Terms of Service
HVGate Co., Ltd.
Terms of Service
1.2. Eligibility of User. Natural persons as opposed to any kinds of legal entities shall have the right to create an account. By accessing, using and/or submitting content or messages to or through our Services, you represent and agree that you have the legal capacity to agree to accept these Terms in the jurisdiction where you reside. You agree to comply with these Terms on behalf of yourself and, at your discretion, any minor children for whom you are the parent or legal guardian and whom you have authorized to use our Services using your account. You further agree that you are entirely liable for all activities conducted through your account, and are responsible for ensuring that you and/or your child is aware of, understands, and complies with these Terms and all other policies, notices and/or agreements.
1.3 Parental Control Information. Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information on such protection is available at sites such as www.getnetwise.org. The preceding website is provided for information purpose only, and HVGate is not affiliated with www.getnetwise.org. This is not intended as an endorsement of www.getnetwise.org’s site, services, or policies.
2. About Accessing and Using Our Services
2.1. Limited License. Subject to your agreement and complete compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use our Services for your own personal and non-commercial use. You agree not to use our Services for anything else.
2.2. Revocation of Limited License, Change of Services. We reserve the right to revoke the limited license granted to you herein in our sole and absolute discretion. We may also, in our sole and absolute discretion, limit or terminate your right to access or use our Services or part thereof, maintain or delete your account and any items associated therewith, including but not limited to any Virtual Money or Virtual Goods, without any liability to you. You understand and agree that you will not be compensated under any circumstances for any Virtual Money, Virtual Goods, anything else associated with your account, or for any other reason whatsoever, regardless of whether you are barred from access to them as a result of revocation of the limited license or change of our Services.
In addition, we reserve the right to change all or part of our Services without any liability to you, at any time without any prior notice to you. Without limiting the generality of our rights reserved in the foregoing, we may modify our Services: (a) for technical reasons (such as technical difficulties experienced by us or on the internet); (b) to allow us to improve user experience; (c) where we have legal reasons for doing so (including privacy or other legal objections to the content or conduct of our Services); (d) because it no longer makes business sense for us to provide the relevant Service; or (e) because we have altered the Services we provide.
You understand and agree that you will not be compensated under any circumstances for any Virtual Money, Virtual Goods, anything else associated with your account, or for any other reason whatsoever, regardless of whether you are barred from access to them as a result of revocation of the limited license or change of our Services.
2.3. System Outage. There may also be times when our Services or any part of a Service is not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis. You agree that HVGate has no responsibility and is not liable for unavailability of the Services or any part thereof, any loss of materials, data, transactions or any other information or materials caused by such system outages, or other losses whatsoever resulting from such system outage.
2.4. Game Rules. The specific game rules, scoring rules, controls and guidelines for each Services can be found within the Service itself. Such rules, scoring rules, controls and guidelines form part of these terms and you agree that you shall comply with them in respect of each individual Service which you choose to access and/or play.
2.5. Third Party Charges. You are responsible for the internet connection and/or mobile charges that you may incur for playing our Services. You should ask your mobile operator if you are unsure what these charges will be, before you play. In addition, we are not responsible or liable to you for any credit card or bank-related charges and fees related to your transactions.
2.6. Equipment/ Internet. You are also responsible for obtaining and maintaining computer hardware, mobile phone device, communication device, equipment, operating system, data connection and services necessary for using the Service under Users' own responsibility and at Users' own expense.
3.1. User Log In. You agree that you shall take all steps necessary to protect your log in details and keep them secret. You agree that you shall not give your log in details to anyone else or allow anyone else to use your log in details or account. For purposes herein, the term “log in details” means your user name, password, and other information used to access your account, and shall also include such log in details and account for any social network or third party platform that you may allow our Services to interact with.
3.2. Responsibility of Account User. YOU ARE SOLELY AND FULLY RESPONSIBLE FOR KEEPING YOUR LOGIN DETAILS CONFIDENTIAL AND ALL USES OF YOUR ACCOUNT, INCLUDING ANY AND ALL ACTIVITIES THAT ARE CONDUCTED THROUGH THE USE OF YOUR LOGIN DETAILS, WHETHER NOT AUTHORIZED BY YOU. You may not use anyone else’s account or permit others to use your account at any time. You acknowledge and agree to accept full responsibility for all fees and purchases made through your account (including any unauthorized purchases) and agree to fully compensate us for any loss or harm that may result. HVGate will not be responsible to you for any losses resulting from an unauthorized access or use of your account, whether fraudulently or otherwise.
