choices: Fire/Water/Forest 5★ Summon Stone or Special Summon Shard or Fire/Water/Forest Oracle Select Summon or Fire/Water/Forest Ifrit Select Summon
> Once you reach Crusade Level 11, you can purchase Mission Package in Pack Shop.
 
⭕Mission Package Sale Duration:
[US Server] 4/1 After Open ~ 4/17 [ ~ 23:59 CDT]
[EU Server] 4/1 After Open ~ 4/17 [ ~ 23:59 CEST]
[SEA Server] 4/1 After Open ~ 4/17 [ ~ 23:59 SGT]
* You can access the Mission Package once you restart the client after the sale starts.
 
⭕Mission Package Mission Period:
[US Server] 4/1 ~ 4/30 [00:00 ~ 23:59 CDT]
[EU Server] 4/1 ~ 4/30 [00:00 ~ 23:59 CEST]
[SEA Server] 4/1 ~ 4/30 [00:00 ~ 23:59 SGT]
* Your gameplay record will be recorded starting 4/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
⭕How to Participate
> Be sure to tap [Claim] in order to receive your reward!
> Each mission you complete fills the gauge by 1 bar.
> Fill 1 bar to receive 500 Valors in your mailbox!
> Once you fill up 13 Bars, you can choose one of the Final Rewards!
 
 
⭕April Mission Package Reward:
> Mission Page Check-in 1 Day: 200 Karats
> Mission Page Check-in 3 Days: 400 Karats
> Mission Page Check-in 7 Days: 600 Karats
> Use 10,000,000 Gold: ★3-5 Summon Stone x 10
> Use 5,000 Valor: PvP Token x 25
> Use 100 PvP Tokens: Skill Bun x 1
> Get Gear from Dungeons 400 Times: Rainbow Stone x 5
> Fuse Servants 100 Times: Supreme Magic Stone x 15
> Join Global Infinite PvP 100 Times: Conversion Stone x 300
> Clear Abaddon Tower 100 Times: ★3-5 Summon Stone x 10
> Complete Purification 10,000 Times (Purifying Ground): Fire/Water/Forest T.Shard x 200
> Complete Daily Missions 12 Times: Light/Dark ★3-5 Summon Stone x 3
> Join Party Raid 50 Times: Transcending Aura x 40
> Summon a 4★ Servant or higher 10 Times: 2,000 Karats
> Join Boss Invasion 20 Times: Potential Change Stone x 120
> Final Reward (Receive 1 reward of your choice):
- 5★ Summon Stone
- Special Summon Shard x 2,000
- Fire/Water/Forest Oracle Select Summon x 1
- Fire/Water/Forest Ifrit Select Summon x 1
 
⭕Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per account, kept permanently)
> For more information, visit: http://www.withhive.com
 
Flynn
 
 

[Notice] April Mission Pack Available (4/1~ 4/17 CDT)
[Notice] April Mission Pack Available (4/1~ 4/17 CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] v4.1.5 Release Announcement


Greetings Heirs,
 
We would like to notify all users that a v4.1.5 has been released for Android to resolve issues that were found after the 4.1 Update.
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
 
Please note that the v4.1.5 for Android has been released first due to the Apple approval process.
We will make an official announcement once the v.4.1.5 for iOS is released.
 
Please see below for the v.4.1.5 patch release details
 
v4.1.5 Release Date (Android):
> 3/31 2:40 AM CDT
 
v4.1.5 Patch Details:
 
> Issue where the Servant's Marks were not saving in the Party Raid has been resolved.
> Issue where the Servant's Marks were being applied incorrectly based on the position of the team has been resolved.
> Issue where the last played servant's marks are loaded instead of saved servant marks per floor has been resolved.
> Issue where the Boss would not appear and would not proceed to the next battle phrase if the battle phrase ends due to the Forest Oracle's Bomb Damage has been resolved.
 
Please make sure to update the app to the 4.1.5 in the Google Play Store before logging into the game.
 
We apologize for the inconvenience that you may have experienced due to the 4.1 known issue and we will try our best to bring the best gaming experience to all Heirs
 
Once again, we will notify all users once the v4.1.5 has been released on iOS.
 
Thank you.

