Level 15
4,008/4,500 859 0

Hello Captain!

We sincerely apologize for any inconvenience you've experience.

Please send us inquiry at blankcity_en@flerogames.com with following information for better help.

1. In-game name
2. Device Info including OS info

we look forward to hearing from you soon.

Thank you!

White Screen issue 2
blankcity Feb 20, 2019, 10:34 AM
0 1

Hello Captain!

We sincerely apologize for any inconvenience you've experience.

Our team is checking the issue you raised, and we will start working on this once we figure out the problem.

If you have any problem while playing Blank City,
please send us inquiry at blankcity_en@flerogames.com

Thank you for your report!

Incorrect Element icon 1
blankcity Feb 20, 2019, 10:33 AM
0 0

Hello Captain!

We sincerely apologize for any inconvenience you've experience.

Our team is checking the issue you raised, and we will start working on this once we figure out the problem.

If you have any problem while playing Blank City,
please send us inquiry at blankcity_en@flerogames.com

Thank you for your report!

NO DAMAGE 2
blankcity Feb 20, 2019, 10:33 AM
0 0

Hello, Captain!

We sincerely apologize for any inconvenience you've experienced.

The account you've mentioned is test account.

Please note that it doesn't affect the rank, and the rank has been modified now.

If you have any problem while playing Blank City, do not hesitate to send us inquiry at blankcity_en@flerogames.com .

Thank you for your report!

Is this a bug or hacking? 1
blankcity Feb 12, 2019, 06:17 PM
0 0

Hello Captain!

Blank City is now available in Philippine, Singapore, and Malaysia.

We are planning to extend our business aboroad so that our players can enjoy Blank City in more and more nations.

Please note that we are unable to disclose information regarding
future release, as future plans is subject to change including the rough date of the scheduled update of certain features.

To stay up to date on all of our newest updates,
please visit in-game official Facebook, and Moot page.


Thank you !

state of the game 3
blankcity Feb 12, 2019, 03:28 PM
0 0

Hello Captain!

Thank you for your kind feedback!

Please note that feedback like this helps us constantly improve our game and our customer services by knowing what we are doing right and our captains want.

So we appreciate you taking time to leave us this helpful response.

Don't hesitate to reach out if you have any more suggestions, comments, or concerns.

If you have any further issue, please send email at blankcity_en@flerogames.com

Thank you !

New Game 1
blankcity Feb 12, 2019, 03:28 PM
0 0

Hello Captain!

We are delighted to hear that you like our video!

Please note that feedback like this helps us constantly improve our game and our customer services by knowing what we are doing right and our captains want.

So we appreciate you taking time to leave us this helpful response.

Don't hesitate to reach out if you have any more suggestions, comments, or concerns.

If you have any further issue, please send email at blankcity_en@flerogames.com

Thank you !

Blank City Character Introduction Trailer-Shizuka 2
blankcity Feb 12, 2019, 03:27 PM
0 1

Hello Captain!

We always appreciate for our captains' kind feedback!

Please note that feedback like this helps us constantly improve our game and our customer services by knowing what we are doing right and our captains want.

So we appreciate you taking time to leave us this helpful response.

Don't hesitate to reach out if you have any more suggestions, comments, or concerns.

If you have any further issue, please send email at blankcity_en@flerogames.com

Thank you !

2/12 Update and Maintenance Notice (10:00 ~ 13:00 UTC+9) 5
blankcity Feb 12, 2019, 03:25 PM
0 1

Hello Captain!

Here is Google Play Store download link for you !

https://bit.ly/2R6zSlL

Thank you !

2/12 Update and Maintenance Notice (10:00 ~ 13:00 UTC+9) 5
blankcity Feb 12, 2019, 03:24 PM
0 1

Hello Captain!

Here is Google Play Store download link for you !

https://bit.ly/2R6zSlL

Thank you !

[Update] '3-P Raid' Additional Notice 6
blankcity Feb 12, 2019, 03:23 PM
0 2

Hello, Captain

If you are still experiencing the same issue, please contact us again at blankcity_en@flerogames.com with your user information below so that we may assist you with your problem.

-In-game name
-Device Info
-Country
-Please be sure to include any screenshots that you may have of the issue.

Thank you!

help, stuck here for 10 mins(1.06mb update) 1
blankcity Jan 30, 2019, 11:04 AM
0 0

안녕하세요, 증발도시입니다.
증발도시 moot 페이지에 방문해주셔서 감사합니다.

먼저, 게임 플레이중 발견되는 버그현상을 신고해 주셔서 감사드리며, 게임 이용에 불편을 드려 죄송합니다.

또한 말씀하신 채팅 금칙어에 대한 부분 역시 수정하도록 하겠습니다.

증발도시 플레이 중 문의 사항이 있으실 경우 번거로우시겠지만 blankcity_en@flerogames.com 으로 상세 문의 내역과 유저 정보를 보내주시면 보다 정확하고 자세한 답변 안내가 가능하오니 참고 부탁드립니다.

앞으로 더 나은 게임 서비스를 위해 항상 노력하는 증발도시 팀이 되겠습니다.

증발도시를 플레이해주셔서 감사합니다.

한국어로 말하겠습니다. 2
blankcity Jan 30, 2019, 11:00 AM
0 1

Hello, Captain

We have forwarded your report to the Development Team and checked.
Upon checking our system, the issue you've brought up seems not to be present, and chat system is working as intended.
If you are still experiencing the same issue, please contact us again at blankcity_en@flerogames.com with your user information so that we may assist you with your problem.

Thank you!

Double Message On Chat 2
blankcity Jan 30, 2019, 10:49 AM
0 1

Hello Captain!

We sincerely apologize for any inconvenience you've experienced while playing Blank City.

If it's not much trouble, please send us the following information in full details at blankcity_en@flerogames.com so that we may assist you with your problem:

-In-game name
-Device Info
-Country
-Please be sure to include any screenshots that you may have of the issue.

Thank you!

1/24 fix update regarding a bug in PVP system (17:30~18:00) 3
blankcity Jan 25, 2019, 11:04 AM
0 1

Hello, Captain!
Please download Blank City from the link below:
https://bit.ly/2R6zSlL

Thank you ! :)

1/24 Temporary Maintenance Announcement (12:15 ~ 13:40) 2
blankcity Jan 24, 2019, 06:11 PM
0 1

The post has been removed by the writer.

blankcity Jan 10, 2019, 09:21 PM
0 0
1