Cant access my 2nd floor issue and Management

hi, i cant go on my 2nd floor when ill go on my 2nd floor the app will close and my pt in that floor i cant open even the management huhuhu help me plss

Cant access my 2nd floor issue and Management
gamer551879140
gamer551879140 gamer551879140
LV.2 Lurker 4d

Recovering Unlinked Account?

Is this possible? I only started a few days ago so I guess restarting wouldn't be that big of a deal, but I accidentally deleted the game while cleaning apps off my phone. Is there no way to contact customer support or something? If I create a new account, I can't use my name because the account still exists, it's just floating in space. :c

Recovering Unlinked Account?
Alfyn
Alfyn Alfyn
LV.2 Lurker 5d

Gosh ..what is this ??🤔

Benny I can't open my bistro.. 🤪
After loading and then being kicked... 😱
Ah i hope to get compensation 😛 😁✌️

Gosh ..what is this ??🤔
Gosh ..what is this ??🤔
ᏊAPRILᏊ
ᏊAPRILᏊ ᏊAPRILᏊ
LV.21 S 8d

I'm speechless @Manager Benny

🤷🤷🤷 what happen to our bistro? where's all our pt, i manage took only this screenshot before getting kicked out 🙈🙈🙈 pls pay more attention to your customer and also your developer team, how this such things can happen?! 😑😑😑

I'm speechless @Manager Benny +1
I'm speechless @Manager Benny
joeiced
joeiced joeiced
LV.17 Sage 8d

PLEASE FIX IT 😞!!!

I CAN'T ACCESS MY BISTRO

PLEASE FIX IT 😞!!!
PLEASE FIX IT 😞!!!
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 8d

ERROR ISSUE LANDMARK/MILK

THIS GAME IS FRUSTRATING NOWADAYS! ASIDE FROM I'VE WAISTED MORE THAN 200 MILKS, BECAUSE EVERY TIME MY PET IS STARVING AND I WILL BE FED X12 MILK I ALREADY CLICKED OK AND THEN IT WILL APPEAR ERROR! AND IT WILL START RELOADING/RESTARTING THE GAME! AND MY MILK GONE BUT MY PET IS STILL HUNGRY. AND THIS DAY I'VE TRIED TO UPGRADE MY LANDMARK, I ALREADY CHOOSE THE DECOR X10 AND THEN WILL CLICK OK. BUT THEN AGAIN ERROR HAPPEN AGAIN, THE X10 DECOR GONE INCLUDING THE REMAINING 4 DECORS BUT THE XP UPGRADE DIDN'T CREDITED. SO FRUSTRATING BECAUSE THE INCOME DECOR IS EXPENSIVE!!!!

ERROR ISSUE LANDMARK/MILK
Yukipotpot
Yukipotpot Yukipotpot
LV.2 Lurker 8d

Event coins decreased for no reason

Is there anyone like me? It happened before but i thought it was my mistake. so today I decided to capture the screen after i finish daily event quests. The event coins were 7098 but just 3 minutes later that number is 6399. Why did it happen? And I'm pretty sure it's not the first time.

Event coins decreased for no reason +1
Event coins decreased for no reason
gamer330878190
gamer330878190 gamer330878190
LV.3 Lurker 1mo

主题无法领取奖励

主题满满却不能领取奖励!为什么?

主题无法领取奖励
gamer891886047
gamer891886047 gamer891886047
LV.1 Mootie 1mo

Cant watch videos

The game has issues for many days for me, it doesnt let me watch any video to earn rewards or skip missions. I could do it in the previous days after resetting the google Ads ID but today it doesnt even wants to work for me.
When i tried to watch a video to earn rubies a message popped out "If you skip the video, you dont earn the reward" although i didnt skip it at all (the game itself did it and logged me out).

Is anybody else having the same problem or just me?

Cant watch videos
Lizzzye
Lizzzye Lizzzye
LV.19 Supersonic 1mo

There is no CLOSE BUTTON when watching ads

Manager Benny,
I've seen some ads that didn't appear close button, I've tried to wait for about 30 secs more but still no use. If this is the case, I should get back to home screen and restart the game. But I really need ads to skip some quests as rewards. Could you kindly fix this? :(

Thanks.

There is no CLOSE BUTTON when watching ads
There is no CLOSE BUTTON when watching ads
LoafX
LoafX LoafX
LV.13 Join my group! 2mo

Bye my sub 😭

After the update, all my sub acc that use the cloned app can't log in. the game closes by itself.

Bye my sub 😭
Bye my sub 😭
eLkyoura (2)
eLkyoura (2) eLkyoura (2)
LV.12 Monster 2mo

不能看廣告,獎勵被除消

不能看廣告,獎勵被除消
Iris Lin
Iris Lin Iris Lin
LV.3 Lurker 2mo

benny or everyone help me!