[Notice] v4.1.5 Release Announcement
[Notice] v4.1.5 Release Announcement
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] v4.1.4 Release Announcement


Greetings Heirs,
 
We would like to notify all users that a v4.1.4 has been released for Android & iOS to resolve issues that were found after the 4.1 Update.
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Please see below for more details.
 
v4.1.4 Release Date:
> 3/25 1:22 AM CDT
 
v4.1.4 Patch Details:
 
> Resolved an issue where the Dark / Forest Ifrit Boss equipped with the new Avatar did not deal any damage upon using the Combo Skill (Tower Invasion)
> Resolved an issue where only the 4th hit of Fire/Water/Forest/Light Oracle's Combo Skill (4 Hit Multi-Hit) would inflict damage in the Party Raid and Boss Invasion.
> Resolved an issue where Servants' Marks were not changeable in the Boss Invasion and Party Raid
> Resolved an issue where max level servants were not automatically being replaced during Auto-Repeat.
> Resolved an issue where teams were displayed in reversed order during the battle preparation in the World Battle.
> Resolved an issue where the amount of completion reward displayed differently than the actual reward you received upon completing the stage during the Auto-Repeat for the Party Raid.
 
Please make sure to update the app to the 4.1.4 before logging into the game.
 
We apologize for the inconvenience that you may have experienced due to the 4.1 known issue and we will try our best to bring the best gaming experience to all Heirs
 
Thank you.

[Notice] v4.1.4 Release Announcement
[Notice] v4.1.4 Release Announcement
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4.1 Update Known Issue


Greetings Heirs,
 
We are here to notify Heirs of an issue that we identified after 4.1 Update.
We apologize for the inconvenience caused by the issue and is under investigation to resolve the issue as soon as possible.
 
Please check the details below.
 
⭕4.1 Update Known Issue Details:
 
💥 An issue where the Dark / Forest Ifrit Boss equipped with the new Avatar does not deal any damage upon using the Combo Skill (Tower Invasion).
> Notice: The bug is currently under investigation and will be resolved as soon as possible.
 
💥 An issue where only the 4th hit damage of Fire/Water/Forest/Light Oracle's Combo Skill (4 Hit Multi-Hit) is applied in Party Raid and Boss Invasion.
> Notice: The bug is currently under investigation and will be resolved as soon as possible.
 
💥 An issue where Heirs can't change servants' Mark in Boss Invasion or Party Raid
> Notice: The bug is currently under investigation and will be resolved as soon as possible.
 
💥 An issue where a servant that reached the max level does not get replaced in Repeat Battle.
> Notice: The bug is currently under investigation and will be resolved as soon as possible.
 
🔹 An issue where Guild Dungeon cannot be cleared with error pop-up message.
> Resolved with a Data Patch on 3/24 3:43 PM PDT
The Guild Dungeon will work properly once you restart the app.
 
💥 An issue where team placement is displayed is reverse in battle preparation in World Battle.
> Notice: There is no issue with the actual battle. Team placement is only displayed in reverse.
 
💥 An issue where the amount of gold an Heir receives from Party Raid Repeat Battle is different from amount of gold displayed on the Repeat Battle result screen.
> Notice: There is no issue with the amount of gold Heirs are receiving. It is only displayed incorrectly in the Repeat Battle result screen.
 
💥Issue with servant Mark in Party Raid.
: When changing the team configuration (including others), the changed servant mark is not saved.
: Servant mark incorrectly applied depending on the position of the participating Party Raid team.
: When the next floor battle starts after clearing the participating floor, the servant mark of previous stage is loaded instead of the saved servant mark for each floor.
> Notice: We are looking into solution.
 
Once again, we apologize for the inconvenience you may experience due to the 4.1 Update Known Issue.
We will make an official announcement once the know issues are resolved.
 
Thank you.
 
Flynn

[Notice] 4.1 Update Known Issue
[Notice] 4.1 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] US Georgia Sales Tax Rate Change Notice

Greetings Heirs,
 
In compliance with state tax laws, Google will be responsible for determining, charging, and remitting state and local sales tax for all Google Play paid apps and in-app purchases made by customers in the following state in the United States effective April 1, 2020:
 
> Georgia
 
This change applies to all paid apps and in-app purchases made by customers in these states. No other action is required on your part.
 
Thank you.

[Notice] US Georgia Sales Tax Rate Change Notice
[Notice] US Georgia Sales Tax Rate Change Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 3/24 Patch Notice

Greetings Heirs,
 
We released a new build to address some issues that we identified after the update.
Please check out the details below.
 
