gamer900506920 LV.2 Lurker
May 1, 2022, 09:37 PM 151 read

concern

- Q&A

Hi guys I have some question. When I downloaded this app I used the (guest) option, I forgot to sign up (I'd play this game for 2 months it grow a little) then the app accidentally deleted;-; so I wanna ask. How can I get my account back;-; pls help me;-;

Comment 2

  • Hiwo LV.9 Nomad May 1, 2022, 11:40 PM

    As far as i know~ if u use android then that means u lost your acc. But if u use iOS then choose playing guest mode when it first logins ~ it will connect to your acc automatically 😚

  • Raggiana LV.8 Nomad May 2, 2022, 05:36 AM

    I kinda had the same situation. Contact their customer service and let them know. They're gonna tell you to create a new account on the same device (to confirm it's you) and transfer everything to that new account but you'll lose your guild, bingo board, and friend list. That's the only option i know available. It's pretty quick if you have everything ready when contacting them. Good luck!

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