Benny! Can I ask? Why is my account like this? A few days ago it was like this (unable to load ads) finally able to load ads after a few days, is this because my app is broken or is it like this? Please help me

benny or everyone help me!
benny or everyone help me!
gamer507219466
gamer507219466 gamer507219466
LV.1 Mootie 3mo

Error on Guild Workshop

Wanted to construct StrawberryShaved Ice however when I select to build it turn out as Eggnog being chosen. I am very sure I have selected the right icon for Strawberry shaved ice not sure is it picture error. Let’s see after it is constructed.

Error on Guild Workshop
Error on Guild Workshop
OneeArmy
OneeArmy OneeArmy
LV.10 Nomad 4mo

Quest Bug

Found a bug where u click on a daily quest that needs to be started in your own restaurant, whilst u are visiting another person’s restaurant, causing all the quest icons to disappear

Quest Bug
Quest Bug
Ri.ien
Ri.ien Ri.ien
LV.5 Lurker 4mo

Fairy's Candy

I accidentally bought someone's 40 pieces of Fairy's Candy, it is worth 60-70M. I already message him but he did not respond. I've been saving it up for emergency purposes :(((

Fairy's Candy
Watermewo
Watermewo Watermewo
LV.2 Lurker 5mo

Clear Staff is Crash,please fix it

Clear Staff is Crash,please fix it
Clear Staff is Crash,please fix it
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 5mo

• S O L V E D • thanks benny ~ ♡

Hi! So I logged in today after updating the game and I later noticed that I had 0 attempts. What happened :(
Anyone else also didn't get any attempt for patting the friends pet today ?

• S O L V E D • thanks benny ~ ♡
Ri~Chan♡
Ri~Chan♡ Ri~Chan♡
LV.17 Sage 5mo

Can’t press staff

I can’t press return button , game always crash whenever i try to press . I asked my friend to login my acc and she couldn’t press it on her phone too . Pls fix this stupid issue benny 😤😤😤

Can’t press staff
Can’t press staff
ITCHI
ITCHI ITCHI
LV.19 Sage 5mo

cannot hatch the egg

why i cant hatch de egg? i got 3 incbator ordey tho

cannot hatch the egg
cannot hatch the egg
gamer296883483
gamer296883483 gamer296883483
LV.1 Mootie 5mo

Wow, good event :)

Hoy, what is that, what happened with beelzebub and lucifer °°
Ok, after i see my friend bistro and i clean and see new barter item, i come and yeah... This happened, --

Wow, good event :)
Wow, good event :)
Anasako19
Anasako19 Anasako19
LV.21 S 6mo

cant make guild

I've been trying to make a guild for 5 hours now.
my level 40, rep is over 200 i believe and beauty is higher then needed as well.
i have the gems to make it but everytime i fill out the needed information to make the guild it does the small loading circle thing but never moves from that screen, why!?

cant make guild
gamer452987804
gamer452987804 gamer452987804
LV.2 Lurker 6mo

Event cherry blossom PT yet to change

Spin few times only realize the event feature still the old one....however the spin not take into the count
Benny plz help

Event cherry blossom PT yet to change
Event cherry blossom PT yet to change
EVETANG
EVETANG EVETANG
LV.4 Lurker 6mo

Bug? Glitch? IDK

This has been happening to me for almost a week now. It's annoying. I can't play at all ༎ຶД༎ຶ

Bug? Glitch? IDK +2
Bug? Glitch? IDK
ZACHAREI
ZACHAREI ZACHAREI
LV.15 Wizard 6mo

Why papa benny whyyyy

What happenned there, i can open other game veryyyyy smooottthhh but whyyy i cant open papa benny, why TwT 😥😥😥

Why papa benny whyyyy
Why papa benny whyyyy
Anasako19
Anasako19 Anasako19
LV.21 S 7mo

I very glad fir buy incubators :)))

Woah.. good.. i will buy incubator papa :)))

I very glad fir buy incubators :)))
I very glad fir buy incubators :)))
Anasako19
Anasako19 Anasako19
LV.21 S 7mo

... bad connection?

Why this? I can open other online game but what this bruh?
Translate:error code,something wrong in server/connection (for who not understand chinese :) )

... bad connection?
... bad connection?
Anasako19
Anasako19 Anasako19
LV.21 S 7mo

Bug?

Restart the game and I got my rubies back. C:

Bug?
Bug?
SkiddyLake
SkiddyLake SkiddyLake
LV.13 Professional Noob 7mo

Some Code of Bugs I Collect it. Please Fix it Benny 🤗

Dear Lovely and Kindness Benny,
This is some code of Bugs I collected. Please Fix it soon for better experience in bistro.

