[NOTICE] June 18th Temporary Maintenance Complete & Compensation

Hello, Chasers!
 
The temporary maintenance for Asia and Western Servers is complete!
We prepared some rewards in compensation for this temporary maintenance.
Please look below for more details on the rewards.
 
■ Maintenance Reward Period
Western: June 18, 2021 (Fri) After MA – June 19, 2021 (Fri) 04:00 (Server Time, UTC-4)
Asia: June 18, 2021 (Fri) After MA – June 19, 2021 (Fri) 17:00 (Server Time, UTC+9)
 
■ Reward Items
Energy x200
Hero EXP Booster 1 Hour x2
Gold Booster 1 Hour x2
 
※ Login during the reward period to have the rewards sent directly to your mailbox. Reward items will not be sent to the mailbox once the reward period is over.
※ Rewards sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
 
Once again, we apologize for the inconvenience this may have caused and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase On!
- GrandChase Team

[NOTICE] June 18th Temporary Maintenance Complete & Compensation
[NOTICE] June 18th Temporary Maintenance Complete & Compensation
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3d

[NOTICE] June 18th New Version Release & Temporary Maintenance

Hello, Chasers!
 
We’ll be proceeding with temporary maintenance to address the issue where Automatic Guild Boss Summon is able to summon Guild Boss at a higher rank than Rank 25.
 
This maintenance will force a new version update on AOS and iOS, so please finish your in-game activities before maintenance starts.
 
■ Maintenance Duration
Western: June 18, 2021 (Fri) 02:00 – June 18, 2021 (Fri) 04:00 (Server Time, UTC-4)
Asia: June 18, 2021 (Fri) 15:00 – June 18, 2021 (Fri) 17:00 (Server Time, UTC+9)
 
■ Store Release Date
2021-06-18 15:00 ( UTC+9)
 
■ Update Version
AOS: 1.42.4
iOS: 1.42.4
 
Automatic Guild Boss Summon settings will be reset after maintenance. Please reapply the settings for Guild Boss summons as you see fit after maintenance.
We apologize for the inconvenience.
 
Thank you.
 
Chase On!
- GrandChase Team

[NOTICE] June 18th New Version Release & Temporary Maintenance
[NOTICE] June 18th New Version Release & Temporary Maintenance
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3d

[NOTICE] Reported Issue: Guild Boss Participation Rewards

Hello, Chasers!
 
We would like to inform you about an issue regarding Guild Boss rewards.
 
Guild Boss participation reward should be received only once, but we have confirmed that the rewards were also given for additional entry.
 
We would like to inform you that this issue has been normalized after 16:00 (UTC+9).
 
Please note that after normalization, Guild Boss participation rewards can only be received once for newly summoned Guild Bosses.
 
We apologize for the inconvenience.
-GrandChase Team

[NOTICE] Reported Issue: Guild Boss Participation Rewards
[NOTICE] Reported Issue: Guild Boss Participation Rewards
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 4d

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content +1
[Notice] Upcoming Content
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 6d

[NOTICE] Maintenance Operations 06-15-2021


Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 06/15. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: June 15, 2021 (Tue) 01:00 - 04:00 (Server Time, UTC-4) (Tentative)
Asia: June 15, 2021 (Tue) 14:00 - 17:00 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 06-15-2021
[NOTICE] Maintenance Operations 06-15-2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 10d

June 4th Western Server Temporary Maintenance Complete & Compensation Rewards

Hello Chasers,
 
Western Server Temporary Maintenance is complete.
 
We have prepared some rewards in compensation for this temporary maintenance.
Please look at the details below for more on the rewards.
 
■ Maintenance Reward Period
June 4, 2021 (Fri) 05:40 - June 5, 2021 (Fri) 05:40 (Server Time, UTC-4)
 
■ Reward Items
Energy x200
Hero EXP Booster 1 Hour x2
Gold Booster 1 Hour x2
 
※ Login during the reward period to have the rewards sent to your mailbox.
Rewards items will not be sent to mailbox once the reward period is over.
※ Rewards sent to mailbox will be available for 7 days. Please claim them before they expire.
 
Once again, we apologize for the inconvenience this may have caused and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase On!
-GrandChase Team

June 4th Western Server Temporary Maintenance Complete & Compensation Rewards
June 4th Western Server Temporary Maintenance Complete & Compensation Rewards
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 17d

2021-06-04 Western Server Temporary Maintenance

Hello Chasers,
 
In order to stabilize the Western server, there will be a temporary maintenance on June 4, 2021.
 
Please see the start time for Maintenance below, and complete your activities before it begins.
 