⭕3/24 Patch Details:
> Issue with Guild Dungeon
- Fixed issue where Guild Dungeon stages could not be cleared with an error message.
- Fixed issue where next stage would not open upon clearing a Guild Dungeon stage.
- Notice: The issues will be fixed once Heirs reenter Guild Dungeon after exiting it.
 
> Removed ★3~5 Summon Packs from Shop > Special Tab
- Notice: ★3~5 Summon Packs will be removed from the Shop. It will be updated in the future.
 
⭕Notice:
> Please make sure to reenter Guild Dungeon after exiting it to properly enjoy Guild content.
 
Thank you.
 
Flynn
 

[Notice] 3/24 Patch Notice
[Notice] 3/24 Patch Notice
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 3/23 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT) [Complete]


Greetings Heirs,
 
4.1 Update Maintenance has ended earlier than expected!
 
Make sure to update the App on Google Play / App Store!
 
Servers are now open!
 
 
-----------------------------------------------------------------------------------------------------
 
 
We will be undergoing maintenance to bring 4.1 Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
[US] 3/23 4:00 PM ~ 10:00 PM CDT
[EU] 3/23 10:00 PM ~ 3/24 4:00 AM CET
[SEA] 3/24 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] Summoners War Collaboration Servant Ifrit & Oracle Avatar added
> [Improvement] Servant Balance Adjustment
> [Improvement] "Save Team Info Feature improved
> [Improvement] Collaboration Servant development improved
> [Improvement] Party Raid improved
> [Improvement] Skill Battle added to Boss Invasion
> [Improvement] Repeat Battle II & All-in-One Package improved
> [Bug Fix] Various bug fixes
 
Thank you.
 

[Notice] 3/23 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT) [Complete]
[Notice] 3/23 CDT Update Maintenance (4:00 PM ~ 8:45 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 1year

[Notice] 4.0 Update Share Event Coupon (3/9 ~ 3/22 CDT)


Greetings Heirs,
 
The 4.0 Update Share Event ended with a 288 Shares!
As I promised, the Trail Share Reward is calculated according to the Share Count!
The reward is in the form of the coupon so please see below for the Reward details!
Thank you for all your support!
 
⭕️ 4.0 Update Trailer share Count:
> Total Share Count as of 3.9: 288 Shares
> Total Share Reward: 1,440 Karats + 288,000 Gold
 
⭕️ 4.0 Update Share Coupon Date:
[US Server] 3/9 00:00 ~ 3/22 23:59 CDT
[EU Server] 3/9 00:00 ~ 3/22 23:59 CET
[SEA Server] 3/9 00:00 ~ 3/22 23:59 SGT
 
⭕️ 4.0 Update Share Reward Coupon Details:
🎖Coupon Codes & Coupon Links:
🔻Coupon Code: 4.0UpdateShare
🔺Coupon Link: http://withhive.me/c/577/4.0UpdateShare
 
🆘 How to use Coupons Links for iOS🆘
 
1. Make sure to have Heir of Light installed on your device.
2. Make sure to access the coupon link from a mobile device with Heir of Light.
3. Click on the "Coupon Link" from your mobile device internet explore.
4. A Pop up asking if you have installed Heir of Light.
5. Press "Confirm" and Coupon Rewards will be delivered to your mailbox.
 
🆘 How to use Coupon for Android🆘
 
1. From the in-game lobby, click on [Events] that's located on the top left corner.
2. Scroll down all the event banners until you see a banner with "Enter Your Promo Code Here" text.
3. Click on the "Promo Code" Banner and type in the Coupon Code
4. Coupon rewards will be delivered to your mailbox.
 
⭕️Notice
> This event is limited to US / EU / SEA server users only
> Rewards from the coupon can only be claimed once per account.
> Rewards will be sent to your mailbox and will expire after 7 days
> Total Reward: 1,440 Karats (5 x 288 Shares) + 288,000 Gold (1,000 x 288 Share)
 
- CM_Heylel

[Notice] 4.0 Update Share Event Coupon (3/9 ~ 3/22 CDT) +1
[Notice] 4.0 Update Share Event Coupon (3/9 ~ 3/22 CDT)
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 3/9 CDT Update Maintenance (7:00 PM ~ 9:10 PM CDT) [Complete]


Greetings Heirs,
 
Maintenance has ended earlier than expected!
 