3.4. Termination of Inactive Account. WE RESERVE THE RIGHT TO TERMINATE YOUR ACCOUNT WITHOUT ANY NOTICE if your account has not been accessed for more than 180 days. In such event, you will no longer be able to access and/or use the Services using the terminated account. Any Virtual Money and/or Virtual Goods associated with the terminated account will also be deleted, and no refund will be offered to you with respected to such Virtual Money or Virtual Goods deleted.
3.5. Effect of Account Termination. You understand that if you delete your account, or if we terminate and/or delete your account in accordance with these terms, you may lose access to any data previously associated with your account (including, without limitation, the level or score you have reached in our Services and any Virtual Money or Virtual Goods associated with your account).
4. Virtual Goods and Virtual Money
4.1. Our Services may include fictional currencies such as coins, gold coins and points (“Virtual Money”) and virtual items or services for use with our Services (“Virtual Goods”). You can buy Virtual Money from us for real money if you are at least 18 years old. If you are over 18 years old you may also be able to buy Virtual Goods for real money and/or other credits. You agree that you will only purchase Virtual Money and/or Virtual Goods from us or a third party store used by us, and not from any third party. We reserve the right to charge fees for the right to access or use Virtual Money or Virtual Goods, and we revise the perceived value or pricing for any Virtual Money or Virtual Goods. We may also decide to distribute Virtual Money or Virtual Goods without charge, in our sole discretion.
4.2. You do not own Virtual Goods or Virtual Money but instead you purchase a limited personal revocable license to use such virtual items exclusively within the Services – any balance of Virtual Goods or Virtual Money does not reflect any cash or stored value. You have no other rights, title or ownership with respect to Virtual Money or Virtual Goods. YOU ACKNOLWEDGE AND AGREE THAT VIRTUAL MONEY OR VURTUAL GOODS HAVE NO CASH VALUE AND CAN NEVER BE EXCHANGED FOR REAL MONEY, GOODS OR SERVICES FROM US OR ANYONE ELSE.
4.3. You agree that all sales of Virtual Money and Virtual Goods are final and that we will not refund any transaction once it has been made. A license to use Virtual Goods or Virtual Money is granted immediately when your purchase is complete. The performance of our services begins and completes promptly, and therefore your right of withdrawal is lost at this point.
4.4. We reserve the right to control, regulate, change or remove any Virtual Money or Virtual Goods in our sole discretion and without any liability to you.
5. User Conduct and Content
5.1. You must comply with the laws that apply to you in the location that you access our Services from. If any laws applicable to you restrict or prohibit you from playing our Services, you must comply with those legal restrictions or, if applicable, stop accessing and/or playing our Services.
5.2. You promise that all the information you provide to us while accessing and/or using our Services is and shall remain true, accurate and complete at all times.
5.3. Information, data, software, sound, photographs, graphics, video, tags, or other materials may be sent, uploaded, communicated, transmitted or otherwise made available via our Services, including through third party platforms, by you or another user (“Content”). Such Content may be redistributed by us or others through the Services or through third party platforms. You understand and agree that all Content that you may post or transmit when using our Services, whether publicly posted or privately sent, is the sole responsibility of the person that sent the Content. This means that you, not us, are entirely responsible for all Content that you may upload, communicate, transmit or otherwise make available via our Services.