■ Maintenance Time
 
Western: 2021-06-04 04:00 - 2021-06-04 05:40 (Server Time, UTC-4)
 
Our sincerest apologies for the inconvenience and thank you for your continued support of the game.
 
-GrandChase Team

2021-06-04 Western Server Temporary Maintenance
2021-06-04 Western Server Temporary Maintenance
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 18d

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 8! However, as with all good things, this season is scheduled to end on the following dates:
 
Western: June 6 (Sun), 23:59 (Server Time, UTC -4)
Asia: June 6 (Sun), 23:59 (Server Time, UTC +9)
 
Season 9 will begin on the following dates:
 
Western: June 7 (Mon), 00:00 (Server Time, UTC -4)
Asia: June 7 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 9, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 9!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 20d

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content +1
[Notice] Upcoming Content
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

5/18 (Tue) Notice Regarding the Issue Found After the Update

Hello Chasers,
 
We would like to inform you about an issue that occurred after the 5/18 patch update.
 
We will do our best to fix it as soon as possible and will promptly notify any additional issues that occur in the future.
 
[Issue]
 
■ Logging in with Facebook is currently not working properly in iOS version 1.41.3
ㄴ We strongly encourage everyone to play via using an Android device or an App Player until the issue is fixed.
 
We apologize for the inconvenience.
 
Thank you.
-GrandChase Team

5/18 (Tue) Notice Regarding the Issue Found After the Update
5/18 (Tue) Notice Regarding the Issue Found After the Update
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

[Notice] iOS Latest Version Update

Hello, Chasers!
 
We are releasing a new iOS version on May 18th, 2021.
Please check the details below:
 
■ Store Release Date
2021-05-18 20:51 (UTC+9)
■ Updated Version
iOS: 1.41.4
■ Release Details
- Fixed issues with logins through Facebook account in iOS version 1.41.3
 
We recommend updating to this latest version at your earliest convenience, especially for users experiencing this issue.
 
We apologize for the inconvenience experienced.
Thank you for your patience and continued support of the game.
 
-GrandChase Team

[Notice] iOS Latest Version Update
[Notice] iOS Latest Version Update
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

[NOTICE] Weekly PvP Reward Requirement Change

Hello, Chasers!
 
We do understand that fighting your fellow Chasers may feel a bit harrowing, so we’re making a few changes. Starting after the maintenance on May 18th (Tue), weekly PvP reward requirements will be changed:
 
[Weekly PvP Reward Requirement Change]
■ Details: Lowered requirement to obtain weekly PvP rewards.
- Before Change: Win 30 times
- After Change: Win 15 times
 
■ Change apply: May 18th (Tue) After Maintenance
※ PvP weekly rewards will not be issued during the following transition periods:
Western: May 17, 2021 (Mon) 00:30 – May 18, 2021 (Tue) Before Maintenance (Server Time, UTC-4)
Asia: May 17, 2021 (Mon) 00:30 – May 18, 2021 (Tue) Before Maintenance (Server Time, UTC+9)
 
Please keep the details above in mind as you fight on, and keep an eye on Moot for more announcements.
 
Chase On!
- GrandChase Team

 [NOTICE] Weekly PvP Reward Requirement Change
[NOTICE] Weekly PvP Reward Requirement Change
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

[NOTICE] Maintenance Operations 05-18-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 05/18. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: May 18, 2021 (Tue) 01:00 - 04:00 (Server Time, UTC-4) (Tentative)
Asia: May 18, 2021 (Tue) 14:00 - 17:00 (Server Time, UTC+9) (Tentative)
 
※ Due to Unity game version update’s effect on game file size, we recommend that you use a Wi-Fi connection when you are downloading the patch after update.
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 05-18-2021
[NOTICE] Maintenance Operations 05-18-2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

[NOTICE] End of New User and Returning User Exclusive Item Sale

Hello, Chasers.
 
As with the seasons, some sales must come to an end. As such, we’d like to inform everyone in advance that the sales of the current New User and Returning User Exclusive Packages will end during the May 18 maintenance.
 
The New User and Returning User Exclusive Items will be renewed and sold after the maintenance on May 18, 2021 (Tue).
 
New User and Returning User Exclusive Items that were purchased in advance will be usable even after the sale ends, but please note that the items on the list cannot be purchased after the dates indicated above for your respective servers.
 
Please check the list below for the affected items.
 
[End of New User Exclusive Item Sale List]
- Welcome 6 Star Transcendence Package 1
- Welcome 6 Star Transcendence Package 2
 
[End of Returning User Exclusive Item Sale List]
- Welcome Back SR Package
- Welcome Back 6 Star Transcendence Package
 
Thank you for your continued support of the game!
 