Thank You

Some Code of Bugs I Collect it. Please Fix it Benny 🤗 +4
Some Code of Bugs I Collect it. Please Fix it Benny 🤗
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 8mo

Reduce event coin

My event coins were reduced every time when I login the game today

Reduce event coin
gamer267000023
gamer267000023 gamer267000023
LV.2 Lurker 8mo

Event Find 2021 (the Reward is NOT FAIR)

Dear Benny,

Thank you for your response and reply my email. I already received mine , but I just noticed I got different PT with my friend who already got it yesterday.


My friend got the PT reward with boost coin & exp. 
Where the "fair" value for this issues? 


Is not just about the value but also the "fair" aspect to all players. I just want ask why all players who not got reward, then need email, then got different reward? 


I been play this game for around 2 years. And I sometimes buy vip, ruby, pt too with my money. Hope you understand my concern. If any word I say hurt you & I'm sorry for it.


Sincerely, 
Thitaaa

credit : oPanda

Event Find 2021 (the Reward is NOT FAIR) +1
Event Find 2021 (the Reward is NOT FAIR)
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 8mo

😀 Fixed, Thank you 🌈✨

The Pitapat LB is showing a different picture of the income decor you can win. Is the second income decor that you can win the nine tailed fox cave II or this new pt I circled in the picture below?

*Edit: aware there is a post about the Pitapat LB saying it's nine tailed fox cave II. I just created this post mainly as a bug report ☺️.

*Edit: there was a patch update, that fixed the thumbnail image for LB ☺️.

Thank you for fixing this issue 😊.

😀 Fixed, Thank you 🌈✨ +1
😀 Fixed, Thank you 🌈✨
Kirarinee
Kirarinee Kirarinee
LV.20 Wizard 8mo

(SOLVED : Thanks Benny)

THANK YOUU AHJUSSI!

(SOLVED : Thanks Benny) +1
(SOLVED : Thanks Benny)
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 8mo

😀 Fixed, Thank you 🌈✨

Hello,

I already sent an email about this issue but wanted to make a bug report too.

A lot of us including me, didn't get the reward immediately after finding all the hidden 2021 numbers correctly in the recent event.
We all sent an email to hopefully get our reward.

I log into game and find that I received my delayed reward in mailbox, but it is for the (build) version of 2021 lucky bag tile house pt and not the LB version that has the income decor boost 😭.

Please 🙏 fix this issue for those of us who had to wait for our rewards only to be sent the wrong one after all our efforts 😔.

Sincerely,
IGN: kirarinee

*Edit: game sent me correct pt reward after 2 replace attempts and many emails 😊.

Thank you 😊💜✨

😀 Fixed, Thank you 🌈✨ +1
😀 Fixed, Thank you 🌈✨
Kirarinee
Kirarinee Kirarinee
LV.20 Wizard 8mo

Why...

kenapa yaa kok gak bisa connect facebook?? ada yang tau?

Why...
Why...
XfuuC92
XfuuC92 XfuuC92
LV.13 Champion 8mo

Free Purple Potion

Free Pass : 1000
IGN : Thitaaa
Help me clear my storage 😝😝😝
(will refill after reset ~maybe will set ingre DAP!)

Free Purple Potion +1
Free Purple Potion
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 9mo

Bugs : Reset Day of Weekly Challenge

Dear Manager Benny & Team,I already email too for you this morning.
Hope you will fixed it as soon as possible.
(P.S. : All Chef will be glad if we get compensation too 😝)

Thank You😇

Bugs : Reset Day of Weekly Challenge
Bugs : Reset Day of Weekly Challenge
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 9mo

😀 Fixed, Thank you 🌈✨

Hello,
I noticed when I checked the weekly challenge today that it's showing as 366 days left, which can't be right.

Hope it's fixed before the week is over 😅.

Edit: Yay they fixed it! I got my weekly rubies, Thank you MSB team 😀💜!

😀 Fixed, Thank you 🌈✨
😀 Fixed, Thank you 🌈✨
Kirarinee
Kirarinee Kirarinee
LV.20 Wizard 9mo

Player Ranking 99-100 is still low level and medal?

Hi Mr Benny,
I just wondering. When will you fixing the players ranked 99-100?
Is still low level and medal (like test account of you).
So many players strugling to cooking qdish and ndish for up their medals.
But if rank 99-100 still glitch,they wont appear on that pannel.

Please fix it soon,for fair play 😙.

Thank you in advance..sorry for complaining that twice(on plug before and now from moot)

Player Ranking 99-100 is still low level and medal?
Player Ranking 99-100 is still low level and medal?
Thitaaa
Thitaaa Thitaaa
LV.24 I’m the champion! 9mo
1
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