5.4. You agree not to upload, communicate, transmit or otherwise make available any Content (a) that is or could reasonably be viewed as unlawful, harmful, harassing, defamatory, libelous, obscene or otherwise objectionable; (b) that is or could reasonably be viewed as invasive of another's privacy; (c) that is likely to, or could reasonably be viewed as likely to incite violence or racial or ethnic hatred; (d) which you do not have a right to make available lawfully (such as inside information, information which belongs to someone else or confidential information); (e) which infringes any intellectual property right or other proprietary right of others; (f) which consists of any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation; or (g) which contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
5.5. You agree that you will not: (a) use our Services to harm anyone or to cause offence to or harass any person; (b) use another person or entity’s email address in order to sign up to use our Services; (c) use our Services for fraudulent or abusive purposes (including, without limitation, by using our Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person, entity or our Services); (d) disguise, anonymize or hide your IP address or the source of any Content that you may upload; (e) use our Services for any commercial or business purpose or for the benefit of any third party or to send unsolicited communications; (f) remove or amend any proprietary notices or other ownership information from our Services; (g) interfere with or disrupt our Services or servers or networks that provide our Services; (h) attempt to decompile, reverse engineer, disassemble or hack any of our Services, or to defeat or overcome any of our encryption technologies or security measures or data transmitted, processed or stored by us; (i) harvest, scrape or collect any information about or regarding other people that use our Services, including, but not limited to any personal data or information (including by uploading anything that collects information including but not limited to 'pixel tags' cookies, graphics interchange formats ('gifs') or similar items that are sometimes also referred to as 'spyware' or 'pcms' (passive collection mechanisms); (j) sell, transfer or try to sell or transfer an account with us or any part of an account including any Virtual Money or Virtual Goods; (k) disrupt the normal flow of a Service or otherwise act in a manner that is likely to negatively affect other players' ability to compete fairly when playing our Services, or engaging in real time exchanges; (l) disobey any requirements or regulations of networks connected to our Services; (m) use our Services in violation of any applicable law or regulation; (n) use our Services to cheat or design or assist in cheating (for example, by using automated means or third party software to play), or to otherwise circumvent technological measures designed to control access to, or elements of our Services, or to do anything else that a reasonable person is likely to believe is not within the spirit of fair play or these terms; or (o) use our Services in any other way not permitted by these terms.
5.6. We do not control Content posted on our Services by other people and therefore we do not guarantee the accuracy, integrity or quality of that Content. You understand that when using our Services, you may be exposed to Content that you may consider offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any losses or harm of any kind resulting from the use of any Content posted, emailed, transmitted or otherwise made available via our Services.
5.7. We have the right to remove uploaded Content from our Services if we decide in our sole discretion that it results in or from a breach of any part of these terms, or that it may bring us or our Services into disrepute. However, you acknowledge that we do not actively monitor Content that is contributed by people that play our Services and we make no undertaking to do so.
5.8. You are solely responsible for your interactions with other users of our Services.
6. Using our Services against opponents
6.1. Some of our Services allow you to compete with or against another User. You may be able to choose to (i) play against another User whom we selects for you, or (ii) play against one of your contacts from a social network (such as Facebook) or other third party platform that you have allowed our Services to access and interact with. Some of Services may also allow you to search for your friends (for example, by your friend’s email address). We may also display the display names of your past opponents so that you can easily find them to play again.
6.2. Where we selects an opponent for you, we may either select at random or use such criteria as we see fit to select your opponent (for example, your past scores or level you have reached in the Service).
6.3. By accessing and/or using those of our Services which allow you to use against an opponent, you agree to your display name, scores, and other related details being displayed to other users. You also understand and agree that other users may find you by searching for you with your email address. Please note that we will only show your display name publically, and not your email address; another user must know your email address themselves in order to search for you.
7.1. We reserve the right to suspend or terminate your access to our Services (including by deleting your account) and revoke your limited license granted herein, without or without prior notice to you, at any time for any reason or for no reason.
7.2. Without limiting the generality of Section 7.1, if we believe that you are in material breach of these Terms (including by repeated minor breaches), we may terminate and delete your account without warning. We may also terminate or suspend your account for any other reason that we in our sole discretion determine appropriate. For the purposes herein, any breach of Sections 5.4 or 5.5 shall be deemed to constitute material breaches of these Terms subject to immediate termination of your account and access to our Services.
7.3. You agree to compensate us for all losses, harm, claims and expenses that may arise from any breach of these Terms by you.
8. Disclaimer and Release
8.1. Disclaimer of Warranties. THE SERVICES, INCLUDING WITHOUT LIMITATION ANY CONTENT, INFORMATION OR SERVICES OBTAINED OR AVAILABLE THROUGH THE WEBSITES OR ANY THIRD PARTY PLATFORM, ARE PROVIDED “AS IS” AND WITH NO REPRESENTATION OF WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES.
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE, OUR AFFILIATES AND OUR SPONSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARARY, PUNITIVE OR OTHER DAMAGES ARISING OUR OF OR RELATING IN ANY WAY TO THE SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SERVICES AND/OR ANY HYPERLINED WEBSITE.