Chase On!
-GrandChase Team

[NOTICE] End of New User and Returning User Exclusive Item Sale
[NOTICE] End of New User and Returning User Exclusive Item Sale
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

★ Announcing [Lapis] Pre-Registration Sharing Event Winners ★

Hello, Chasers!
 
Thank you for participating in the event.
 
We took some extra time to make sure the selection process was impartial and now we are ready to announce the final winners.
 
We want to thank everyone who participated, and we’re now announcing the 10 select Chasers who won through the lottery!
Congratulations to the winners!
 
Rewards will be distributed to all participants, Including the 10 selected Chasers, on 05/07, 18:30 (UTC +9).
 
* Examples NOT included in URL Counting
- Entering the Lapis Homepage (GrandChase Homepage) URL
- Entering links to your personal SNS channels instead of links to your shared posts
- Not setting the visibility of the post to All
- Deleting your post
Once again, thank you very much to all participants! We look forward to your continued support of the game!
 
-GrandChase Team

★ Announcing [Lapis] Pre-Registration Sharing Event Winners ★ +1
★ Announcing [Lapis] Pre-Registration Sharing Event Winners ★
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

[NOTICE] PVP Seasonal Progression

Hello, Chasers!
 
No doubt you’ve all fought your hardest to reach your current highest rankings, and now’s the time to relish in those facts before the season ends. On the May 18th update, the current season of PVP will end and a new season will begin after the update.
 
Therefore, no further entry into PVP will be allowed after the following times:
 
Western: May 17, 2021 (Mon) 19:00 (Server Time, UTC-4)
Asia: May 18, 2021 (Tue) 08:00 (Server Time, UTC+9)
 
Rankings will be locked in at this point and season rewards will be distributed accordingly based on these rankings.
 
Fight on to the very end (of the season)!
 
Chase on!
- GrandChase Team

[NOTICE] PVP Seasonal Progression
[NOTICE] PVP Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 1mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 7! However, as with all good things, this season is scheduled to end on the following dates:
 
Western: May 9 (Sun), 23:59 (Server Time, UTC -4)
Asia: May 9 (Sun), 23:59 (Server Time, UTC +9)
 
Season 8 will begin on the following dates:
 
Western: May 10 (Mon), 00:00 (Server Time, UTC -4)
Asia: May 10 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 8, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 8!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 2mo

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content +1
[Notice] Upcoming Content
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 2mo

[NOTICE] [UPDATED] Maintenance Operations 04-20-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 04/20. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: April 20, 2021 (Tue) 00:00 - 03:55 (Server Time, UTC-4)(Tentative)
Asia: April 20, 2021 (Tue) 13:00 - 16:55 (Server Time, UTC+9)(Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] [UPDATED] Maintenance Operations 04-20-2021
[NOTICE] [UPDATED] Maintenance Operations 04-20-2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 2mo

[NOTICE] Lapis Pre-Registration Rewards

Hello, Chasers!
 
First of all, we’d like to thank everyone from the bottom of our hearts for your continued support of GrandChase. Secondly, everyone who pre-registered will be able to use the pre-registration coupon after the scheduled maintenance on April 20, 2021.
 
Please see below for further details.
 
[SR Lapis Update Pre-Registration Reward]
■ Reward Duration:
Western: April 20, 2021 (Tue) After Maintenance – May 10, 2021 (Mon) 23:59 (Server Time, UTC-4)
Asia: April 20, 2021 (Tue) After Maintenance – May 10, 2021 (Mon) 23:59 (Server Time, UTC+9)
 
■ Rewards To: Lapis Pre-Registration participants
■ Reward Item: SR 5-Star 'Lapis' x1
1.) If you haven’t pre-registered yet, you can still go to the pre-registration page linked below to participate.
※Pre-Registration Period:
Western: 2021-04-08 21:00 (UTC-4) - 2021-04-26 20:59 (UTC-4)
Asia: 2021-04-09 10:00 (UTC+9) - 2021-04-27 09:59 (UTC+9)
https://en.grandchase.net/lapis/
 
2.) Login, then select Option.
3.) Press the question mark next to Account Info. Enter the coupon code then tap “Click” to receive the reward!
Please note!
 Make sure that you pre-registered for the same server you are entering the code for. (Reward will not be issued if these servers don’t match.)
 
