Moot

I can't open my game either. I tried to uninstall it and install again... but it's still the same. :(

Omg 😱 many people got same problem too. Have you tried on different devices? I looked on another post they can open msb with android

I'm android as well but i can't open it. I already email them so hopefully they can fix it soon.

Mine's android too.😩I will email them now!!

I can open on my Galaxy S8 but not on my Galaxy S5. I think maybe older versions of Android are broken now

Is that so ?thanks for this info I will think of a way to open in another device

thank you so much to everyone who helped me I'm really grateful to u all plz feel free to ask me any kind of help if u want in the future as long as i can I'll help u all
my ign:ROZYLOCKS

I think you need to email them tell your status. New updates release they want us to connect our msb to fb or Google acc.

I guess I have to since it doesn't open at all

Lots of players are experiencing problems. If a lot are experiencing this then it definitely is a bug. The best option right now is probably to wait and see if another’s maintenance happens. You could try to restart your device sometimes it works.
iOS update seems to be taking long so if your on iOS wait for now.
My issue (If anyone would kindly help me out):
I can open my game, but i cannot update it. It says iOS 13 is required but I don’t get an option in settings to update to IOS 13. Only iOS 12.5. If anyone knows how to please let me know

Same here, happen to me as well. I think all ios having the same issue.

Same situation in my main account. Im using iPhone 6.. 😓
This means we have to buy new gadgets with higher mobile operating system ( like Android 8 higher / iOS 13 higher).
Fortunately, I have android phone where I play for my only one sub account. Now I saved/bind the sub account in gmail. Then log in my main account thru FB.
Now, I play my main account in my android phone. 🌹
(Note: this is my personal view 🥲)

Same thing on my view. Sadly I don’t have any other device I can play on. I’ll see what happens tomorrow before trying anything.

Same here I dont have other devices

Still same thing today. I updated my iOS to the latest my device provides which is still not enough to update. The only thing I’m worried about is letters (my exchange partners), guild, seasonal event (probably going to need event coin pots to catch up), and if I'm even going to be able to play soon. I’ll reply to this if i find out any way (the only way so far is If they lower the iOS required)

actually for ios users they have to wait for few days for the problem to be fixed i think till April 11

gamer214860673  Ok thanks for the information

gamer867729086  ur welcome ❤

I will wait until April 11 to see if I can play MSB with iOS 13 below. If not, then Im gonna stay in my android phone. 🥲

Cannot play with iOS 13 below 😭 i don’t know what to do at this point :(

Do you use android or iphone?

I use android do u have a solution?

yes, in my case it blacks out for a few seconds and then it will load the game. so you can perhaps wait when it's in the black screen and see if it will load the game in the end. if your internet connection is good, it should load the game

oh i see but in mine after it blackens out it gets me out of the game to my device's home page doesnt load only kicks me out i tried using another device nd i could open it

Email them. I already email them but still can't open my secret bistro :(

i did too but i can open my gme in another device i guess older devices can't play

iPhone iOS users ~ Please logout your FB mobile app. Then login to FB using Safari. Work for me after 6 days ^_^ (ign-QueenNT). Welcome to PT at my cafe.