Although we attempt to ensure the integrity and accurateness of the Services, we make no guarantees whatsoever as to the correctness or accuracy of the Services, or that your use of the Services will be uninterrupted, error-free, or secure, or that errors or defects will be corrected, or that the Services, the server(s) on which the Services are hosted, are free of viruses or other harmful components. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.
8.2. Limitation of Liability. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THOSE SERVICES. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU IN THE 100 DAY PERIOD ENDING ON THE DATE OF YOUR CLAIM.
8.3. Statute of Limitation. Any claim or cause of action arising out of or related to use of the Services, including any Services or information available through third party platforms, or the Terms must be filed within 1 year after such claim or cause or action arose regardless of any statutes or law to the contrary. In the event any such claim or cause of action is not filed within such 1 year period, such claim or cause of action are forever barred.
8.4. We are not responsible and expressly disclaim any liability for any transactions administered by a third party payment service provider and/or store.
9. Intellectual property
9.1. You acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to our Services (other than Content which is contributed and owned by players) is owned by or licensed to us.
9.2. All pages within the Website and any material made available through Services are the property of HVGate and/or its affiliates. The Website and the Services are protected by federal and international copyright and trademark laws. You must not copy, distribute, make available to the public or create any derivative work from our Services or any part of our Services unless we have first agreed to this in writing. All rights not expressly granted by these Terms are reserved by HVGate.
9.3. In particular, and without limiting the application of paragraph 10.2, you must not make available any cheats or technological measures designed to control access to, or elements of, our Services, including providing access to any Virtual Money and/or Virtual Goods, whether on a free of charge basis or otherwise.
9.4 The trademarks, trade names, trade dress, logos, and service marks displayed in the Services or any third party platform, including but not limited to HVGate are the registered and/or unregistered trademarks of HVGate. All other trademarks, service marks and logs used in the Services are the trademarks, service marks or logos of their respective owners.
9.5. By submitting Content via our Services you: (a) are representing that you are fully entitled to do so; (b) grant us and our designees a worldwide, non-exclusive, sublicensable, assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute, edit, adapt, modify, host, store, publish, create derivative works of, publicly perform, display, market, advertise and sell your Content and any derivative works we may create from it, in any and all media (whether it exists now or in the future), for any purpose, in perpetuity, without any payment to you; (c) acknowledge that you may have what are known as “moral rights” in the Content (for example the right to be named as the creator of your entry and the right not to have work subjected to derogatory treatment), and agree to waive any such moral rights you may have in the Content; and (d) agree that we have no obligation to monitor or protect your rights in any Content that you may submit to us, but you do give us the right to enforce your rights in that Content if we want to, including but not limited to taking legal action (at our cost) on your behalf.
9.6. You must not copy, distribute, make available to the public or create any derivative work from any Content belonging to any other User of our Services.
9.7. Notice and Procedure for Making Claims of Copyright or Intellectual Property Infringement. If you believe in good faith that materials hosted by us infringe your intellectual property rights have been infringed, then please contact us by accessing the Customer Center in our Services and provide the following information:
(a) a description of the intellectual property rights in reasonably sufficient details and an explanation as to how they have been infringed;
(b) a description of the infringing material and where the infringing material is located;
(c) your address, phone number and email address at which we can contact you;
(d) a statement by you, made under penalty of perjury, that (i) you have a good-faith belief that the disputed use of material in which you own intellectual property rights is not authorized, and (ii) the information that you are providing is accurate, correct, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
(e) a physical or electronic signature of the person authorized to act on behalf of the owner of the exclusive right that has allegedly been infringed.
10.3. You acknowledge that the Website and Services may not be private or secure, and we may no guarantees whatsoever. You are responsible for taking necessary and appropriate precautions and security measures bested suited for your use of the Services.
We may provide links to third party websites or services within our Services sorely as a convenience to you. You understand that we do not control any contents, goods or services by such third party. We do not make any representations or warranties whatsoever about any other website that you may access through our Services, and we do not endorse the same. Access and use of the linked site or services is solely at your own risk and responsibility, and you acknowledge and agree that we are not responsible or liable to you, directly or indirectly, for any losses or harm caused by your use of the linked website or services, and any contents, information, advertisement, or other links therein.
You may not transfer or assign any of the rights or licenses granted to you hereunder without our prior written consent therefor. However, we may transfer or assign all or a part of our rights or responsibilities under these Terms to someone else without obtaining your
consent and without any restriction.