Chase On!
-GrandChase Team

[NOTICE] Lapis Pre-Registration Rewards  +3
[NOTICE] Lapis Pre-Registration Rewards
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 2mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair and we have some news! The ongoing season of Berkas’ Lair (Season 6) is scheduled to end on the following dates:
 
Western: April 11 (Sun), 23:59 (Server Time, UTC -4)
Asia: April 11 (Sun), 23:59 (Server Time, UTC +9)
 
Season 7 will begin on the following dates:
 
Western: April 12 (Mon), 00:00 (Server Time, UTC -4)
Asia: April 12 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 7, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again this season!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 2mo

[NOTICE] 2021-04-01 AOS, iOS Patch Distribution Notice

Hello Chasers!
 
A patch will be released for iOS and Android today, April 1st, 2021 to fix issues regarding Skill Damage not affecting the Shiny God from the April Fool’s Day Event. Please see below for the patch release time:
 
Patch Distribution Time
2021-04-01 20:20 (UTC+9)
 
Our sincerest apologies for the inconvenience, we recommend that players download the update at their earliest convenience, and in a stable network environment to prevent any issues.
 
-GrandChase Team

[NOTICE] 2021-04-01 AOS, iOS Patch Distribution Notice
[NOTICE] 2021-04-01 AOS, iOS Patch Distribution Notice
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] 2021-03-23 Quick Maintenance

Hello Chasers,
 
In order to normalize Guild Tournament after the 3/23 update, we plan a quick maintenance on March 23, 2021. Please see start times for your respective servers below, and complete your activities before Maintenance begins.
 
*Maintenance Time
 
Western 2021-03-23 09:00 ~ 2021-03-23 09:40, UTC-4
 
*Maintenance Reward
 
300,000 Gold, 20 Energy
 
Our sincerest apologies for the inconvenience and thank you for your continued support of the game.

[NOTICE] 2021-03-23 Quick Maintenance
[NOTICE] 2021-03-23 Quick Maintenance
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[Notice] iOS Latest Version Update

Hello, Chasers!
 
We are releasing the latest version of iOS on March 24, 2021, please note that this will be a forced update.
 
Please check the details below:
 
■ Store Release Date
2021-03-24 02:00 (Server Time, UTC-4)
 
■ Updated Version
iOS: 1.39.5
 
■ Release Details
- Bug fixed
 
We recommend updating to this latest version at your earliest convenience, especially for users experiencing issues.
 
We apologize for the inconvenience experienced.
Thank you for your patience and continued support of the game.
- GrandChase Team

[Notice] iOS Latest Version Update
[Notice] iOS Latest Version Update
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content  +1
[Notice] Upcoming Content
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] Content Change and Temporary Restriction: World Boss

Hello, Chasers!
 
After the maintenance, each of the following content rewards will be changed.
Therefore, we hope that you continue to enjoy these contents after the maintenance on March 23 (Tue).
 
[World Boss Weekly Ranking Rewards]
■ Temporarily Restricted Content: World Boss
■ Duration of Restriction : March 22 (Mon) 00:00 – End of Maintenance
■ Content Rewards Changes:
After March 23 (Tue) maintenance,
We want to issue the changed rewards to players, so World Boss Rewards will be delayed and not issued until after maintenance on March 23 (Tue).
[Weekly Mission Rewards]
■ Info:
After maintenance on March 23 (Tue), weekly mission rewards will be changed.
 
■ When Changed Rewards will Apply:
After March 23 (Tue) maintenance
※ Please claim the rewards you should normally get on Monday instead on Tuesday after maintenance.
 
[Daily Mission Rewards]
■ Info:
After maintenance on March 23 (Tue), daily mission rewards will change.
 
■ When Changed Rewards will Apply:
After March 23 (Tue) maintenance
※ We hope you enjoy the changed daily mission rewards after the maintenance on March 23 (Tue).
 
[Dimensional Boss Summon Rewards]
■ Info:
After maintenance on March 23 (Tue), Dimensional Boss Summon Rewards will change.
 
■ When Changed Rewards will Apply:
After March 23 (Tue) maintenance
※We hope you enjoy the changed Dimensional Boss Summon Rewards after the maintenance on March 23 (Tue).
 
Please keep the dates above in mind to minimize disruptions to your gameplay.
 
Thank you and Chase On!
- GrandChase Team

[NOTICE] Content Change and Temporary Restriction: World Boss
[NOTICE] Content Change and Temporary Restriction: World Boss
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] Maintenance Operations 03-23-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 03/23. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: March 23, 2021 (Tue) 00:00 - 02:30 (Server Time, UTC-4)(Tentative)
Asia: March 23, 2021 (Tue) 13:00 - 15:30 (Server Time, UTC+9)(Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 03-23-2021
[NOTICE] Maintenance Operations 03-23-2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] March 23 (Tue) Pre-Update Announcement

Hello, Chasers!
 