Servers are now open!
 
----------------------------------------------------------------------------------------------------
 
We will be undergoing maintenance today!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 3/9 7:00 PM ~ 10:00 PM CDT
[EU] 3/10 1:00 AM ~ 4:00 AM CET
[SEA] 3/10 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] New Combine: Forest Sinistra
> [Improvement] Servant Balance Adjustment
> [Improvement] Reward Buff for PvP Contents
> [Improvement] Abaddon Hell Difficulty Reward Buff
> [Improvement] Special Reward Adjustment
> [Improvement] Shop Item Change
> [Improvement] Valor Friend Point Cost Adjustment
> [Improvement] Usage of Crusader Name of Deleted Accounts Improvement
> [Bug Fix] Water Oracle Secondary Mark Activation Rate Fix & Etc
 
Flynn
 

[Notice] 3/9 CDT Update Maintenance (7:00 PM ~ 9:10 PM CDT) [Complete]
[Notice] 3/9 CDT Update Maintenance (7:00 PM ~ 9:10 PM CDT) [Complete]
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] Identified Issue with Summertime Adjustment

Greetings Heirs,
 
We are here to notify the issues we identified regarding Summertime adjustment that will happen on 3/8 CST.
Please check the details below.
 
⭕[Issue with Summertime]
Issue #1:
> Details: If a player is playing any game content when ending period of Purification overlaps with Summertime adjustment, the Purification will get rolled back and used Valor will get refunded upon Summertime adjustment.
> Notice: Please set your Purification to end before summertime (~3/8 01:59 CST) or after summertime (3/8 03:00 ~ CST) .
*Issue is specific to US server.
 
Issue #2:
> Details: If a player restarts the game without participating in any content when ending period of Purification overlaps with Summertime adjustment, the Purification count will be displayed as negative number until summertime adjustment is applied.
> Notice: If a player restarts Heir of Light without any additional activity after summertime adjustment, the issue will be fixed.
*Issue is specific to US server.
 
Thank you.
 
Flynn

[Notice] Identified Issue with Summertime Adjustment
[Notice] Identified Issue with Summertime Adjustment
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 4.0.8 Android Release Notice

Greetings Heirs,
 
We released new 4.0.8 build for Android in order to fix some issues we identified after 4.0.6 Update.
Please download the latest build from the market for proper gameplay.
 
4.0.8 Release Details:
> Fixed issue where logging out from Heir of Light after v4.0.6 Update forced crash on Heir of Light.
 
Thank you.
 
Flynn

[Notice] 4.0.8 Android Release Notice
[Notice] 4.0.8 Android Release Notice
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] March Mission Package Available (3/2~ 3/17 CST)

Greetings Heirs,
 
New Mission Package for March is here!
Complete missions with various rewards.
Complete all missions to receive a ★5 servant as the final reward!
 
⭕What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as ★5 Summon Stone.
> In this March Mission Package, you can choose 1 of the following choices: Fire/Water/Forest★5 Summon Stone or Special Summon Shard or Fire/Water/Forest Oracle Select Summon or Fire/Water/Forest Ifrit Select Summon
> Once you reach Crusade Level 11, you can purchase Mission Package in Pack Shop.
 
⭕Mission Package Sale Duration:
[US Server] 3/2 After Open ~ 3/17 [ ~ 23:59 CST]
[EU Server] 3/2 After Open ~ 3/17 [ ~ 23:59 CET]
[SEA Server] 3/2 After Open ~ 3/17 [ ~ 23:59 SGT]
* You can access the Mission Package once you restart the client after the sale starts.
 
⭕Mission Package Mission Period:
[US Server] 3/1 ~ 3/31 [00:00 ~ 23:59 CST]
[EU Server] 3/1 ~ 3/31 [00:00 ~ 23:59 CET]
[SEA Server] 3/1 ~ 3/31 [00:00 ~ 23:59 SGT]
* Your gameplay record will be recorded starting 3/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
⭕How to Participate
> Be sure to tap [Claim] in order to receive your reward!
> Each mission you complete fills the gauge by 1 bar.
> Fill 1 bar to receive 300 Valors in your mailbox!
> Once you fill up 13 Bars, you can choose one of the Final Rewards!
 