14. Non-excluded liabilities
Notwithstanding Section 8, nothing in these Terms limits our liability for fraud, willful injury or violation of law, or any other liability which may not by law be excluded.
You agree to indemnify, defend and hold harmless HVGate, its officers, directors, affiliates, parents, subsidiaries, partners, employees, consultants, representatives, and agent from and against any and all liabilities, claims, losses, damages, expenses, and costs (including reasonable attorneys’ fees and court costs) that may arise from any breach of these Terms by you, your access to and use of the Services.
16. Entire agreement
These Terms set out the entire agreement between you and us relating to the subject matter herein, and they supersede and replace any and all earlier agreements and understandings between you and us. A person who is not a party to these Terms has no right to rely upon or enforce any part of these Terms.
If any part of these Terms is held to be unlawful, void or unenforceable under any applicable local laws or by an applicable court, that provision shall be severed, and the remainder of these Terms shall remain valid and enforceable.
19. Waivers of Our Rights
Our failure or delay to exercise or enforce any of our rights under these Terms does not waive our right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by us.
20. Choice of Law and Forum.
The Terms are governed by and construed in accordance with the laws of the Republic of Korea without regard to its conflict of law provisions. You and HVGate each agree that any and all claims, causes of action or disputes (regardless of theory) arising out of or relating to the Terms or the relationship between you and HVGate, shall be brought exclusively in the courts located in Seoul, Korea. You and HVGate agree to submit to the personal jurisdiction of the courts located Seoul, Korea, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
The provisions of Sections 2.2, 2.3, 2.5, 3, 4, 5.3, 7, 8, 9, 15, 16, 17, 18, 19, and 20, and all representations by you hereunder, will survive any termination of these Terms.
22. Questions about the Terms
If you have any questions about these terms or our Services you may contact us via Customer Center provided within the Services, or at:
Support url: https://hvgate.oqupie.com/portals/768
We’ve prepared a set of rules to make our community healthy and fairly.
Sanctions and penalties will most likely be imposed on community (accounts for our) users who will not respect our policies and the severity of punishment will depend on the gravity of their actions and impacts on the community and the game.
Violations may result in a warning, deletion of the thread, message, account suspension or permanent banning.
Please read the information below to know what is good for posting and what should be avoided.
Note: If you feel that a post, thread or message is objectionable, we recommend to notify it to any staff immediately. Community Managers also cannot monitor Private Messages, so be sure to report it to us along with the screenshot of the message. Then, we can conduct an investigation and apply any appropriate actions.
● Using/Repeating the same phrase, similar phrases, or pure gibberish excessively is prohibited. Warning will be initially given but repeated offenses can result to a community account ban.
● Insulting other characters, players or groups of people in the community and externally and bullying based on gameplay advantage will lead warning for the 1st offense but repeated offenses can result to your community account being banned.
● Referring inappropriately to human anatomy or bodily functions is prohibited. Warning will be initially given but repeated offenses can result to a community account ban.
● Any abuse towards our Staff, Moderators and/or admins in any form will not be tolerated. Warning will be given for the 1st offense but repeated offenses can result to your community account being banned.
● Using the Community to promote selling and buying of illegal drugs are prohibited. Community accounts with this violation will immediately be suspended/banned.
● Referencing illegal activities such as gambling in any form is prohibited. Community accounts with this violation will immediately be suspended/banned.
● Selling or Trading of any in-game items or accounts using real money or items is prohibited. Community accounts with this violation will immediately be suspended/banned.
● Selling of any non-related materials is prohibited. Community accounts with this violation will immediately be suspended/banned.
● Advertising non-beneficial, non-game related businesses, organizations, or websites is prohibited. Community accounts with this violation will immediately be suspended/banned.
● Promoting other games is prohibited. Community accounts with this violation will immediately be suspended/banned with the possibility of banning the IP address.
● Providing fake information or news to create confusion is prohibited. Warning will be initially given but repeated offenses can result to a community account ban.
● Including copyrighted material in user-created content without approval is prohibited. Warning will be initially given but repeated offenses can result to a community account suspension/ban.
● Threatening someone with real-life violence or harm.
● Distributing another player's, or our employee's, real-life information (name, address, phone number, etc.).
● We will not tolerate real-life threats or distribution of personal information. We apply severe penalties in these cases and engage local law enforcement to ensure the safety of all parties involved.