We are planning on a balance patch for Heroes in the update next week, and wanted to let everyone know about the upcoming changes.
 
Further details will be in a forthcoming announcement at a later date. We hope everyone looks forward to it!
 
■ Balance adjusted for the following Heroes.
Heroes Adjusted:
- Assault: Elesis, Europa, Lass, Sieghart, Dio, Kanavan, Edel
- Tank: Tia, Ryan, Jin, Ronan
- Mage: Nelia, Veigas, Arme, Ley
- Ranger: Rufus, Lire, Werner, Io
- Healer: Rin, Grandiel, Serdin
 
As always, these announcements will be made available to everyone via Moot, so check back regularly!
 
Chase On!
-GrandChase Team

[NOTICE] March 23 (Tue) Pre-Update Announcement
[NOTICE] March 23 (Tue) Pre-Update Announcement
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] Daylight Savings Maintenance 3/14/2021

Hi Chasers!
 
The game will be down for maintenance briefly to address NA Daylight Saving Times starts. Please finish your activities before the game goes down temporarily.
Due to time changes, time in-game will go forward by 1 hour (Expedition time, remaining buff time, Etc)
 
Our sincerest apologies for the inconvenience. We recommend checking Moot for announcements.
 
-GrandChase Team

[NOTICE] Daylight Savings Maintenance 3/14/2021 +1
[NOTICE] Daylight Savings Maintenance 3/14/2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We do hope everyone has enjoyed the challenge of Berkas’ Lair, however, we have some news! The ongoing season of Berkas’ Lair (Season 5) is scheduled to end on the following dates:
 
Western: March 14 (Sun), 23:59 (Server Time, UTC -5)
Asia: March 14 (Sun), 23:59 (Server Time, UTC +9)
 
Season 6 will begin on the following dates:
 
Western: March 15 (Mon), 00:00 (Server Time, UTC -5)
Asia: March 15 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 6, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits once more, Chasers. Get ready.
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 3mo

[NOTICE] 2021-02-25 Android OS Latest Version Update

Hello, Chasers!
 
We’re releasing the latest version of AOS on February 25, 2021.
 
Please check below for more details.
 
■ Store Release Date
 
2021-02-25 16:00 (UTC+9)
 
■ Update Version
 
AOS: 1.38.6
 
■ Release Details
 
- Fixed the issue of Inventory not getting updated after claiming rewards from Expeditions.
 
This update is a forced update so we ask that you download the latest version.
 
Also, we are preparing to apply the same fix for iOS as well. We’ll let you know when it’s ready.
 
Again, our sincerest apologies for the inconvenience.
 
Thank you.
-GrandChase Team

[NOTICE] 2021-02-25 Android OS Latest Version Update
[NOTICE] 2021-02-25 Android OS Latest Version Update
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 4mo

[NOTICE] 2021-02-25 iOS Latest Version Update

Hello, Chasers!
 
We’re releasing the latest version of iOS on February 26, 2021.
Please check below for more details.
 
■ Store Release Date
2021-02-26 14:00 (UTC+9)
 
■ Update Version
iOS: 1.38.7
 
■ Release Details
- Fixed the issue of Inventory not getting updated after claiming rewards from Expeditions.
 
This update is a forced update so we ask that you download the latest version.
 
Again, our apologies for the inconvenience.
 
Thank you.
-GrandChase Team

[NOTICE] 2021-02-25 iOS Latest Version Update
[NOTICE] 2021-02-25 iOS Latest Version Update
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 4mo

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content  +1
[Notice] Upcoming Content
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 4mo

2/23 (Tue) Notice Regarding the Issue Found After the Update


Hello Chasers,
 
We would like to inform you about an issue that occurred after the 2/23 patch update.
 
We will do our best to fix it as soon as possible, and will promptly notify any additional issues that occur in the future.
 
[Issue]
■ The number of rewards obtained through Expedition is not being updated in the inventory.
ㄴ Current resolution is to reconnect to the game and the number of rewards earned in the inventory will appear correctly.
 
We apologize for the inconvenience.
 
Thank you.
-GrandChase Team

2/23 (Tue) Notice Regarding the Issue Found After the Update
2/23 (Tue) Notice Regarding the Issue Found After the Update
[GM]Shiny
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LV.19 GameManager 4mo

[NOTICE] Content Restriction: Raid and Dimensional Chasm

Hello, Chasers!
 