 
⭕March Mission Package Reward:
> Mission Page Check-in 1 Day: 200 Karats
> Mission Page Check-in 3 Days: 400 Karats
> Mission Page Check-in 7 Days: 600 Karats
> Use 10,000,000 Gold: ★3-5 Summon Stone x 10
> Use 5,000 Valor: PvP Token x 25
> Use 100 PvP Tokens: Skill Bun x 1
> Get Gear from Dungeons 400 Times: Rainbow Stone x 5
> Fuse Servants 100 Times: Supreme Magic Stone x 15
> Join Global Infinite PvP 100 Times: Conversion Stone x 300
> Clear Abaddon Tower 100 Times: ★3-5 Summon Stone x 10
> Use 4,000 Karats: Skill Bun x 1
> Complete Daily Missions 12 Times: Light/Dark ★3-5 Summon Stone x 3
> Join Party Raid 30 Times: Transcending Aura x 20
> Summon a 4★ Servant or higher 10 Times: 2,000 Karats
> Join Boss Invasion 20 Times: Potential Change Stone x 80
> Final Reward available after clearing 13 or more missions (Receive 1 reward of your choice):
- ★5 Summon Stone x 1
- Special Summon Shard x 2,000
- Fire/Water/Forest Oracle Select Summon x 1
- Fire/Water/Forest Ifrit Select Summon x 1
 
⭕Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per account, kept permanently)
> For more information, visit: http://www.withhive.com
 
 
Flynn

[Notice] March Mission Package Available (3/2~ 3/17 CST)
[Notice] March Mission Package Available (3/2~ 3/17 CST)
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 3/3 CST Update Maintenance (6:00 PM ~ 9:00 PM CST) [Completed]


Greetings Heirs,
The maintenance is finally over. Heir of Light is now LIVE!
Please note that Patch Note for 4.0.6 Update is listed below.
 
4.0.6 Update Details:
 
◆Improvements◆
[Purifying Grounds Improvements]
① Deployed Servant’s Limited Usage Removal
> Servants deployed in the Purifying Grounds can be used in other content.
> The pop-up message “ Cannot use servants that are being deployed in the Purifying Grounds” will no longer be displayed when managing your teams for other content.
 
② Purifying Grounds Speed and Success Rate Changes
The Purifying Grounds Speed and Success Rate will change as listed below
> The NAT 3 and NAT 4 have the same Purifying Speed and Success Rate as the Fire/Water/Forest NAT 5 Servant that's farmable in Explore / Sanctuary.
 
◆Bug Fix◆
> An issue where the valor usage in the Purifying Ground was not counting in [Missions -> Cumulative Missions] & [Ticket Use Reward -> Valor Spent] has been resolved.
 
-CM_Heylel
 
================================================
 
 
We will be undergoing maintenance today!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 3/3 6:00 PM ~ 9:00 PM CST
[EU] 3/4 1:00 AM ~ 4:00 AM CET
[SEA] 3/4 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Improvements] Purifying Grounds Improvements
> [Bug Fix] Purifying Grounds Bug Fixes
 
-CM_Heylel

[Notice] 3/3 CST Update Maintenance (6:00 PM ~ 9:00 PM CST) [Completed] +1
[Notice] 3/3 CST Update Maintenance (6:00 PM ~ 9:00 PM CST) [Completed]
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 4.0.6 Update Known Issue

Greetings Heirs,
 
We are here to notify Heirs of an issue that we identified after 4.0.6 Update.
We apologize for the inconvenience caused by the issue.
Please check the details below.
 
⭕4.0.6 Update Known Issue Details:
> Issue: When player logged out from Heir of Light after updating to latest 4.0.6 build on Android, Heir of Light was forced to turn off.
> Notice: It seems like restarting Heir of Light forced players to log out. Logging back into Heir of Light will fix the issue.
 
Thank you.
 
Flynn

[Notice] 4.0.6 Update Known Issue
[Notice] 4.0.6 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] Daily Valor Buff Notice (Starting: 3/1 Server Time)

Greetings Heirs,
 
I am here to let the Heirs know that there will be buff to daily Valor we have been sending out to Heirs.
Please check the details below.
 
⭕Daily Valor Buff Details:
> Daily Valor between 12:00 ~ 14:00 & 20:00 ~ 22:00 server time will be increased from 200 Valor to 500 Valor.
 
⭕Daily Valor Schedule:
> New daily 500 valor will be sent out starting March 1st.
 