● Promoting racial, ethnic, or national hatred.
● Using a racial, ethnic, or national slur.
● Alluding to symbols of racial, ethnic, or national hatred.
● Extreme Sexuality or Violence
● Referring to extreme and/or violent sexual acts.
● Referring to extreme and/or violent real life actions.
● Insulting others based on Sexual Orientation.
● Insulting or negatively portraying someone based on their sexual orientation.
● Insulting others based on Religion.
● Negatively portraying major religions or religious figures.
● Insulting or negatively portraying someone based on their religious orientation.
● Exploiting bugs, abusing game mechanics, or cheating the game.
● Promoting the use of any 3rd party application or site.
● Promoting or advertising any hacking tool.
● Posting any site that could cause any hacking incident.
● Using other player’s identity to scam, hack, and gain access to other account.
● Telling other community member that he/she is a Versus Staff. > Pretending a Versus Staff to other community members
● Illegal content, participation, suggestion, or encouragement of any illegal or violent activity.
● Any Personal information should not be written in the forum.
● Users are permitted only one forum account. Multiple accounts are prohibited.
Important Note: Any actions regarding the follows, the post will be deleted and community user account will be restricted directly without any warning or pre-notices.
Community Rules Enforcement
● Community Managers have the rights to edit/delete inappropriate content.
● Ban members who display prohibited behavior.
● Give out warnings to all community members who will try to do unwelcome behavior.
● Community Managers cannot monitor any Private Message but if a player reports that they have received malicious content, investigation will be conducted and equivalent action will take place.
● Community Managers have the right to review a player’s case in order to apply the most appropriate actions.
If you have any questions regarding the policy or our rules for the Community, please contact us through this link: https://hvgate.oqupie.com/portals/768
We hope you follow our rules for everyone to enjoy using the forum and playing the game!
Thank you for your cooperation.
Be the Conqueror! The Intense Eastern and Western Civilization War, VERSUS: REALM WAR
1. What information do we collect from you?
We may collect and process the following data about you:
Personally Identifiable Information: This refers to information that let us know the specifics of who you are. When you engage in certain activities in the Website or Services, such as registering a user account, downloading and installing Application(s), playing Game(s), purchasing Virtual Money or Virtual Goods, sending and/or posting a user Content, or sending us feedback, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information. Such information may include your first and last name, mailing address, e-mail address, telephone number, credit card or other payment information.
Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information include information about how and when you access or use our Services (such as Games accessed, game score, pages visited, purchase and use of Virtual Money and/or Virtual Goods, the details of your purchases, and your game play).
Interaction and Communications among Users: We collection information about (a) your interaction with other users (for example, invite, gift, sharing of your rank or level, screen-shots, etc.) and (b) your communication and interaction with your contacts through social media channels (including, social network services, messengers, and any other services which has social features like invite friends and sharing information with friends).
Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, operating system, browser type, and other system information, Device identifier, Locale);
User Communication with HVGate. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence.
Such public posting or shared content will be visible to anyone who has access to our Services and may also be viewable outside of our Websites or Services. You should exercise caution in all public postings, as it may result in the disclosure of private information, for which HVGate is not responsible.
Information for Third Party Social Networks or Platforms: You may allow our Services to interact with a third party social network and platform, which will provide data about you to us. If you choose to connect to one of our Websites/Apps through a third-party social network such as Facebook or Game Center (for iOS devices), we may collect personal information from your profile on such third-party social networks, such as your name, username, and photograph. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us.
Payment: When you purchase any products or services, such as Virtual Money or Virtual Goods, through our Services (which called “In-app-purchase”), we may collect certain payment information from you on behalf of our payment service providers. When you purchase our products or services through third party platforms (such as Apple App Store, Google Play Store, or Amazon Kindle), you will be required to provide certain payment and billing information directly to such third party platforms, and we do not collect or store any payment information from you.
Friends Matching: If you log-in the Services, we may, upon your request, periodically access your contact list and/or address book on your mobile device in order to help you find any friends who may also have our Services. We will use such contact information solely for such a friends-matching service, and we will not store such information after fulfilling this purpose.
Telephone Number/ Technical & Usage Information: When you access and/or use the Services, we may collect your telephone number as well as your technical and usage information through automated means.
Customer Support Correspondence: When you ask our customer support team for assistance, we may collect and store from you the contact information as well as your payment information regarding the purchase of Virtual Goods of the Games to the extent reasonably necessary to provide customer support.