You’ve done well, fighting through Raids on your own and with friends, and enduring the challenge of the Dimensional Chasms. Changes to these Battle Modes are coming, and information on that has been announced separately, but these Battle Modes need some love, and as such, will be temporarily unavailable for a short while.
 
[Raid and Dimensional Chasm Temporary Restrictions Info]
 
■ Temporarily Unavailable Content: Raid(Single/Dual), Dimensional Chasm
 
■ Duration:
Western: February 22 (Mon), 00:00 – February 23 (Tue), until After Maintenance
Asia: February 22 (Mon), 00:00 – February 23 (Tue), until After Maintenance
 
Please be mindful of the aforementioned dates to avoid any issues.
 
Chase On!
-GrandChase Team

[NOTICE] Content Restriction: Raid and Dimensional Chasm
[NOTICE] Content Restriction: Raid and Dimensional Chasm
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LV.19 GameManager 4mo

[NOTICE] Maintenance Operations 02-23-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 02/23. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: February 23, 2021 (Tue) 00:00 - 03:00 (Server Time, UTC-5)(Tentative)
Asia: February 23, 2021 (Tue) 14:00 - 17:00 (Server Time, UTC+9)(Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 02-23-2021
[NOTICE] Maintenance Operations 02-23-2021
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LV.19 GameManager 4mo

[NOTICE] PVP Seasonal Progression

Hello, Chasers!
 
We know you have all been fighting to your hearts’ content, but some things must end to give way to new. During the February Update, the current PVP season will end and a new PVP season will start after maintenance, please be advised that details for the maintenance will be released as we near the date of.
 
Therefore, no further entry into PVP will be allowed after the following times:
 
Western: February 22, 2021 (Mon), 18:00 (Server Time, UTC-5)
Asia February 23, 2021 (Tues), 08:00 (Server Time, UTC+9)
 
Rankings will be locked in at this point and season rewards will be distributed based on these rankings.
 
Fight on, and do your best ‘til then!
 
Chase on!
-GrandChase Team

[NOTICE] PVP Seasonal Progression
[NOTICE] PVP Seasonal Progression
[GM]Shiny
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LV.19 GameManager 4mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
You’ve all been toiling hard and answering Berkas’ challenge. Well, we’ve got some news about Berkas’ Lair! The ongoing season of Berkas’ Lair (Season 4) is scheduled to end on the following dates:
 
Western: February 14 (Sun), 23:59 (Server Time, UTC -5)
Asia: February 14 (Sun), 23:59 (Server Time, UTC +9)
 
Season 5 will begin on the following dates:
Western: February 15 (Mon), 00:00 (Server Time, UTC -5)
Asia: February 15 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 5, and Ranking Rewards will be reset as well! If you’re ready, take on the challenge of the Iron Dragon, and be rewarded handsomely.
 
Keep the dates in mind above, and prepare yourselves, Chasers.
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
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LV.19 GameManager 4mo

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content  +1
[Notice] Upcoming Content
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LV.19 GameManager 5mo

[NOTICE] Maintenance Operations 01-26-2021

Hello, Chasers!
 
Welcome to the first maintenance of the year! As previously announced, the game will undergo scheduled maintenance on 01/26. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: January 26, 2021 (Tue) 00:00- 03:30 (Server Time, UTC-5)(Tentative)
Asia: January 26, 2021 (Tue) 14:00 - 17:30 (Server Time, UTC+9)(Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 01-26-2021
[NOTICE] Maintenance Operations 01-26-2021
[GM]Shiny
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LV.19 GameManager 5mo

[NOTICE] In-App Purchase Price Adjustment for Google Play (Mexico)

Hello, Chasers!
 
Due to Apple App Store price policy changes, in-app prices increased for parts of Mexico, and we plan to match said changes on the Google Play Store as well for Mexico in the upcoming January 26th update.
 
Please understand that prices may change after maintenance and when said price changes apply may vary from user to user.
 
Thank you for your continued support of the game!
-GrandChase Team

[NOTICE] In-App Purchase Price Adjustment for Google Play (Mexico)
[NOTICE] In-App Purchase Price Adjustment for Google Play (Mexico)
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LV.19 GameManager 5mo

[NOTICE] Transcendence Requirement Reduction

Hello, Chasers!
 
On the next update, we are planning on reducing the number of Radiant Shinies required to achieve Transcendence.
 
We know that some of you may be planning on Transcending before this update, so we wanted to give you a heads up.
 
Currently, you need 10 Radiant Shinies to upgrade a Hero from 6-Star Awakening to 6-Star Transcendence, but after the update, you will need only 6 Radiant Shinies for the same upgrade. We plan on pushing this update on January 26th so you may want to keep this in mind as you play and plan ahead.
 
