dikstra LV.19 Sage
Sep 28, 2021, 09:57 PM 276 read

English Inquiry/support site redirecting to KR


Originally this site https://shiftup.zendesk.com/hc/en-us keeps redirecting to the Korean version https://shiftup.zendesk.com/hc/ko and the interface doesn't stay in English.   Same thing happens if accessed in-game (Menu/Support/Inquiries)

Comment 3

  • CM Shift LV.17 Staff Sep 29, 2021, 10:08 AM

    Hi, dikstra! If you are trying to send us a ticket through that website, please click 문의 등록 which can be found at the upper right corner of the page.

    Once you click it, you should be redirected to the ticket form page where you can input the details of your concern.

    If you will be using your web browser like Google Chrome, you may use the Translate to English feature in order to translate the interface into English.

  • dikstra LV.19 Sage Sep 29, 2021, 01:47 PM

    Alright. I just don't understand why the English page isn't available anymore. It did exist before. But sure, thanks I guess.

  • CM Shift LV.17 Staff Sep 29, 2021, 03:57 PM

    Hi, dikstra! You should now be able to access the English page again.