2. How do we use the information collected?
We may use the information collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law.
For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for the purposes of:
(a) contacting you (for example as part of customer service or to send you updates about our Services);
(b) managing your account and relationship with us and improving your experience when you use our Services;
(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;
(d) marketing and promotion of our Services or related products, including those of a third party’s products which are related to our Services (If you do not want us to use your data in this way please let us know by contacting us through Customer Center which can be found within our Services);
(e) sending you, on our, or a third party's behalf, offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;
(f) creating reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;
(g) measuring and analyzing effectiveness of advertising, including advertising of third parties placed within the Services;
(h) monitoring the Services, including the Website, Games, Applications, and networks, and operation thereof;
(i) resolving disputes or issues;
(j) tracking purchases and usage information;
(k) preventing cheating, crime or fraud; and
(l) any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Services, or to comply with requirements of any applicable law.
When you use our Websites we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data file, which a website stores on your computer or mobile device that can later be retrieved to identify you to us.
(a) allow us to recognize you and your device, for example by identifying your IP address,
(b) allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction);
(c) allow our payment processors to process your payment instructions;
(d) provide you with more customized Services, for example to provide our Services in your preferred language; or
(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.
We may use an outside ad serving company to display banner advertisements on our Websites or within our Services. As part of their service, they will place a separate cookie on your computer. We and our third party ad server will collect and use non-personally identifiable information about you, such as your IP address, browser type, device information (such as device type, resolution, operating system, etc.), the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. In addition, we may install third party modules within the smartphone versions of the service application in order to measure the effectiveness of advertising, including advertising of third parties, placed within the Services.
These modules may collect your Advertising Identifiers (IDFA), and the collected information will not be tied to any other information nor be used to identify each individual. Advertising Identifier (IDFA) is a non-permanent, non-personalized identifier similar to that of Android advertising ID and Apple’s Advertising ID. You can change the settings on your device so that the device’s IDFA may not be used to better fit advertisements geared towards you or reset your device’s IDFA. These settings will vary by device, but you can access these settings for most iOS devices by going to [Settings -> Privacy -> Advertising]. As for most Android devices, access [Settings -> Google -> Ads] or [Settings -> Accounts -> Google -> Personal info & privacy -> Ads Settings].
4. With whom do we share your information?
Generally: We do provide some of our Services through contractual arrangement with affiliates, services providers, and other third parties. We and our service partners use your personal information, including personally identifiable information, to operate our Websites and to deliver their services.
We will share your personal information with such third parties for all purposes described in Section entitled “How do we use the information collected?” and also:
(a) as reasonably necessary in order to provide the Services to you (for example, by providing your personal information to other companies or individuals we hire to perform the Services on our behalf or to communicate with you);
(b) where it is necessary to carry out your instructions (for example, to process a payment instruction, we must provide your personal information to our payment processors);
(c) when you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services), we may publish the information you submitted, alongside your name and home country on our websites and social media channels;
(d) in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you;
(e) to protect the rights, property, or safety of us, our users, or others; or
(f) as we reasonably believe is permitted by law or regulation.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personally identifiable information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
Sharing of Non-Personally Identifiable Information: We may also provide non-personally identifiable information about users (where your data is on an anonymous and aggregated basis) to third party companies, including but not limited to third party advertisers, consultants, service providers and our affiliates. Such data will not include any information by which you could be personally identified.
Interactions with Third Party Social Networks or Platforms: You understand that where you allow your account with us to interact with any third party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy playing socially. This data includes your name, your social media profile, picture and your scores and/or progress in our Games.
Compliance with Legal Obligations: Occasionally we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
5. How do we keep your information secure?
The security of your personal information is important to us. We maintain appropriate technical and physical safeguards to protect your personal information against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access, use and all other unlawful forms of processing of the data in our possession. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received
(a) We restrict access to personal information to our company’s employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction. It may also be processed by personnel of our affiliates and third party service provider who may operate outside of your country or jurisdiction. In such case, we will take reasonable steps to require such third party in possession of your personal information to take commercially reasonable security measures to protect the information.
However, unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, you acknowledge that: (a) the security, integrity and privacy of any and all information and data exchanged between you and us through our Services cannot be guaranteed; and (b) any such information and data may be viewed or tampered with in transit by a third party.