As before, when the contents of the next update are confirmed, further details will be released via the Patch Notes.
 
Thank you!
-GrandChase Team

[NOTICE] Transcendence Requirement Reduction
[NOTICE] Transcendence Requirement Reduction
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[CONTENT SNEAK PEEK] Pandemonium, The Prison Realm

Hello, Chasers!
 
At the end of World 8, Europa Jupiter, the Angel of Judgment who was trying to punish Decanee for her crimes, ended up being controlled by the villain, who had gained the power of The List.
 
Fortunately, MyungHwarin, who joined GrandChase to find the List, was able to break Decanee’s control over her. If it wasn't for the young queen, Europa would have endangered her own sister under Decanee’s control.
 
After reading this, you can see how terrifying the List is, and why MyungHwarin prioritizes its retrieval over everything else. They managed to defeat the giant Gardosen, but The List they recovered turned out to be an illusion - a trap, set by Decanee once again.
 
A dark energy engulfed the GrandChase right before getting the List back! Will Elesis and her friends be able to bring back the List safely?
 
But wait! World 8 Ellia Peninsula difficulties will be merged into one difficulty upon the release of World 9. As the difficulty is merged into one difficulty, rewards before the merge cannot be acquired anymore. It is recommended to clear all of the World 8 Challenge difficulty missions before World 9 release!
 
Act 29. Mind Prison
 
“Why are you using my name and my martial art?”
The place where the souls who have lost their memories roam, where Asin and Jin’s pasts converge, meeting their thought to be long-dead master, who doesn’t remember himself. Enter, the Mind Prison.
Act30. Ice Prison
 
“Why do you think there would be a better future? What makes you say that?”
A cold and unfeeling prison that takes away the physical forms of the unfortunate souls who attempt to brave its halls. The cold chill is holding down the GrandChase.
Act31. Soul Prison
 
“I tried to be nice by letting your soul go. Well, it can't be helped.”
The beating heart of Pandemonium, the lair of a soul-eating monster, and the likely hideaway of Decanee! Enter the Soul Prison, but be warned, you may lose yourself forever.
Another adventure awaits you in the hellish prisons of Pandemonium in World 9! Can you break through the heart of the Pandemonium with the Heroes of the GrandChase?
 
★ WARNING! WARNING! ★
 
We’ve received intel on Decanee, it’s unclear, but we’ve managed to capture an image of the deceiver. Hang on, who is that?! What else is she plotting? Find out when [World 9 - Pandemonium] arrives!
More details will be revealed soon, so we do hope everyone looks forward to the update! +_+
 
Chase On!
-GrandChase Team

[CONTENT SNEAK PEEK] Pandemonium, The Prison Realm  +4
[CONTENT SNEAK PEEK] Pandemonium, The Prison Realm
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[NOTICE] World 8 - Ellia Peninsula Difficulty Adjustment

Hello, Chasers!
By now, many of you have bypassed all the trials (and the Challenge Mode Difficulty) that Ellia Peninsula had to offer, congratulations are due, because it can’t have been easy. But the story continues: an all-new World is coming to the game soon, and we encourage players to wrap up all difficulties before Ellia Peninsula’s dungeons are adjusted in difficulty.
 
■ Difficulty Adjustment Target: World 8 - Ellia Peninsula
■ Further Details:
 
-World 8’s difficulties (Normal, Challenge) will be merged into one general difficulty upon the release of World 9.
-As the difficulty of World 8 is merged into one, all Missions, Challenges, and Rewards of the existing World 8 Challenge difficulty will be gone, so it is recommended to clear all of the World 8 Challenge difficulty ★ missions before the release of World 9.
 
As always, please keep an eye on Moot for further announcements.
 
Chase On!
-GrandChase Team

[NOTICE] World 8 - Ellia Peninsula Difficulty Adjustment +1
[NOTICE] World 8 - Ellia Peninsula Difficulty Adjustment
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LV.19 GameManager 5mo

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

Hello, Chasers!
 
We’ve got some news in advance about Berkas’ Lair! The ongoing Season of Berkas’ Lair (Season 3) is scheduled to end on the following dates:
 
Western: January 17 (Sun), 23:59 (Server Time, UTC-5)
Asia: January 17 (Sun), 23:59 (Server Time, UTC+9)
 
Season 4 will begin on the following dates:
 
Western: January 18 (Mon), 00:00 (Server Time, UTC-5)
Asia: January 18 (Mon), 00:00 (Server Time, UTC+9)
 
Seasonal Heroes and Mission Rewards will be changed for Season 4, and Ranking Rewards will be reset as well! Take on this new season and be rewarded handsomely!
 