⭕Notice
> Daily Valor is sent out based on server time.
> Daily Valor is available once per account during the event period. Valor will be sent to the mailbox. (Kept for 7 days.)
 
Thank you.
 
Flynn

[Notice] Daily Valor Buff Notice (Starting: 3/1 Server Time) +1
[Notice] Daily Valor Buff Notice (Starting: 3/1 Server Time)
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 2/25 CST Update Maintenance (3:00 PM ~ 9:00 PM CST)[Completed]

Greetings Heirs,
 
The maintenance is finally over. Heir of Light is now LIVE!
Please note that Patch Note for 4.0 Update will be ready in 2~3 hours.
We apologize about the delay.
 
Thank you.
 
Flynn
 
*Please note that 4.0 Update Pre-Registration Reward will be sent out on February 27th. We will make additional announcement when do sent out the reward.
 
================================================
 
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 4.0 Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 6 Hours
[US] 2/25 3:00 PM ~ 9:00 PM CST
[EU] 2/25 10:00 PM ~ 2/26 4:00 AM CET
[SEA] 2/26 5:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] New Purifying Ground added
> [Update] Summoners War Collaboration Servant: ★5 Ifrit & Oracle added
> [Update] Summoners War Collaboration Special Combine: Dark Ifrit added
> [Update] Transcendence Revamp
> [Improvement] Light/Dark Summon Improvement
> [Improvement] Abaddon Tower Hell Mode Expansion & Improvement
> [Improvement] Servant Balance Adjustment
> [QoL] Bag expansion for certain resources
> [QoL] Select Summon craft limit & Select Summon servant pool improved
> [Bug Fixes] Various bug fixes
 
Thank you
 
Flynn

[Notice] 2/25 CST Update Maintenance (3:00 PM ~ 9:00 PM CST)[Completed]
[Notice] 2/25 CST Update Maintenance (3:00 PM ~ 9:00 PM CST)[Completed]
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Announcement] v4.0.4 Release (AD/iOS)[Updated]


Greetings Heirs,
 
We would like to notify all users that a v4.0.4 has been released for Android to resolve issues that were found after the 4.0 Update.
We recommend Heirs to download the newest version of Heir of Light for a pleasant gameplay experience.
Please see below for more details.
 
v4.0.4 Patch Fix Details:
#1:
An issue where the in-game Shop was not working properly in JP Server has been resolved.
 
v4.0.4 iOS Distributed:
> 2/26 20:10 CST
> An issue where the in-game Shop was not working properly in JP Server has been resolved.
 
We will make another announcement once the iOS version is released in the App Store.
 
Thank you.
 

[Announcement] v4.0.4 Release (AD/iOS)[Updated]
[Announcement] v4.0.4 Release (AD/iOS)[Updated]
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] Share Your Tip & Guide Event #3: Boss Invasion - Best Guides Announcement


Greetings Heirs,
 
I am here to announce the Top Winners of Share Your Tips & Guide Event #3: Boss Invasion
 
We appreciate all the guides that the community! It is definitely going to help out other Heirs in our community on how to challenge and conquer the boss invasion.
 
Here are the Winners!
 
⭐️Guide by SaberWing:
https://moot.us/lounges/178/boards/1370/posts/2775453
 
⭐️Guide by Ravast:https://moot.us/lounges/178/boards/1370/posts/2678462
 
⭐️Guide by AsianLife: https://moot.us/lounges/178/boards/1370/posts/2678774
 
⭐️Guide by Avaricia Gaming: https://moot.us/lounges/178/boards/1370/posts/2679760
 
Congratulation to all the winners!
 
Thank you for all the amazing guides!
 
-CM_Heylel

[Notice] Share Your Tip & Guide Event #3: Boss Invasion - Best Guides Announcement
[Notice] Share Your Tip & Guide Event #3: Boss Invasion - Best Guides Announcement
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] Facebook Linked Account Login Error Notice

Greetings Heirs,
 
We'd like to apologize for the connection error that's currently being experienced on accounts synced with Facebook.
We're trying our best to resolve the issue as soon as possible.
We will make sure to put up another notice when the issue is resolved.
 
We apologize for any inconveniences caused by this issue and thank you for your understanding!
 
Thank you.
 