6. How can you update, correct or delete your personally identifiable information?
Information We Receive From SNS: Information that you have shared via our Services on any social network or third party platform cannot be amended or deleted by us where it is in the control of that social network or third party platform. In addition, where any third party copies information which you have made available via the use of our Services (for example, one of your friends on a social network you allow to interact with your account), we may not be able to amend or delete it because it may not be in our control.
Deleting Account: If you choose to terminate or delete your HVGate Account, we will immediately delete your HVGate Account information. Even after your Account is terminated or deleted some or all of your information may still remain visible to others, including but not limited to any information that has been incorporated into any User Contents or copied, stored or disseminated by you or other users.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please submit your request in writing at Customer Center in our Services.
We want to make sure that your personal information is accurate and up to date. You may ask us to modify, correct or remove information by contacting us at firstname.lastname@example.org. You may also update your account information by logging into your account.
7. What are your choices regarding collection, use and distribution of your information?
You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at Customer Center in our Services.
You have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.
You can also make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third party provider, however you may find you are not able to enjoy all of the same features of our Services.
8. What should you know about privacy policies and data collection at any third party sites accessible from our Websites?
9. How to delete your account and what happens when your account is terminated or deleted?
Deactivating Your Account: You may request that we delete your account by:
(1) Logging into the account you wish to delete and (2) Going to the Customer Support menu. Please indicate that you wish to delete your Account and provide your personal information. Please note that we may be unable to process your request if you do not log into the account you want to be removed.
Account Terminated or Deleted: Please be aware that even after your account is terminated or deleted, some or all of your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others user’s content, comments, postings, submissions, cities, resources or other in-game assets; (b) copied, stored or disseminated by other users; (c) shared or disseminated by you or others such as in a public posting; or (4) posted on a third party platform. A request to delete and/or termination of your account will not result in the removal of information collected and already put in aggregate form or information that cannot, in our sole discretion, be removed without undue burden to us. We are not able and/or obligated to remove any of your information from a third party platform.
10. How long do we retain your personal information?
11. Our Policy Concerning Children
While the Websites/Apps may be visited and/or played by children, we do not knowingly collect or use any personal information from children under the age of children (by each Nations) and hereby specifically prohibit any user under the age of children from providing us with any personal information. If you are a parent of a child and you believe your child has provided us with personal information, please contact us at email@example.com and we will delete the information from our system.
12. Modification to This Policy
13. International Transfer
All personal information that the company collects to provide the service is stored and transferred to a data center in United States of America using secure cryptographic communication at the collection stage. The company has implemented the appropriate technical and organizational security standards.
14. Your California Privacy Rights
California residents have the right to receive (a) information identifying any third party company to whom HVGate may have disclosed (within the previous calendar year) his/her personal information for that company’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, please send a request email to firstname.lastname@example.org.
15. Privacy Department Contact
In order to protect users' personal information and to handle complaints related to personal information, the Company has designated the following personal information protection department.
Name: Seong Hwan Park
16. EU Data Protection Rights
The personal information of users in the EU domain is only collected the minimum required information to execute the game and provide service contract, and the other information is collected with the consent of the information subject.
You have the right to oppose the way of personal information processing provided by HVGate, or to request transfer to wherever you want, if technically possible.
Residents of EU Member States may contact email@example.com for any unreasonable treatment that exceeds the time limit required by law, also you can request judicial relief to the authorities.
17. California Privacy Rights
California residents have the right to request information identifying any third party to whom ‘HVGate’ may have disclosed, within the past year. user's personal information for that third party’s direct marketing purposes as well as a description of the personal information disclosed by California Civil Code link 1798.83 permits, If you are a California resident and to request such information, you may contact us to ‘firstname.lastname@example.org’. Please note that we are only required to respond to one request per user each year; we are not required to respond to requests made by means other than through the email address above.
18. California residents under the age of 18
California residents under the age of 18 have the right to request removal of any content or information that they have publicly posted within our services such as boards in our websites or applications. To request such information, you may contact us at ‘email@example.com’. Your request should include a detailed description of the specific content or information to be removed. and Please be aware that the removal of your information or content doesn't guarantee complete or comprehensive, and the copies of such removed information may remain on our servers. In addition, we are not obligated to remove any posted content and information that has been copied or reposted by a third party, or if its rendered anonymous, also that we are required to keep by law.