Please refer to the schedule of the Berkas’ Lair mentioned above, and take on the challenge of The Iron Dragon at your pleasure!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression Announcement
[NOTICE] Berkas’ Lair Seasonal Progression Announcement
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LV.19 GameManager 5mo

[NOTICE] End of New User and Returning User Exclusive Item Sale

Hello, Chasers.
 
As with the seasons, some sales must come to an end. As such, we’d like to inform everyone in advance that the sales of the current New User and Returning User Exclusive Packages will end on the following dates:
 
Western: January 19, 2021 (Tue) 00:00 (Server Time, UTC-5)
Asia: January 19, 2021 (Tue) 10:00 (Server Time, UTC+9)
 
The New User and Returning User Exclusive Items will be renewed and sold after the maintenance on January 26, 2021 (Tue).
 
New User and Returning User Exclusive Items that were purchased in advance will be usable even after the sale ends, but please note that the items on the list cannot be purchased after the dates indicated above for your respective servers.
 
Please check the list below for the affected items.
 
[End of New User Exclusive Item Sale List]
- Starter SR Package
- Welcome SR Package
- Welcome 6 Star Awakening Package
- Welcome Shiny Package
 
[End of Returning User Exclusive Item Sale List]
- Welcome Back SR Package
 
Thank you for your continued support of the game!
 
Chase On!
-GrandChase Team

[NOTICE] End of New User and Returning User Exclusive Item Sale
[NOTICE] End of New User and Returning User Exclusive Item Sale
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★ Announcing [Tia] Pre-Registration Sharing Event Winners ★

Hello, Chasers!
 
Thank you for participating in the event.
 
We took some extra time to make sure the selection process was impartial and now we are ready to announce the final winners.
 
We want to thank everyone who participated, and we’re now announcing the 10 select Chasers who won through the lottery!
Congratulations to the winners!
 
Rewards will be distributed to all participants, Including the 10 selected Chasers, on 1/08, 19:45 (UTC +9).
 
* Examples NOT included in URL Counting
- Entering the Tia Homepage (GrandChase Homepage) URL
- Entering links to your personal SNS channels instead of links to your shared posts
- Not setting the visibility of the post to All
- Deleting your post
Once again, thank you very much to all participants! We look forward to your continued support of the game!
 
-GrandChase Team

★ Announcing [Tia] Pre-Registration Sharing Event Winners ★ +1
★ Announcing [Tia] Pre-Registration Sharing Event Winners ★
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[Notice] December 30, 2020, New Version Release

Hello, Chasers!
 
We are releasing a new AOS & iOS version on December 30, 2020. Please refer to the details below.
 
Store Release Date
Western: 2020-12-30 02:10 (Server Time, UTC-5)
Asia: 2020-12-30 16:10 (Server Time, UTC+9)
 
Update Version
AOS: 1.36.6
iOS: 1.36.6
 
Update Description
About Adventure Challenge Event Update
 
This update will be released as a recommended update. Therefore, we request that users install the newest version from the store as soon as possible for the smoothest play experience.
 
Once again, we apologize for the inconvenience this may have caused.
 
Thank you.
-GrandChase Team

[Notice] December 30, 2020, New Version Release
[Notice] December 30, 2020, New Version Release
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LV.19 GameManager 6mo

December 23, 2020 New Version Release Notice

Hello, Chasers.
 
We are releasing a new AOS & iOS version on December 23, 2020. Please refer to the details below.
 
■Store Release Date
2020-12-23 03:30 (Server Time, UTC-5)
2020-12-23 17:30 (Server Time, UTC+9)
 
■Update Version
AOS: 1.36.4
iOS: 1.36.4
 
■Update Description
 1. Issue fixed when using a Transcendence Awakened hero as a Transcendence Awakening material, required Prana displayed as fixed 80,000 Prana on UI.
 2. Issue fixed when using a Transcendence Awakened hero as a Transcendence Awakening material, the UI displayed expected EXP as lesser than actual expected EXP.
 
This update will be released as a forced update. Therefore, users are requested to install the new version from the store.
 
We apologize for the inconvenience this may have caused.
 
Thank you.
-GrandChase Team

December 23, 2020 New Version Release Notice
December 23, 2020 New Version Release Notice
[GM]Shiny
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LV.19 GameManager 6mo

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content  +1
[Notice] Upcoming Content
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.19 GameManager 6mo
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