Flynn
 

[Notice] Facebook Linked Account Login Error Notice
[Notice] Facebook Linked Account Login Error Notice
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 4.0 Reboot Update: Heir of Light x Summoners War Collaboration Pre-Registration

Greetings Heirs,
 
The pre-registration page for 4.0 update is now open.🎉🎉🎉
Another Summoners War Collaboration will be visiting Heir of Light!
Pre-register now to claim awesome rewards!🎁🎁🎁
 
⭕4.0 Update Pre-Registration Details:
📣Pre-Register Here: https://bit.ly/38uUoG1
 
■ 4.0 update pre-registration
> Pre-Registration Date: 2/14 ~ Until 4.0 Update
> Pre-Registration Reward : Fire/Water/Forest 5★ Select Summon
> Pre-Registration Rewards will be rewarded within 7 days after the 4.0 Update.
 
■ How to Pre-Register
1) Lobby → Event → Select [Pre-registration now open!] Banner
2) Lobby → Quick Menu → Select [Pre-registration now open!]
3) Click the [Pre-Register] button on the preregistration page to complete participation!
 
■ Notice
> This preregistration event is only open to [Heir of Light] game players.
> You will automatically be pre-registered upon hitting the Pre-Register button.
> Pre-registration rewards may only be earned once per account.
> Pre-registration rewards will be sent to your mailbox after the update. (Must be claimed within 7 days)
 
Thank you.
 
Flynn

[Notice] 4.0 Reboot Update: Heir of Light x Summoners War Collaboration Pre-Registration
[Notice] 4.0 Reboot Update: Heir of Light x Summoners War Collaboration Pre-Registration
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] 2/10 CST Update Maintenance (6:00 PM ~ 9:00 PM CST)[Completed]


Greetings Heirs,
 
The maintenance has ended earlier than expected.
Heir of Light is now LIVE!
Please check out in-game to see what's new!
 
Flynn
 
=========================================================
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.11.6 Update!
Please be advised that the game will be unavailable during this time.
 
⭕Duration: Approximately 3 Hours
[US] 2/10 6:00 PM ~ 9:00 PM CST
[EU] 2/11 1:00 AM ~ 4:00 AM CET
[SEA] 2/11 8:00 AM ~ 11:00 AM SGT
 
⭕Maintenance Details:
> [Update] New Combine - [Water] Blavatsky
> [Improvement] Servant Balance Adjustment - Dark Christine, Dark Ankou, Dark Simone Buff
> [Improvement] Gear & Servant Inventory Expansion
 
Thank you
 
Flynn
 

[Notice] 2/10 CST Update Maintenance (6:00 PM ~ 9:00 PM CST)[Completed]
[Notice] 2/10 CST Update Maintenance (6:00 PM ~ 9:00 PM CST)[Completed]
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[Notice] Global Infinite PvP Weekly / Season Reward Text Issue

Greetings Heirs,
 
We are here to notify the community of an issue we identified regarding Global Infinite PvP Weekly / Season Reward.
Please check out the details below.
 
Global Infinite PvP Weekly / Season Reward Text Issue Details:
> Issue: Rank reward is incorrectly displayed in Global Infinite PvP.
> Notice: We are currently working on fixing this issue.
 
Thank you.
 
Flynn
 

[Notice] Global Infinite PvP Weekly / Season Reward Text Issue +1
[Notice] Global Infinite PvP Weekly / Season Reward Text Issue
CM_Heylel CM_Heylel
LV.22 GameManager 2years

[NOTICE] HIVE Server Maintenance (2/12 01:00 AM ~ 2/12 03:00 AM CST)

Greetings Heirs,
 
We are here to inform players of HIVE maintenance in advance
HIVE will go under maintenance for network upgrade.
Please check out the details below.
 
 
HIVE Server Maintenance Details:
1. DATE: 2/12 01:00 AM ~ 2/12 03:00 AM CST
2. Target: HIVE Network Machine Upgrade
3. Details: Server Maintenance
4. Note
- The maintenance may result in temporary shutdown of the HIVE server due to operation to stabilize the HIVE server.
 
Thank you.
 
Flynn

[NOTICE] HIVE Server Maintenance (2/12 01:00 AM ~ 2/12 03:00 AM CST)
[NOTICE] HIVE Server Maintenance (2/12 01:00 AM ~ 2/12 03:00 AM CST)
CM_Heylel CM_Heylel
LV.22 GameManager 2years
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