沐槿° LV.3 Lurker
Jan 22, 2022, 07:25 PM 240 read

Lost Account

- Bugs & Issues

Hi manager benny / friends I am seeking help for lost account I retrieved/data of my previous account which is low level and lost my lvl80 account Can you please advise me on what to do to get back my account? Ign of lost account is 沐槿° pls i hope i can get back my account. Love this game alot!

Comment 10

  • Free Agent LV.4 Lurker Jan 23, 2022, 03:37 AM

    definitely use the Option=>Help tab and write to them in detail, their customer service is very great
    make sure to use the english service, not chinese

  • 沐槿° LV.3 Lurker Jan 23, 2022, 05:52 PM

    Hi there thank you for your advice, I have emailed the customer service!!

  • GM LV.18 Assassin Jan 22, 2022, 08:31 PM

    maybe you switched the email you linked in the game? 🤔 they don't have the same email yea?. did you switch acc ?.... but if you did not save the data of your lvl 80 account 🙁 i dunno how too

  • 沐槿° LV.3 Lurker Jan 22, 2022, 10:46 PM

    hmm i think i didnt connect my lvl80 account to any platform. If so is my account forever lost T.T

  • GM LV.18 Assassin Jan 23, 2022, 01:20 AM

    the only one that can help is manager benny, try mailing to help recover your account. I had a friend too, they recovered their acc by mailing manager benny, but I dunno if you have the same case, like not saving the data. 😢

  • 沐槿° LV.3 Lurker Jan 23, 2022, 05:51 PM

    I have emailed their customer service thank you for your advice 🥰

  • gamer147462560 LV.3 Lurker Jan 23, 2022, 11:03 AM

    when did u lose it? i just recieved a message ingame with that ign

  • gamer147462560 LV.3 Lurker Jan 23, 2022, 11:05 AM

    pm me at ign: BABAGUM for more info :) its inconvenient to communicate here

  • 沐槿° LV.3 Lurker Jan 23, 2022, 05:51 PM

    Hi thats me! I pm-ed you before i lost my account, will reach out to you again once i retrieved my account :)

  • 沐槿° LV.3 Lurker Jan 23, 2022, 05:53 PM

    Thank you everyone for your help >_< hope i can get back my lost account ~

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